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Namjestaj.hr Reviews 

1,588
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fast delivery service is punctual and handled by exceptionally polite couriers who consistently go above and beyond to help. Consumers are also genuinely impressed by the beautiful furniture design, great overall value for money, and the extremely smooth purchasing process. However, some people mentioned that delivery schedules were occasionally delayed beyond the advertised timeframes, and a few received products with visible damage or structural flaws. Others noted that final furniture assembly could sometimes prove a bit challenging due to unclear instructions or poorly aligned parts requiring extra effort.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting timely arrivals and professional... See more

Product

Reviewers mention positive feedback about product quality, noting that items look just like the pictures and... See more

Quality

Consumers find quality to be positive, highlighting that the furniture is lovely, looks just like the... See more

Staff

Users describe positive interactions with staff members who are consistently kind, polite, and helpful.... See more

Service

Customers had positive experiences with service, highlighting quick communication, smooth delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was great that your kind employee contacted me directly regarding details!! Delivery was also super, on time @ driver helpfull. Very pleasantly surprised as you made it personal! Real luxury in... See more

Company replied

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,588)

1,160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The delivered product has a scratch in…

The delivered product has a scratch in one spot, and that's the reason you didn't receive 5 stars.

April 13, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank You for review.
We apologize for the inconvenience we have caused. We appreciate every review and would like to resolve this situation. Please contact us personally at info@namjestaj.hr or at 01 8000 383 so that we can clarify the details and ensure a better experience in the future.

Rated 5 out of 5 stars

All perfect

April 13, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Marija,

hvala na toplim riječima! Drago nam je što ste zadovoljni našom uslugom. Veselimo se budućoj suradnji!

Rated 5 out of 5 stars

All great

All great! Fast and as described on web

April 7, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Mario,

hvala na toplim riječima! Drago nam je što ste zadovoljni našom uslugom. Veselimo se budućoj suradnji!

Rated 5 out of 5 stars

Top kvaliteta

Top kvaliteta. Povoljna cijena. Ugodno osoblje.

April 6, 2026
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Reply from Namjestaj.hr

Poštovani Mirko,

zahvaljujemo na povratnoj informaciji. Jako nas veseli što Vam se svidjela naša usluga! Hvala na Vašem povjerenju i vremenu koje ste posvetili pisanju recenzije.

Rated 5 out of 5 stars

Highly recommended service

Fast, helpful and informative. Deluvery guy was really polite!

April 3, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Ivana,
zahvaljujemo na recenziji. Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Ok ok ok

Ok,ok,ok,ok,ok

April 2, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Ivana,

hvala na pozitivnoj ocjeni! Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Brza isporuka

Brza isporuka. Jasna uputstva za sklapanje.

March 30, 2026
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Reply from Namjestaj.hr

Poštovani Roberte,

jako nas veseli što Vam se svidjela naša usluga! Hvala na Vašem povjerenju i vremenu koje ste posvetili pisanju recenzije.

Rated 5 out of 5 stars

Very good bed

Very good bed, I'm satisfied.

April 1, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Anita,

thank you for your positive rating! It is important for us to know that our product meets your expectations. We look forward to working with you again!

Rated 5 out of 5 stars

Fast & efficient

Great communication and fast & efficient delivery

March 31, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Hrvoje,

hvala na pozitivnoj ocjeni! Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Great experience

Great experience - the most polite customer service I've ever spoken to and the product is really good-looking and comfortable.

March 30, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Antonia,

thank you for taking the time to leave a review! We are glad that the service met your expectations. We hope that you will choose us again in the future!

Rated 5 out of 5 stars

Everything was okay

March 30, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
Thank you for choosing us! Our goal is to provide the highest quality services, and your review helps us achieve that goal.
We are at your disposal for any questions.

Rated 5 out of 5 stars

Besplatna dostava

Besplatna dostava

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Kristina,
hvala na recenziji.
Jako nam je drago što ste zadovoljni našom uslugom besplatne dostave. Veselimo se Vašoj budućoj narudžbi!

Rated 4 out of 5 stars

Order and delivery awesome, hiccups with assembly

Ordering and delivery was perfect.
Assembly is not as straightforward. Parts are noted in the assembly booklet, but it takes a long time to find everything.
I would give it 5 star if panels and screws were labelled properly since assembly time can easily be doubled due to constant search for correct thing you need between each step.

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Dominik,
thank You for review.
Thanks for the feedback. We are sorry for the unpleasant situation. We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, and we will do everything to provide You a better experience in the future.

Rated 5 out of 5 stars

Great!!

Great!!
Table is perfect!

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Iva,
thank You for review.
We are glad that you are satisfied with our service and with the table. We look forward to Your future order!

Rated 5 out of 5 stars

It was fast.

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Anja,
thank You for review.
We are glad that You are satisfied with our serice. We hope You will choose us again in the future!

Rated 5 out of 5 stars

Contacts with sales and delivery

Contacts with sales and delivery, punctuality.

March 10, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Milo,
thank You for review.
It is important for us to know that our services meet your expectations. We look forward to Your future order!

Rated 5 out of 5 stars

Delivery 5+

Delivery was done in my weekend house in Nature park 45 km far from Zagreb. Without extra shiping cost. Delivery guy helped me take couch inside.

March 23, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Franjo,
thank You for review.
Your feedback helps us to develop and provide even better service in the future. We hope You will order from us again!

Rated 5 out of 5 stars

Ok, l am happy

Iam seating in, It's ok for now, we takeing care like it glass its New.

March 23, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Krešo,
thank You for review.
Thank You for choosing us and sharing Your experience. We look forward to cooperating again!

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