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Rated 1 out of 5 stars

Its a fake. bad experience because app is not worked i did not receive my parcel i tried many times and other person take my parcel its not fair ! who is responsible !

Rated 2 out of 5 stars

Great when it works. Not a great track record though. For the second time I have spent about an hour trying to retrieve my package (2 this time actually). Long waits to speak to or chat with someone... See more

Company details

  1. Courier and Delivery Service

Information provided by various external sources

Nærboks er et netværk af pakkebokse i Danmark. Det er for alle, der ønsker en nem mulighed for at hente deres pakke, når de handler online. Ved hjælp af vores app har vi gjort det enkelt og simpelt for dig.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

826 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Its a fake

Its a fake. bad experience because app is not worked i did not receive my parcel i tried many times and other person take my parcel its not fair ! who is responsible !

December 3, 2023
Unprompted review
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Rated 1 out of 5 stars

So very very awful

So awful. Didn't work with PostNord app. I called, waited fifteen minutes, and they told me to use the Nærbox app. I asked if they could hold on while I tried. They said I should call back. Literally ten seconds later I'm in the app and it doesn't work. I call again, and I've now been waiting 30 minutes outside the Nærbox in the cold. Never again.

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

It’s awful !

It’s awful !
My package stays there for days , tracking says its ready to collect but nothing shows in the app. All of the listed contacts are useless since they transfer you to the delivery companies and you cant really connect to nærboks customer service to help you fix the problem. I don’t recommend anybody to use their services

October 8, 2022
Unprompted review
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Rated 2 out of 5 stars

Great…when it works

Great when it works. Not a great track record though. For the second time I have spent about an hour trying to retrieve my package (2 this time actually). Long waits to speak to or chat with someone and then they can only ask the package is moved to a post house. So I suppose in a couple days I try to pick them up again.
The problem this time was it said my packages were not registered to my phone or email but I received notifications on both that the packages were ready for pickup.

August 31, 2022
Unprompted review
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Rated 1 out of 5 stars

Utter garbage

Utter garbage. Didn't open so have to try again later. spent 20 minutes trying to get their crappy app to work with another couple experiencing exactly the same problem. In the end we both gave up. Also many of them are covered in graffitti and damaged, due to people trying to break in to them. because they are placed in utterly dumb locations.

July 22, 2021
Unprompted review
Nærboks logo

Reply from Nærboks

Hi Steve
Thank's for your comments. I'm sorry that you have had a bad customer experience with Nærboks. Please let us know which Nærboks You have visited. Then we will check the parcel locker and clean it for grafitti.
BR, Lars, Nærboks

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