My Watch LLCReviews 

290
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make deals happen, often going out of their way to accommodate requests. The products, particularly the watches, are frequently described as exactly as advertised, in excellent or mint condition, and often exceeding expectations. Reviewers highlight the efficient and transparent service, noting that the ordering process is simple and the user experience is smooth and stress-free, even for high-value purchases. The delivery service is consistently lauded for its speed, with many watches arriving on time or even earlier than expected, sometimes within 24 hours. People appreciate the excellent communication throughout the process, with staff providing updates and answering all questions, which helps alleviate any nervousness about online luxury watch purchases.

What people talk about most

Product

People report positive experiences with product, consistently noting that items are precisely as described,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, patience, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great overall, smooth, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the overall great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yet another flawless deal with Danny at My Watch LLC ! I texted Danny after hours about a trade for a new oysterflex Daytona. Surprisingly (well not actually) I got my reply that same evening. Dan... See more

Rated 5 out of 5 stars

I’ve bought 4 expensive watches from Danny in the last month and have been extremely happy with the service and the product. I haven’t been able to beat his prices anywhere else on the web (and believ... See more

Rated 5 out of 5 stars

1st class buying experience. Danny and his team were great, very detailed and organized. My watch was exactly as described and showed up at my location 2 days after the purchase was made. No hidden fe... See more

Rated 5 out of 5 stars

My experience buying with My Watch was perfect, Danny and team answered all my questions about the product and during the process. I had some doubts before received the watch and he,s always answe... See more


Company details

  1. #5 of 46 best companies in Watch Store
  2. #1 of 3 best companies in Watch Repair Service

Written by the company

My Watch LLC is a new and pre-owned luxury watch dealer based in the Metro Detroit area (Oak Park, Michigan). Specializing in BUY-SELL-TRADE-CONSIGNING high-end watches and jewelry, we are a trusted dealer working with all luxury brands with a strong inventory on most popular modern Rolex models including Daytana, Day-Date, GMT Master II, Submariner, Datejust, Yacht Master, Sea-Dweller, Skydweller, Cellini, and Milguass. MyWatch is not an authorized Rolex SA AD nor are we an authorized retailer of any other watch manufacturer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found my dream watch!

The team helped me find the watch I had been chasing for 10 years.

If you are looking for a great selection of inventory, very knowledgeable staff, and the best prices in the market, give them a call.

Highly recommend!

December 30, 2024
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Rated 1 out of 5 stars

It is a shameful act to steal my…

It is a shameful act to steal my website resources and LOGO for sales

December 10, 2024
Unprompted review
My Watch LLC logo

Reply from My Watch LLC

Hello TOP 1, I’m afraid you have us confused with another company. My website was built in 2022 by me, the owner, Danny Tiwaini. Nothing was taken from any company, and we have never heard of “Top 1”

This is a review platform, you never purchased from us, just making false claims without anything to back it up. Post your website to support your claim, otherwise this is just a competitor attempting to hurt our good name.

Regards,
The owner

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Rated 5 out of 5 stars

MYWATCHLLC IS THE BEST! HANDS DOWN!

Danny was amazing. I purchased my first Rolex from him, and he made my experience amazing. I have been in the market for 5+ years. I found out about Danny from Instagram and loved his educational videos. Even before I was a client, he would respond to my messages and answer questions I had. I will be a customer for life. I visited other places, and they do not compare to the inventory, service, and prices that Danny has.

Thank you again Danny I look forward to purchasing more timepieces from you.

October 18, 2024
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Rated 5 out of 5 stars

Wimbledon 36mm

Love my watch, arrived in great condition and shipped securely. Watch was a very very fair price and beats other companies that I did my research on by quite a bit. I will definitely be coming back to MyWatch for my future piece. If there was anything to nitpick about, it would be the delay in receiving the appraisal letter only cause it’s delaying me from getting it insured properly. But other than that, I highly recommend, if you debating between MyWatch or another company, give MyWatch a call first before you decide.

October 3, 2024
Rated 5 out of 5 stars

Excellent

Buying and selling experience was flawless as always. Fast shipping both ways and fast payment for the watch I sold them. The watch I purchased was in excellent condition as described.

October 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Personal Touch

It nice to get a phone call directly from Danny the owner of the business. Made certain the transaction was complete and satisfactory. Will probably buy from them again. Would recommend to others.

September 23, 2024
Rated 5 out of 5 stars

Rolex

Danny is very nice to deal with, they did everything that they said, shipped on time, they said they would, that tells me he had it in stock and didn't have to buy it from somebody to then resell it to me so that means a lot because some of these guys do that they say they haven't in stock and they really don't. They followed up to see if everything was okay and I said yes it's perfect

September 23, 2024

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