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Namjestaj.hr Reviews 

1,598
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that packages arrive right on time and that drivers are exceptionally polite and helpful. People also mention that the ordering process is smooth, the furniture looks wonderful, offers great value, and accurately matches the online descriptions and photos provided. Some reviewers were not happy with the product quality, mentioning severely damaged items or missing parts upon arrival. Consumers also noted that assembly instructions could be more accurate, and that certain components were difficult to put together or required extra effort to finish properly.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting that everything from purchase to final arrival is... See more

Product

Reviewers highlight positive aspects of product quality, describing items as lovely, comfortable, and exactly... See more

Quality

Users describe positive interactions with quality, noting that the furniture is sturdy, well-made, and looks... See more

Staff

Customers had positive experiences with staff, frequently highlighting their kindness, helpfulness, and... See more

Service

People report positive experiences with service, highlighting professionalism, quick communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was great that your kind employee contacted me directly regarding details!! Delivery was also super, on time @ driver helpfull. Very pleasantly surprised as you made it personal! Real luxury in... See more

Company replied

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,598)

1,171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naručivao sam više puta i do sada je…

Naručivao sam više puta i do sada je sve bilo za pohvalu. Preporučujem....

January 7, 2026
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Reply from Namjestaj.hr

Poštovani,
Vaša recenzija nam puno znači! Hvala što ste nas odabrali i podijelili svoje iskustvo. Radujemo se ponovnoj suradnji!
Stojimo Vam na raspolaganju za sva pitanja.

Rated 5 out of 5 stars

Great communication, very happy

I had to reach out about an order, and I got a fast and kind reply. The furniture came on time and I'm very happy with the quality. Great communication all the way through.

January 2, 2026
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Reply from Namjestaj.hr

Dear Amy,
thanks You for sharing Your thoughts! Your feedback helps us to develop and provide even better service in the future. We hope You will order from us again!

Rated 5 out of 5 stars

Točni su i kvalitetno odrađen svoj…

Točni su i kvalitetno odrađen svoj posao od narudžbe do dostave.

December 26, 2025
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Reply from Namjestaj.hr

Poštovana Ksenija,
hvala na recenziji.
Hvala što ste nas odabrali! Naš cilj je pružiti usluge najviše kvalitete, a Vaša recenzija pomaže nam u ostvarenju tog cilja.

Rated 5 out of 5 stars

Super usluge

Super usluge, odlican kvalitet

December 15, 2025
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Reply from Namjestaj.hr

Poštovana Nedjeljka,
zahvaljujemo na recenziji.
Jako nas veseli što Vam se svidjela naša usluga! Hvala na Vašem povjerenju i vremenu koje ste posvetili pisanju recenzije.

Rated 5 out of 5 stars

excellent shoping experience

excellent shoping experience. fast delivery

December 15, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Ivan,
thank You for review.
Thanks for sharing Your experience. Your opinion is very important to us in order to further improve our services!

Rated 5 out of 5 stars

Good communication

Good communication, fast delivery, well packaged and overall good value for money

December 15, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Leo,
thank You for review.
We are glad that You are satisfied with our service. We look forward to future order.

Rated 3 out of 5 stars

Poor quality

December 15, 2025
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Reply from Namjestaj.hr

Poštovani,
ispričavamo se što Vaše iskustvo nije ispunilo očekivanja. Voljeli bismo što prije riješiti ovaj problem. Uskoro ćemo Vas kontaktirati kako bismo pronašli odgovarajuće rješenje.
Za sva pitanja Vam stojimo na raspolaganju.

Rated 5 out of 5 stars

Great experience

Communication was smooth, clear, and very prompt. Everything was delivered on time, and the entire process was seamless. I would definitely recommend.

December 15, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Lara,
thank You for review.
Thank You for choosing us and sharing Your experience. We look forward to cooperating again!

