NaijaMarket.co.za Reviews 

320
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and note that their parcels arrive much quicker than expected. People also find the online ordering process extremely smooth and straightforward while appreciating the friendly and helpful support. Consumers consistently mention that the products arrive in perfect condition and meet all of their daily expectations. Some reviewers were not happy with the overall product packaging, mentioning specific issues like torn materials or products spilling. A few other people also felt that the packaging could be improved to better protect delicate goods during transit.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient transactions and quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely quick turnaround... See more

Product

Clients share positive opinions on product quality and selection, noting they received exceptional items... See more

Order

Reviewers mention positive feedback about order experiences, highlighting how smooth and easy the process is.... See more

Quality

Customers had positive experiences with quality, expressing overall happiness with the exceptional products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

This was my first order with NaijaMarket and they didn't disappoint. Not only did they have exactly what I craved but they delivered my parcel in a shorter time than expected. I will be ordering aga... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(320)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive service

The company was swift in delivering my package which was correct and in good shape, no spillage or anything. Highly recommend this company and the products they sell. Thank you to the business, courier company and the imported product.

March 20, 2026
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Rated 5 out of 5 stars

Happy customer

My package arrived swifly snd everything was in order. I'm a happy customer and will definitely buy again.

March 5, 2026
Rated 5 out of 5 stars

My experience was great and it still…

My experience was great and it still great with the service i got from naija market and the way they treated me from the first place wow even when you buy the product it only the matter of distance but i can asure you they are great marketers

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Reliable delivery and great service always

Reliable delivery always. I started buying from Naija Market in 2024 and honestly I was skeptical at first but it was a great experience 😁 delivery was quick and the support is great, any queries you might have about your order or your profile they attend to it quickly. I recommend anyone to buy from them.

January 22, 2026
Rated 2 out of 5 stars

The price and packaging was different.U…

The price and packaging was different.U said one is ten rand when they arrive one unit is fifty rand. I am forced to change the review or else I am threatened to be taken to court.

January 21, 2026
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Lekwana, greetings from NaijaMarket. You bought 1 bitter kola for R10 and paid the delivery fee (flat rate). I even generously gave you an extra. So, I am confused about your review (comment) and rating. We have reached out to you, and it is clear you do not understand how e-commerce works. For that reason, I offered to refund your money and asked that you edit or delete the review. We will wait to hear from you on this.
Items Subtotal: R10,00
Shipping: R150,00 (Flat Rate)
Order Total: R160,00. You paid R160, minus the PayFast admin charge, which was deducted from the R160. How is one unit R50 when I gave you 2 (instead of 1)? If that was the case, you owe us R90 then. You have totally misunderstood this.
I even offered you a refund of the total amount. This is probably a deliberate defamation campaign, and we will nip it in the bud.

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Rated 5 out of 5 stars

They proved me wrong

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to purchase anything to do so with ease caz they are legit.Plus my order doesn't take more than 5 days before i receive it.

January 21, 2026
Rated 5 out of 5 stars

Happy Client

I experienced fast delivery of the product i ordered, and their got me notified on each and every step of the process until i received my order ,i give them 5star rating for sure with no doubt.

January 21, 2026

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