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Rated 1 out of 5 stars

Company is a complete scam.. They say they are regulated when all they do especially on binary options is manipulate their price software to lose within the last 5-15 seconds where you lose by 1 micro... See more

Company replied

Rated 1 out of 5 stars

Update 10/09/23- so after reporting Nadex they blocked me from telegram, Facebook.. then randomly got in touch to say if I want my funds I need to make a further payment. Not come across a more disg... See more

Rated 1 out of 5 stars

Nadex is a rip off controlled and manipulated the big boys. It is almost impossible to win a 5 minute trade. They easily manipulate the market hover and around the strike point then move in the direct... See more

Company replied

Rated 1 out of 5 stars

You might think this company is good under regulation. Absolutely wrong, they turn out to be a shady scam, You cannot withdraw, they make all kind of excuse or rule to make withdrawal difficul... See more

Company details

  1. Stock Broker
  2. Finance Broker

Written by the company

North American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

217 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely phenomenal platform

Absolutely phenomenal platform. Thank you.

March 18, 2021
Nadex logo

Reply from Nadex

Hey Asha,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. We will pass your great feedback on to our platform team, they'll be happy to see it!

The Nadex team

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Rated 4 out of 5 stars

Great service!

Great service!! My only complaint is that at times I can’t seem to get my orders filled, but I’m sure that’s operator error.

March 18, 2021
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Reply from Nadex

Hey Maurice,

Thank you for leaving a review - We're happy that you're enjoying Nadex! Sorry to hear that you had some trouble getting orders filled, that can happen for a few reasons. We've written an article addressing order cancellations, check it out! https://www.nadex.com/learning/why-are-my-orders-being-cancelled/

We appreciate the feedback as your trading experience is very important to us.

The Nadex team

Rated 5 out of 5 stars

Good experience

March 18, 2021
Nadex logo

Reply from Nadex

Hi Kristen,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

I love Nadex

I love Nadex and I’ve made so much money on this platform.

Thank you Nadex and Chris Cole of BWO!

March 18, 2021
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Reply from Nadex

Hey Sameatra,

Thank you for showing us some love and leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 4 out of 5 stars

Nadex Phone App: A navigational nightmare

The phone app could be a bit more user friendly. I have found it challenging to consistently navigate the graph, especially when trying to locate specific points on it like the opening price.

March 13, 2021
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Reply from Nadex

Hey Yemanja,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. We are constantly gauging feedback on the user experience and making updates to the mobile platform to further improve the experience. Feel free to share your feedback in more detail using the Feedback feature within the app.

The Nadex team

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Rated 5 out of 5 stars

Making money from your phone is easy with Nadex

I’ve been using Nadex for a month or so. My goal is to trade daily and Nadex makes it easy to do so conveniently from my phone. The Nadex platform is easy to use, easy to navigate and executing trades is simplified. Nadex confirmations are timely to your email address every step of the way. They even provide classes. There’s a class coming up on March 16. I will be front and center. Nadex rocks!

March 13, 2021
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Reply from Nadex

Hey Keisha,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. Hope you enjoyed the Day Trading Bootcamp this week!

The Nadex team

Rated 5 out of 5 stars

I love Nadex

I love Nadex. It is super simple and intuitive interface. Great.

March 13, 2021
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Reply from Nadex

Hi Sarah,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

Great platform to work with

This is a user friendly platform, especially great for people new to the markets.

March 12, 2021
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Reply from Nadex

Hi Megan,

Thanks for the great review and showing us some love! We're happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

Enjoying the app

March 12, 2021
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Reply from Nadex

Hey Erica,

Thank you for leaving a review and showing us love! We’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. We're always improving the app to improve your experience, stay tuned!

The Nadex team

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Rated 3 out of 5 stars

Trades not going through

Trades not going through, but at the end of the day it still subtracts money.

March 12, 2021
Nadex logo

Reply from Nadex

Hey Ryan,

Thanks for the review, we appreciate the feedback. Your experience concerns us and we would like to talk to you so we can help. Please get in touch: https://www.nadex.com/contact/.

The Nadex team

Rated 4 out of 5 stars

Please work on providing faster alerts…

Please work on providing faster alerts after placing a trade but overall easy to use platform

March 12, 2021
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Reply from Nadex

Hi Chevy,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. We'll share your feedback with our dev teams regarding the speed of alerts.

The Nadex team

Rated 4 out of 5 stars

Fairly easy to use

Fairly easy to use, charts are limited in terms of view. As a newbie to the platform and trading, getting out of a trade not as easy to navigate.

March 12, 2021
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Reply from Nadex

Hey Leesa,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

We've been hard at work improving the experience when exiting a trade. Stay tuned in the coming weeks for an update to the platform.

The Nadex team

Rated 5 out of 5 stars

Great platform

User friendly

March 11, 2021
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Reply from Nadex

Hi Roxie,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

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Rated 5 out of 5 stars

Great!!

Jaded is a great platform!

March 11, 2021
Nadex logo

Reply from Nadex

Hi Felix,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

Awesome

Awesome, just awesome.

March 11, 2021
Nadex logo

Reply from Nadex

Hi Paul,

Thanks for the great review – we’re happy to know that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

So far so good!

So far so good!! No complaints here. Definitely useful if not great value. Happy to know and have access to the platform!!

March 11, 2021
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Reply from Nadex

Hi Naeemah,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

I have had nothing but good experience…

I have had nothing but good experience with them so far!

March 11, 2021
Nadex logo

Reply from Nadex

Hey Darci,

Thank you for leaving a review and showing us the love! We’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

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Rated 5 out of 5 stars

Great services

March 11, 2021
Nadex logo

Reply from Nadex

Hey Jeremy,

Thanks for the positive review, we're happy to know that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

I love the platform...

I love the platform and enjoy experimenting with various strategies. I also enjoy having access to the demo account. Only positive experiences. Thanks and keep up the good work.

March 11, 2021
Nadex logo

Reply from Nadex

Hi Cleo,

Thanks for the positive review and showing us some love! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars

Nadex is absolutely fantastic

Nadex is absolutely fantastic! The one drawback I would say is I’ve won several daily/evening timeframes with a zero green payout with no explanation why my account wasn’t credited.

March 11, 2021
Nadex logo

Reply from Nadex

Hey Terence,

Thank you for leaving a review and showing us some love! Your trading experience is very important to us and we really appreciate the feedback. Contact us and we'll be happy to review those trades and sort it out.

The Nadex team

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