Rated 5 out of 5 stars

Realna slika i opis proizvoda

Realna slika i opis proizvoda, dostava u skladu s dogovorom, relativno povoljna cijena.

December 12, 2025
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Reply from Namjestaj.hr

Poštovani Josipe,

zahvaljujemo Vam na pozitivnom osvrtu. Drago nam je čuti da ste zadovoljni uslugom i proizvodom te se radujemo ponovnoj suradnji.

Rated 5 out of 5 stars

It was all great!

December 10, 2025
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Reply from Namjestaj.hr

Dear,
we greatly appreciate your review! Thank you for sharing your experience. Your opinion is very important to us in order to further improve our services!
If you have any questions, we are at your disposal

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order, great price for the quality

December 11, 2025
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Reply from Namjestaj.hr

Dear,
thank you for your review! Your opinion is very important to us because it helps us improve our service. We hope to continue to provide you with an excellent experience in the future!
We are at your disposal for any questions

Rated 5 out of 5 stars

Quick service and delivery

Quick service and delivery. Quality furniture.

December 10, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
we are very happy that you liked our service! Thank you for your trust and the time you have dedicated to writing a review.
We are at your disposal for all inquiries

Rated 5 out of 5 stars

Chair for my desk

Ordered a chair for the desk in my living room where I work. Everything went smoothly.

December 9, 2025
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Reply from Namjestaj.hr

Dear,
thank you for sharing your opinion! Your feedback helps us develop and provide even better service in the future. We hope you will order from us again!
We are available if you have any questions.

Rated 5 out of 5 stars

Good experience

Everything was very good

December 9, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Marko,
thank You for review.
Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Preporuka

Preporuka. Brzo i kvalitetno. Bolje nego po salonima.

December 5, 2025
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Reply from Namjestaj.hr

Poštovana Valentina,

hvala Vam na pohvali. Drago nam je da smo ispunili Vaša očekivanja te se radujemo ponovnoj suradnji.

Rated 5 out of 5 stars

Delivery to my home

Delivery to my home . Good quality and good price

November 20, 2025
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Reply from Namjestaj.hr

Dear Caroline,

thank you for Your review. We are happy to hear that You are satisfied with Your experience with us. We remain at Your disposal.

Best regards

Rated 5 out of 5 stars

Savrsen stolic

Brzina slanja, jako ljubazan dostavljac i odlican proizvod koji se lako slaže

December 3, 2025
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Reply from Namjestaj.hr

Poštovani,
hvala što ste podijelili svoje mišljenje! Vaše povratne informacije pomažu nam da se razvijamo i osiguramo još bolju uslugu u budućnosti. Nadamo se da ćete ponovno naručivati kod nas!
Stojimo Vam na raspolaganju za sva pitanja i informacije.

Rated 5 out of 5 stars

Excellent

Excellent, fast, good furniture

July 9, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Darija,
thanks You for the review! Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Everything is in good condition and…

Everything is in good condition and good quality only 1 screw is missing that i had to buy separately but okay not a big deal

December 1, 2025
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Reply from Namjestaj.hr

Dear Kristijan,
thank You for review.
We are sorry for the unpleasant situation. We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, and we will do everything to provide you with a better experience in the future.

Rated 3 out of 5 stars

Mediocre

1. The delivery was not within the advertised timeframe.
2. It is not mentioned (or there is a very fine print) that the furniture comes in pieces.
3. Assembly instructions are very vague and items are not coded (e.g. screws that look the same, but have minor differences, so you have to measure and see which ones you need to use). Ikea and Jysk have much better assembly instructions.
4. The furniture is poorly made - doors don't close properly even after much adjustment. The shelves are flimsy and don't have a secure finish.

November 17, 2025
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Reply from Namjestaj.hr

Dear Sandra,
thank You for sharing Your thoughts. We are constantly striving to improve and value all feedback from our customers. We are sorry that we were not able to meet Your expectations, and we will certainly do everything in our power to ensure a better future experience.
We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, so that we can solve the problem with the product.

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