NameHero® logo
Visit website

NameHero® Reviews 5,115

•
TrustScore 5 out of 5

4.9

Web Hosting Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that issues are resolved rapidly. The website is also frequently cited as being user-friendly and effective.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Customer service

Users describe positive interactions with customer service, consistently praising the helpfulness,... See more

Service

People report positive experiences with service, often expressing immense satisfaction and gratitude.... See more

Response time

Customers consistently report high satisfaction with response times. Many reviewers highlight the speed and... See more

Website

Reviewers highlight positive aspects of website management and hosting. Customers appreciate the reliable... See more

Based on these reviews

Rated 5 out of 5 stars

NameHero has the best technical support. I'm not super techie and often find myself in situations where I'm not sure what to do next. NameHero Chat Support is always helpful. I reached out in a panic... See more

Rated 5 out of 5 stars

NameHero has been great. As I’m approaching the limits of one of my hosting plans, their support team has made the process of exploring VPS options incredibly easy. Anytime I have questions, they re... See more

Rated 5 out of 5 stars

I needed a copy of my live website cloned to a staging site on a sub-domain. Amith responded to my ticket within a short space of time and performed the task perfectly. I am very pleased with the exc... See more

Rated 5 out of 5 stars

NameHero is amazing. The speed in response when I need help with something is remarkable. Its a company that I can say I dont feel "alone" when I need to figure out something. I hope they continue... See more

Company details

  1. #3 of 62 best companies in Web Hosting Company
  2. #1 of 28 best companies in Cloud Computing Service
  3. #3 of 28 best companies in DNS Provider
  4. #2 of 61 best companies in e-Commerce Service
  5. #2 of 19 best companies in Email Service Provider
  6. #5 of 106 best companies in Gaming service Provider

About NameHero®

Written by the company

NameHero is a hosting and domain management company that offers best-in-class web hosting, VPS hosting, reseller hosting, email hosting and game server hosting with 24/7/365 support and 99.9% uptime.

We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany.

NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner!

NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers!

Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero!

If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier.

Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.

Hosting & Domains Made Easy

Written by the company

NameHero Support Is Truly Special
We're committed to offering a reliable, secure, and scalable hosting service backed by world class customer service and support.

Money Back Guarantee

30 Day / 72 Hour Money Back Guarantee

If you aren't happy with your purchase of any of our products, simply claim your money back guarantee via support ticket and we'll offer a refund with no questions asked. For our web hosting products, we offer a 30 day money back guarantee. For our gaming products, we offer a 72 hour money back guarantee.

Contact info

Save Up To 75% For A Limited Time!

Take advantage of our Summer Savings Event and save up to 75%.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Storage Leak and Inode Exhaustion

Thara S. from Level III support was extremely helpful. She identified a massive inode buildup in CageFS and cleared it efficiently, restoring my account's functionality. Highly professional service!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I've been hosting with them for years…

I've been hosting with them for years and thier customer services has always been very responsive and helpful. Sam D was the last CS rep I interacted with and went above and beyond to help my get sites migrated from one server to another

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

NameHero customer support is amazing

NameHero customer support is amazing! Adam S. was very helpful and prompt with his response time to my issue. My ticket was resolved quickly and I could move forward with my creative project

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasure working with NameHero

Always a pleasure working with the NameHero support team. They respond quickly and solve any issues I have. Today I give thanks to Anu for helping me resolve the PHP issues with my websites.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to create an additional…

I wanted to create an additional website, but no idea how to do this. Amith and Anu from Name Hero, not only reacted very fast, they also helped me set it up.

I asked and they finished. Very grateful for the help. Always. Best support ever!

March 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look