Myultra Reviews 106

Had a few issues, but 30min on Whattapp to a very helpful support and was all fixed! Great service

Just had a guy on the mobile with me for nearly 2 hours. Very patient and kind. He or she Anik did a great job setting up my mobile. Thank you.

Been helped out today by Anik , can't praise this person enough went way beyond the extra mile , helpfulness understanding and patience in abundance can't say enough brilliant

We lost all TV service but a Whatsapp message to Ultra quickly established the problem was a global outage which had been resolved. The support team came back to me within minutes with a suggested way to restore my account. When this didn't work they took me through step by step to solve the problem with my box, which took well over 30 minutes. The person dealing with me was very patient with my technical inability, working from photos I was sending of our tv screen to guide me along the way. Absolutely superb support!

Anik was absolutely amazing and fixed my box, outstanding service! Thank you Anik

The service was prompt. My chats are replied back to me to avoid any misunderstandings. Happy TV watching.

Total technophobe and could'nt work out how to get things moving forward. Contacted Charlie and within 10 minutes, he'd sorted things out and showed me where I was going wrong! Excellent service. Thank you again Charlie 🙏

What a fantastic service I've just received from Antonio. He located and fixed the problem very quickly and with a professional attitude. Thank you very much.

This company have been absolutely 💯 FANTASTIC
Easy to purchase initially but then had problem with UPS courier.
Ultra intervened and I received my product.
Nothing was too much trouble for them and their customer service was above and beyond.
Communication was extensive,helpful and beyond compare.
They even helped me set up the system and ensured it was all up and running.
I cannot recommend this company highly enough.
Mega choice of content/Mega customer service.
What more could anyone ask for.
Thank you Ultra

The quality of the products and app is awesome and the service and support is the best.
Received fantastic customer support from Antonio

We have been with Ultra for a few years now, and have been very happy with the service. The staff are very helpful and ready to solve any problems you might encounter. Can’t rate them highly enough .

Sam from your support team showed incredible patience with me as I needed guidance through everything technical and got my UltraXC back up and running, he deserves my utmost praise and is a credit to your support team.

Excellent service by Sam very smooth, and sorted in minutes after I had tried for a couple of hours

Sam helped us get back online even although it was tricky & managed to do this with little stress

Can absolutely recommend Ultra TV and the excellent service provided by Sam when I had a small problem. He was prompt to answer my contact and took me through step by step to him accessing remotely and fixing the problem within minutes. Great job Sam

Sam was absolutely cracking, had my issue resolved in seconds. Really love this app. I have already recommended to people and will recommend more after that great support service. Nice one Sam 😀

I had a problem with my Ultra so I went onto WhatsApp. I was chatting to Sam and my problem was solved within 10 mins. Thank you so much Sam

Once downloaded and running. I’m so impressed with the amount of channels and films , radio is great as well. Still new to it, but what I’m seeing is great. Sam the technician who helped me get set up. Was amazing and very helpful. Definitely would recommend this site.

What a great company I was helped by a chap called Alex, a really great guy nothing was too much trouble very patient with me