Naked Wines (US) Reviews 

2,916
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and unique selection of wines, often finding options unavailable elsewhere. Many appreciate the fair and compelling prices, noting they can enjoy better wines for the same cost as store-bought alternatives. People also value discovering new varietals and supporting independent winemakers. However, some people were dissatisfied with the delivery service, reporting frequent issues like missed or delayed orders. Reviewers mentioned wines lost in transit, sitting in vans for days, or not arriving despite multiple announcements. These experiences led some customers to find the process stressful and unreliable, occasionally resulting in cancellations.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the wide variety of excellent wines... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the speedy and... See more

Price

Customers consistently note positive experiences with price, finding interesting, quality wines at fair and... See more

Order

Reviewers mention ambiguous feedback about order, with many customers expressing satisfaction with the ease... See more

Quality

People report high satisfaction with the quality of wines, consistently describing them as excellent,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really appreciate the good quality wines they offer which you can't get anywhere else. I try other wines occasionally but Naked wines are usually superior or at least to my taste and I order regular... See more

Rated 4 out of 5 stars

Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little... See more

Rated 4 out of 5 stars

I've subscribed for over 3 years and thoroughly enjoyed the experience. I get wines that i can't find in the supermarket, they're delivered pretty efficiently (only one delivery glitch and they sort... See more

Rated 5 out of 5 stars

A large selection of wines to choose from, enabling me to try a wide range of wineries and varietals. Still like Pinot Gris and Sauvignon Blanc, learned more about Oregon and Washington State wines, a... See more

Company replied



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4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

All reviews

(2,916)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a Naked Wines Angel for 6…

I have been a Naked Wines Angel for 6 years. The wines are excellent, service and delivery top notch. Top shelf wines from all over the wine world at middle shelf prices for Angels.

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Thanks for taking advantage of your member benefits- cheers to many more years!

Rated 5 out of 5 stars

My positive experience

Anytime I need help with delivery of my wines on a certain day, they're available to help. Quick to recommend wine once they know the country of vintage I prefer. They're just there to help with anything you need.

March 26, 2026
Unprompted review
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Reply from Naked Wines (US)

We’re always here to make sure your wine arrives exactly when you need it! Helping you discover your favorite regions and vintages is the best part of our job. :-)

Rated 3 out of 5 stars

Very convenient

Very convenient. Some prices not any better that local retailers. Frequently out of stock on the better buys. Have also had some FedEx delivery issues. Don’t know if Naked and do anything about that though.

April 12, 2026
Unprompted review
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Reply from Naked Wines (US)

We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.

Rated 5 out of 5 stars

Hands down the best wine club anywhere

Hands down the best wine club anywhere! Unlike others where you are just a customer, with Naked Wines you are an active part of the winemaking community, interacting with and helping to fund amazing, independent winemakers around the world. Fantastic wines and top-notch customer service. I’d give them a 10-star rating if I could!

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

Aw, we're blushing! So glad to hear you're enjoying your time with us!

Rated 5 out of 5 stars

I love the variety to choose from

I love the variety to choose from. It is very helpful to see how many people would buy a certain wine again.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

We aim to please- with delicious wines from all of the globe!

Rated 5 out of 5 stars

I've been enjoying unparalleled value…

I've been enjoying unparalleled value along with easy delivery options for the last two years and I'm very happy with my orders.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

Cheers! Great wines AND great prices? What could be better than that? :-)

Rated 5 out of 5 stars

Two thumbs up!!

I enjoy the variety, pricing, and prompt service when ordering.

April 12, 2026
Unprompted review
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Reply from Naked Wines (US)

The trifecta! So glad you're loving the variety, pricing, and speed. Cheers!

Rated 5 out of 5 stars

My Favorites!

Following and finding new wines from my favorites:

David Akiyoshi Jacqueline Behue Karen Birmingham
Stefano de Blasi Ana Diogo-Draper Stephen Millier
Jen Pfeifer Matt Parish Quevedo Family
& Montse Reece

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Finding new wines is like peeking in your stocking on Christmas morning :-D

Rated 5 out of 5 stars

Awesome company

Awesome company that ship great wines I can only find with them not found in stores this make them exclusive love this fact

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Love that you're taking advantage of your member benefits- cheers! :-D

Rated 5 out of 5 stars

I've never had any problems four years now!

I've never had any problems, with Naked Wines. Aways a good price good shipment of the product's too! Well packaged! Nice to a get free bottle of wine from the wine maker's we help too! This is great place to get your wine!

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

We're happy to hear that you've consistently had a positive experience with us! It's great to know you appreciate our pricing, shipping, packaging, and the bonus bottles from the winemakers we support. Cheers!

Rated 5 out of 5 stars

I get to choose wines from the comfort…

I get to choose wines from the comfort of my home. Wines I’ve never had before, and have found several favorites that I and my enjoy.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

There’s nothing quite like the convenience of exploring the world of wine from your own couch. Your own private tasting room! ;-) Thanks for enjoying!

Rated 5 out of 5 stars

Great Customer Service

The customer service has been really responsive and helpful whenever I have had an issue.

November 21, 2025
Unprompted review
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Reply from Naked Wines (US)

Glad to hear our Customer Happiness was able to resolve any issues you've had!

Rated 5 out of 5 stars

Have not had a bad bottle from Naked…

Have not had a bad bottle from Naked Wine. If I did all I would have to do is call them. Most wines I have ordered are very good but some are amazing. No club, order what you like and what's in your price range. Regardless of price, its all good wine.

February 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Love that you've found so many wines to enjoy!

Rated 5 out of 5 stars

Fast easy

Fast easy, great selections and great prices

April 3, 2026
Unprompted review
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Reply from Naked Wines (US)

Thanks for the shout-out, we're so glad you're loving the selections!

Rated 5 out of 5 stars

I love Naked wines

I love Naked wines! The customer service is absolutely the best! The wine is great. You can find amazong wine at any pricepoint. You get to hear the stories behind the wines and learn about the wine makers! You can order whenever you want. They do not send automatic shipments (unless you want them to). You do have to order by the case, or sometimes 6 pack. You can select which wines are in your case. You can also let them choose if that's easier for you. I recommend getting wine delivered to local fedex for pickup- you have to sign for the wine. I have been a member for a LOOONG time. I still love them!

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Sounds like you’ve truly mastered the Angel experience! Thanks for being such a loyal member!

Rated 5 out of 5 stars

I love having the wines delivered.

I love having the wines delivered. The best part of ordering the various cases offered is the variety. I love trying the wines I would not be able to find in the stores. I also like the fact we are supporting independent wine makers. The service has been great!

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

So glad you're loving the discovery process and trying new wines- thanks for being an awesome Angel!

Rated 3 out of 5 stars

The wines are drinking well nothing age…

The wines are drinking well nothing age worthy but good for dinner parties

April 8, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

It’s great to hear our wines are the life of your dinner parties, and we love that you're sharing your finds with friends! If a bottle ever falls short of being a crowd-pleaser, just let us know and we’ll credit you back as part of our "Love It" guarantee.

Rated 5 out of 5 stars

Many types of wine to try

Naked Wines has given me the opportunity to try many different types of wines. Also, they are flexible if you need to adjust the monthly contribution, which is greatly appreciated. I’d highly recommend!

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Love to hear you're taking advantage of your member benefits as an Angel!

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