Nana Print Ltd Reviews 141

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and knowledgeable staff who are always happy to help. Many people appreciate the high quality of the products, which are often described as beautiful, well-made, and exactly what they wanted, with options for personalized and meaningful gifts. The ordering process is generally easy, and the delivery service is frequently commended for being fast, prompt, and efficient, with items arriving quickly and well-packaged. However, some reviewers experienced issues with product quality, specifically noting that a print did not adhere correctly, leading to disappointment.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Quality

Customers consistently note positive experiences with quality, often stating that items are exactly what they... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and promptness.... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and indicating they... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic service yet again today. Used Nana's Personalised Gifts many times, starting with some of our wedding day favors which were absolutely amazing! Always friendly and happy to help... See more

Rated 5 out of 5 stars

Really lovely personalised christmas love heart decoration. Ordered online and picked up from there shop within 2 days.very helpfull staff would definitely recommend this shop to anybody nothing is to... See more

Rated 5 out of 5 stars

Saw the item on Facebook, called Nanas print told them what I required paid for my plaque and received within 7 days. My plaque was expertly crafted to my needs and I would recommend Nana's print to F... See more

Rated 5 out of 5 stars

Wanted something different for gifts and the items I ordered from yourselves was perfect, and only took a couple of days to receive. Which now days is very good service. I would order again if I'm lo... See more


Company details

  1. Gift Shop

Written by the company

We make personalised gifts unique to each individual. We are large enough to cope but small enough to care. We pride ourselves in offering a first class customer service and products that will last.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely shop to visit

Lovely shop to visit, lots of gift ideas at very reasonable prices. Service is fantastic, nothing too much trouble always welcoming when you go in. Definitely recommend. X

October 19, 2024
Unprompted review
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Rated 5 out of 5 stars

My order was absolutely great

My order was absolutely great. Steve was so patient when I messed up my order twice, but it was still exactly as I wanted it be. Wouldn't hesitate to order again. Thanks Steve

October 3, 2024
Rated 5 out of 5 stars

The Nana Experience

I've ordered a few items from here and never been disappointed. I've ordered online and in store. So a run down of both.

Website: Very user friendly, a whole selection of choices which have been categorised into gift ideas that I'd never have thought of. Easy check out. Email to say items were ready.

In Store: Very clean shop, customer service is lovely. They've got a range of items out so you can see the quality of what you're getting, and be inspired by some of their designs. Very helpful and patient for people struggling to make up their mind. You get a text and email when ready to collect.

All in all, I love this business. They're an amazing addition to a small town.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic school board

I ordered a school board from nana print and I couldn’t be more happier, arrived quickly via post and was very well packaged. The quality was brilliant, I will definitely be using them again.

August 24, 2024
Rated 5 out of 5 stars

Full of good ideas

I was looking for a remembrance candle for a friend I knew what I wanted but just couldn’t quite find it with Steve’s suggestion to visit the kiosk and Janet’s help I managed to find what I was looking for. I purchased a wooden tea light holder and Steve went above and beyond and engraved it for me on the same day so I could gift it to my friend straight away. This is not my first visit to Nana’s and it definitely will not be my last there really is something for everyone and every occasion. Thank you Janet & Steve for all your help today it was greatly appreciated and my friend loved her gift too xx

August 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Brilliant

I bought a personalised cheese board as a wedding gift I was very pleased with it and so were the happy couple it was very quick and fantastic customer service I will definitely be back and highly recommend.

July 25, 2024
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Rated 5 out of 5 stars

A lovely way to remember a furry family member!

Very sadly we needed to order a couple of remembrance plaques after losing two of our beloved rats in quick succession. There was an error on the first plaque we received but once I had contacted Nana Print about it they corrected it straightaway and rushed out a replacement for us. Steve also contacted me when I placed the second order we needed to check the wording so that it was identical to our first order which I was so pleased about, otherwise our second boy wouldn't have had any kisses on his plaque! The plaques are a lovely way to remember a much loved furry family member and we will be using them again in the future.

June 24, 2024
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Rated 5 out of 5 stars

Great Range and Quality.

Nana Print have a great range of items that can be personalised.
My order was completed quickly and I am really happy with the quality.
I will definitely be ordering from here again!

June 21, 2024

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