Nabil BankReviews 

Very bad customer service took me 2days to activate online banking and still doesn't activated worst banking experience ever

Nabil Bank has been causing a lot of stress, and they deducted Rs. 50 claiming it was for a password change. I didn’t like this at all. Also, if you deposit Rs. 10, they charge Rs. 10 as a fee. Other banks don’t do this; they deduct charges proportionate to the amount deposited.Plz look at this things

Wish I could give ZERO Stars for this Nabil Bank Kesha Plaza New Road Branch.Experiencing WORST customer service, unhelpful staff, unresolved complaints.How can the staffs (customer service) be so lame (sorry it is what it is) I suggest no one to be an account holder in this bank.
#frustrated #worstbankever

Not working staff and worthless service and they don't have proper responsibility of that valueable position.

Please don't use this bank . Maile 10000 nikalda Mero paisaa matraa Kato but paisaa nai aayanaa bank ma gayaraa complain deyako 1 week vayo but bank staff vanxan tapai ko complain rejected vayo vanxaa . Ani paisaa nai na aayapaxadi k bank le soja janta lai lutnaa khojeko ho

I am very disappointed with the system of Nabil Bank. I am not even able to access my account and its balance. There is no any option for the people who are out of their country to access their own account if their mobile banking has been expired. People in customer service are excellent but the system of Nabil Bank is worst.

It need to be shutted down

Very disgusting and poor customer service at FIKKAL BRANCH OFFICE disappointed worst bank my student visa will now be rejected because they did not make an effort to pay my college fee on time. They are unaware of the deadlines and works on there own sweet time.

I mean they can’t even wait a day late on the EMI but they give back the interest two months late and also they wanted me to take out loan from them saying I’d only have to pay 10k but now I’m paying freaking 32k. If I’d known before I wouldn’t have because my job pays me 15k minimum salary, am I seek an organ now? The interest and loan system is freaking terrible.

Very bad customer service provided by Nabil bank Thamel branch . Lady sitting at the counter 2 have bad on serving customers. No politeness. Not providing envelope while giving dollar to the customers.

My special thank you to Sujata Upreti for your excellent professionalism & dedication towards customer service. I’m delighted to open my bank account with Nabil bank ( Jawlakhel Branch ) and with your help of knowledge and understanding you made my visit easy and reliable throughout the process. Keep up the good work Sujata!! You deserve a raise with no doubt!!

First of all I want to give 0 rating but this option is not available.
The worst costumer service i ever just a simple process, compelled to visit physically frequently but not slove i.e wastage of time. Specially in Mahendranagar Branch.

This bank is not helpful. I wanted to open Demat account. At first they said the one who is out of country they can fill the form online and open account and I didn’t had my citizenship so i decided to use my passport to open account. After everything i did and paid 200 rs i get email that account cannot be opened because I don’t have citizenship. And I haven’t brought my citizenship with me . This is ridiculous, at the beginning they should have said no. And what’s wrong with passport. It is recognised internationally. And all they can verify is citizenship. So there is no value of passport at all. Such a time loss if you are creating account here. Even I haven’t got chance to open my saving account because they couldn’t find solution. Its been a year.

I had the most horrible experience at the Lakeside branch of Nabil Bank. To begin with, they opened the wrong type of account for me without clarifying which account I needed. When I went to make a deposit, they told me they would only accept US dollars after I told them specifically when I opened the account that I was only going to use Nepali rupees, as I live in Nepal. They then told me that I needed to open up a different account. And then demanded all kinds of irrelevant information. The manager was very rude with me. I told them I would instead go to Machpuchre Bank instead. A word of advice to foreigners who need to open up an account in Nepal: Do not use Nabil Bank. They are disorganized and rude. You can use Machpuchre Bank in Lakeside where they are competent, friendly, and they know how to do their job properly. Save yourself the headache and stress and go to Machpuchre Bank!

Branch of pokhara newroad service is very bad and they are very rude to customers. No proper management and cooperation.. They don't care about their customers. Very very bad experience.

Worst bank ever.They are very rude to customers.. very very bad experience. No proper management and very bad service.

Tried calling the customer care, had my Mobile banking service blocked because of unsuccessful attempts, just wanted to know what do I need to do to fix it. The moment I connect they hang up on me not once not twice but three times in a row, yup that was intentional. That was it for me.

Very worse experience, are they even educated ? They don't care about customer needs. Very very bad customer and manager as well.

Worst experience compared to other bank.. They are very unfaithful towards their words they told me will get atm card under 8 to 9 days and it’s been 2 months didn’t get it but yes they have deducted the amount for service of atm card.. Really..?? Malepatan branch improve your services.. Soon going to close my account..

One of the best thing of this bank is that it give high interest.