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Namjestaj.hr Reviews 

1,584
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fast delivery service is punctual and handled by exceptionally polite couriers who consistently go above and beyond to help. Consumers are also genuinely impressed by the beautiful furniture design, great overall value for money, and the extremely smooth purchasing process. However, some people mentioned that delivery schedules were occasionally delayed beyond the advertised timeframes, and a few received products with visible damage or structural flaws. Others noted that final furniture assembly could sometimes prove a bit challenging due to unclear instructions or poorly aligned parts requiring extra effort.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting timely arrivals and professional... See more

Product

Reviewers mention positive feedback about product quality, noting that items look just like the pictures and... See more

Quality

Consumers find quality to be positive, highlighting that the furniture is lovely, looks just like the... See more

Staff

Users describe positive interactions with staff members who are consistently kind, polite, and helpful.... See more

Service

Customers had positive experiences with service, highlighting quick communication, smooth delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was great that your kind employee contacted me directly regarding details!! Delivery was also super, on time @ driver helpfull. Very pleasantly surprised as you made it personal! Real luxury in... See more

Company replied

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,584)

1,157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bed and table

Everything looks great and solid

March 2, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your positive rating! It is important for us to know that our services meet your expectations. We look forward to working with you again!
For any questions, we are at your disposal

Rated 4 out of 5 stars

offer,shop application logical,too long…

offer,shop application logical,too long order proccessing and delivery.

February 25, 2026
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Reply from Namjestaj.hr

Dear Mirna,
thank You for Your review.
We are constantly striving to improve and value all feedback from our customers. We are sorry that we were not able to meet Your expectations and we will certainly do everything in our power to ensure a better experience in the future.

Rated 5 out of 5 stars

Definitely our first choice!

Definitely recommending to everyone.
Bought a lot of furniture after renovating our home.
Great quality and even better plasant service. Communication was flawless.

February 25, 2026
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Reply from Namjestaj.hr

Dear Tereza,
thank You for review.
Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Profesionalizam

Pošiljka stigla točno u terminu koji su zakazali. Namještaj veoma kvalitetan. Osoblje ljubazno.

February 24, 2026
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Reply from Namjestaj.hr

Poštovana Danijela,
hvala na recenziji.
Jako nas veseli što Vam se svidjela naša usluga! Hvala na Vašem povjerenju i vremenu koje ste posvetili pisanju recenzije.

Rated 5 out of 5 stars

Dobar proizvod

Super,dobar proizvod

February 24, 2026
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Reply from Namjestaj.hr

Poštovana Roberta,
hvala na recenziji.
Drago nam je što ste zadovoljni našom uslugom. Veselimo se budućoj suradnji!

Rated 5 out of 5 stars

Proizvod u potpunosti odgovara…

Proizvod u potpunosti odgovara prezentiranom, a dostava je brza i korektna.

February 24, 2026
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Reply from Namjestaj.hr

Poštovana Mirjana,
hvala na recenziji.
Izuzetno cijenimo Vašu recenziju! Hvala što ste podijelili svoje iskustvo. Vaše mišljenje nam je vrlo važno kako bismo dodatno unaprijedili naše usluge!

Rated 5 out of 5 stars

Great communication with contact…

Great communication with contact center, delivery and great product.

February 23, 2026
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Reply from Namjestaj.hr

Dear Marija,
thank You for review.
Thank You for choosing us and sharing Your experience. We look forward to Your future order!

Rated 5 out of 5 stars

Moderno i za svačiji džep

Brzi i efikasnije,namještaj dobre kvalitete i cijene

February 23, 2026
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Reply from Namjestaj.hr

Poštovana Marijana,
hvala na recenziji.
Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Everything was fine

Everything was fine, from order to delivery. Very quality piece of furniture.

February 20, 2026
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Reply from Namjestaj.hr

Dear Ivana,
thank You for review.
Our goal is to provide the highest quality services, and Your review helps us achieve that goal.

Rated 5 out of 5 stars

As expected

As claimed and expected

February 19, 2026
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Reply from Namjestaj.hr

Dear,
thank you for your positive rating! It is important for us to know that our services meet your expectations. We look forward to working with you again!
If you have any questions, we are at your disposal

Rated 1 out of 5 stars

THE COLOR IS NOT AS IN THE PICTURE

THE COLOR IS NOT AS IN THE PICTURE, NOR IS IT APPROXIMATE

February 18, 2026
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Reply from Namjestaj.hr

Dear,
thank you for your review. We are sorry if the color of the furniture did not fully meet your expectations.
The color of the product in real life may differ from the color in the photo that you can see on your computer or smartphone, depending on the screen settings. Therefore, we always recommend that you carefully unpack the furniture upon receipt, check all parts, assess the quality and color, and if it did not meet your expectations, you can return it in accordance with our company's return policy.

