mytruefitposture.com Reviews 

98
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scam. Charged too much for the shoulder massager. Can purchase from Amazon at one third the price. Have sent several emails asking for authorization to return. Have not received an answer.

Rated 1 out of 5 stars

This product is a complete deception. The photo promoting the product going around your upper torso is false. There is no strap that goes there. The flimsy tightening straps pull hard under your armp... See more

Rated 1 out of 5 stars

SCAM!!! A really terrible experience!!! I sent endless emails asking for my refund on this so called posture support, as it's an absolutely useless, flimsy product!!! I returned the item several mont... See more

Rated 1 out of 5 stars

This is called truefit posture corrector & like the other reviews the website is dishonest & deceitful as it purports to be UK based but it is a US company. After a lot of emails the item took 20 days... See more

Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(98)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

We were fooled as well!

We were fooled as well!
My wife bought this poor quality item and immediately returned it signed for. It was recived two days after posting. Even though we have proof of it being recieved they keep saying (a month later) it hasn't been recieved at the warehouse. Avoid at all costs!

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM - BEWARE!

SCAM - BEWARE. I too got a "knocked off" poor copy of the original for my £26.00, but they also managed to set up a monthly direct debit for this amount on my PayPal account. Fortunately I picked this up and cancelled it. I suspect (? from Canada) the scammers have cloned a perfectly legitimate trader's site. AVOID any URL that has "support AT mytruefitposture.com"

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE - I never got this product but am being told it was delivered.
I ordered this product about a month ago from Truefit posture and have received no indication when it would be delivered. There was no update on the tracking for a week. Now they are saying they tried to deliver it and I was not in. I was in but no attempt was made. I asked for a refund and was told I couldn't get one until it was received back by them.
This is not acceptable and a peculiar way to do business. I would never order from this company again. I am hoping I can get a refund by PayPal and I will try that next.

August 5, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

My mother ordered this in May

My mother ordered this in May. It took so long to arrive, that she forgot she had ordered it. We live in Northern Europe, and the ad she saw and that she used to order it from, was in our language, which made it possible for her to order it (she doesn’t understand English). Well she apparently returned the package because she got three of them but she just wanted one. The package came back as a boomerang. I read a note that came with the package, that to be able to return it and get money back, you have to pay for the return package (which is annoying, but ok) but then also include the order ID and your postal code with it. Doesn’t make much sense, because they already have to have all that info to even send the package in the first place! My mother send them an email in our language, and she kept getting replies in English. I had to step in to try and fix the mess. I sent the company an email saying that my mom never received an order ID, but they should be able to see it. I have now been emailing with the company back and forth, and they just keep saying they cant find her order or account in their database! How is that even possible?! They have her full name and address. I think they sell fake stuff, take peoples money and just wash their hands off it. My mom is now at a point where she just wants to pay for the shipping to get rid off the item, even though she knows she will never get her money back.

June 26, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! A really terrible experience!!! I sent endless emails asking for my refund on this so called posture support, as it's an absolutely useless, flimsy product!!! I returned the item several months ago but never received the refund!!! Please don't waste yr time and money buying anything from these people!!!!

May 12, 2021
Unprompted review
Rated 1 out of 5 stars

Received my Posture Corrector 10 days…

Received my Posture Corrector 10 days after shipping. I did not realise it was coming from China. This item is a copy of the actual TrueFit Posture Corrector which is trademarked. The product is poor quality and a replica of the genuine product. I feel ripped off and have asked to return for a refund but reading the responses I might be better keeping it and sending it off as evidence.

May 9, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM !!!

SCAM !!!! Never received my order or the email they said I would get But they took my money !!!!!

March 23, 2021
Unprompted review
Rated 1 out of 5 stars

These did not work

These did not work. Bought three thinking I would give to family members but returned because they did nothing. I have never received credit for returning them.

March 3, 2021
Unprompted review
Rated 3 out of 5 stars

All's well that ends well!

Having read the poor reviews and fearing the item would not fit I made early attempt to cancel, only to be told that dispatch was already underway. Ordered on 25 January and equipment arrived yesterday. Having been in email dialogue with the company I refused package and requested return to sender, without hitch by Royal Mail. A full refund has been obtained via my credit card. It helps to seek the support of your credit card issuer. 3 star has been given as equipment not tested and company were polite in dealings with me.

February 23, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM --SCAM -SCAM

SCAM --SCAM -SCAM
Our experience is a combination of all those listed in the previous negative comments. Slow delivery and responses to query that are obviosly handled by a third party with no interest and only standardised answers.
Literally everything is cheap and tatty
Do not consider

February 21, 2021
Unprompted review
Rated 1 out of 5 stars

Unhappy & disappointed

I am very upset that I could not move forward with my booking for one product without clicking Yes which added another product & fast delivery at £8.99.
This is a scam. I have requested a full refund but reading all the reviews too late I am unsure.
Beware everybody.
Who has a Customer Service telephone number?

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam!

I have to join all the other posters, I fell for this myself, paid the fee, but no object - (nor explanation) - received.

This company is obviously a big scam, so stay well away from it.

February 8, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

I placed order on 1 November 2020

I placed order on 1 November 2020. It subsequently showed up on my credit card and money taken. An email acknowledgement received on 11 January 2021 stating “Order is On it’s Way” advising a tracking number. Tracking number was not recognised by UPS the advised carrier. As of 6 February have still not received my order. I’m sure this is a scam DO NOT order from this company!!. I will Try to get reimbursement from my credit card.

February 6, 2021
Unprompted review
Rated 3 out of 5 stars

My order finally came!

I ordered the truefit posture corrector on 8th December using my credit card through PayPal.
Like everyone else has complained, mine hasn’t arrived either. I was sent a Email from UPS and given a tracking number but the information stops on 18th December. I started to think I was the victim of a scam but today 8th February, my order arrived. I’d almost given up hope.
I’ve tried the posture corrector today and will keep going with it. I expect it will take some time to fix my rounded shoulders!

January 29, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look