Rated 5 out of 5 stars

Great

Great, fast.

February 19, 2026
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Reply from Namjestaj.hr

Dear Janko,
thank You for review.
It is important to us to know that our services meet Your expectations. We look forward to working with You again!

Rated 5 out of 5 stars

Arrived on time as promissed

Arrived on time as promissed.
It’s good quality furniture and very comfortable.

February 17, 2026
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Reply from Namjestaj.hr

Dear Maria,
thank You for review and sharing Your experience.
We are looking forward to Your future order!

Rated 5 out of 5 stars

I recently purchased several pieces of…

I recently purchased several pieces of furniture from namjestaj.hr and I couldn’t be happier with the entire experience. Everything was delivered correctly and on time, and each product looked exactly as shown in the photos — no surprises, just great quality.

The customer support team was fast, professional, and very helpful throughout the process. Communication was clear and efficient, which made the whole purchase feel smooth and stress-free.

The quality of the furniture exceeded my expectations, especially considering the price. I’m truly impressed and would absolutely recommend namjestaj.hr to anyone looking for reliable service and beautiful, well-made furniture. I will definitely shop here again!

February 13, 2026
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Reply from Namjestaj.hr

Poštovana Gordana,

zahvaljujemo na Vašoj recenziji.
Jako nam je drago što ste zadovoljni našom uslugom i namještajem.
Vaše povratne informacije uvelike nam pomažu u poslovanju. Veselimo se našim budućim suradnjama!

Rated 2 out of 5 stars

Not supportive enough

Not supportive, to help find a proper solution with regards to an order of a bed with missing legs

February 13, 2026
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Reply from Namjestaj.hr

Poštovani Kristijane,

zahvaljujemo Vam na recenziji. Žao nam je ukoliko imate neugodno iskustvo. Naime, uz naručeni model kreveta dolazi jedna nožica koja je zaprimljena te nemamo mogućnost naručivanja drugih vrsta nožica.

Svakako kontinuirano radimo na poboljšanju usluge i kvalitete proizvoda stoga ćemo svakako Vašu povratnu informaciju uzeti u obzir.

Rated 1 out of 5 stars

The item I ordered was delivered with…

The item I ordered was delivered with visible, significant damage. It was clear that the item is used, probably return from previous customer.
I communicated the issue to customer support and received a bunch of false, misleading information. First they tried to put the blame on the previous customer (confirming it was used item) but later tried to blame the supplier saying it was sent that way from supplier to them (therefore they do not feel responsible).
They didn't want to accept my request to send me unused item or return the money, but offered replacement parts (waiting for those 15-20 days) or 100 euros discount if I keep damaged item. Only after I filled a report to a regulator they accepted to pick up the item and return me the full amount. Still waiting for my refund.
Indeed a bad experiense as they obviously sell damaged items without checking what they send to customers.

February 13, 2026
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Reply from Namjestaj.hr

Poštovana Marina,

iznimno nam je žao radi nastalih neugodnosti. Nije nam bila namjera razočarati Vas niti dovesti u probleme. Sukladno dogovoru, danas je izvršen povrat proizvoda, a povrat sredstava se vrši kroz 1-2 radna dana nakon povrata proizvoda.

Kontinurano radimo na poboljšanju usluge te ćemo svakako ovu situaciju uzeti u obzir kako bismo u budućnosti prevenirali ovakve situacije. Nadamo se da ćete nam dati priliku da vratimo Vaše povjerenje.

Rated 5 out of 5 stars
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Drago,

hvala Vam na pozitivnoj ocjeni. Zaista nam je drago da ste imali pozitivno iskustvo te se radujemo budućoj suradnji.

Rated 5 out of 5 stars

Quick buy

Quick buy, support contacted me about the delivery, I picked my own day of delivery.

February 5, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your positive rating! It is important for us to know that our services meet your expectations. We look forward to working with you again!
We are at your disposal for any questions

Rated 5 out of 5 stars

ordering online is simple and easy

ordering online is simple and easy. delivery was on time, and the courier was very helpful.
furniture is good quality and easy to assemble.

February 9, 2026
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Reply from Namjestaj.hr

Dear,
we are very happy that you liked our service! Thank you for your trust and the time you have dedicated to writing a review.
We are at your disposal for any questions and information

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