Nanny Smart Agency Reviews 

39
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Sharan has been my go-to person over the years! For my nanny search this time, she quickly understood our family’s requirements and presented a select set of good quality candidates. Within a few w... See more

Company replied

Rated 5 out of 5 stars

Sharan contacted immediately after I applied for the job advert. She was professional and also friendly, she made me for feel comfortable and that made me feel confident when speaking to her. Shar... See more

Company replied

Rated 5 out of 5 stars

Sharan Gill came highly recommended and she and Nanny Smart certainly did not disappoint when we were looking to replace our live-in nanny during the summer holidays. She quickly presented us with... See more

Company replied

Rated 5 out of 5 stars

Nanny Smart came to my rescue! I tried a range of sources to recruit a part time nanny, including direct routes and other agencies, but only Nanny Smart managed to find us a good quality candidate tha... See more

Company details

  1. Recruitment Service
  2. Employment Consultant

Written by the company

Are you seeking to hire a qualified, experienced Nanny, Governess., Housekeepers & PA/House Managers to ensure your household runs with efficiency & excellence? Nanny Smart sources the finest, experienced talent in the UK & International. A seamless, discreet, and fully supported service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.7

All reviews

(39)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Nannysmart – Professional, Discerning and Efficient.

Sharan has been my go-to person over the years!
For my nanny search this time, she quickly understood our family’s requirements and presented a select set of good quality candidates. Within a few weeks, we had met and found our wonderful nanny. Sharan is calm, easily accessible, has a wealth of experience and makes the process as smooth as possible all the way to the contract. She is supportive even beyond the placement should such a situation arise. I would not hesitate to recommend Sharan and Nanny Smart to anybody.

November 15, 2025
Unprompted review
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Reply from Nanny Smart Agency

Thank you so much for such a heartfelt review. I truly appreciate you taking the time to share your experience especially knowing how busy your schedule is. It’s been a joy to support your family over the years and to watch your children grow and thrive as their needs evolve. Each new stage brings something different and I’m grateful you continue to trust me to help you find just the right person to support them along the way. Look forward to providing on going support. Sharan

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Rated 5 out of 5 stars

Sharan contacted immediately after I…

Sharan contacted immediately after I applied for the job advert. She was professional and also friendly, she made me for feel comfortable and that made me feel confident when speaking to her.
Sharan also gave me constructive feedback how to improve my CV.
I would recommend Nanny smart agency to any friends I know in the future looking for childcare jobs.
I would definitely use Nanny Smart Agency for future jobs.

October 31, 2025
Unprompted review
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Reply from Nanny Smart Agency

Thank you so much for your kind review. Delighted you had such a positive experience. I take great pride in selecting only the highest-quality childcare professionals and I’m confident this will be a successful placement. We look forward to providing ongoing support.

Rated 5 out of 5 stars

Highly recommended!

Sharan Gill came highly recommended and she and Nanny Smart certainly did not disappoint when we were looking to replace our live-in nanny during the summer holidays. She quickly presented us with a variety of quality candidates and in just a few weeks we had met several and really clicked with one nanny that we are delighted to say was pleased to accept the offered role.
We were impressed with Nanny Smart from start to finish in terms of professionalism and response times. We felt we were in very safe hands during a time which can be rather stressful.
We're very grateful to the agency and would not hesitate to recommend Sharan and Nanny Smart to anybody.
Sam and Claire Outram

July 1, 2025
Unprompted review
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Reply from Nanny Smart Agency

Thank you so much, Sam and Claire, for your kind words and thoughtful review. It was a pleasure supporting you during your search, and so pleased to hear you felt in safe hands throughout the process. We’re delighted you found a nanny who’s the perfect fit for your family and truly appreciate your recommendation. Wishing you all the best in this next chapter!
Warm regards,
Sharan & the Nanny Smart team

Rated 5 out of 5 stars

Amazing support

My experience became great because I had all necessary support to find a new work position this year. It was amazing all approaches I received from Sharon. She is always honest and gave me the opportunity to be myself. Really trustable agency. I had a 5 stars experience.

February 24, 2025
Unprompted review
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Reply from Nanny Smart Agency

Thank you for your fantastic 5-star review! Your feedback means a lot. Pleasure working/representing you and pleased you had a great experience. Wishing you all the best.

Rated 5 out of 5 stars

After school nanny …

Thank you for finding me an after school nanny role with a Greek girl , perfect fit

November 24, 2023
Unprompted review
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Reply from Nanny Smart Agency

Thank you! Your feedback means a lot and pleased to have assisted you with finding your ideal role. All the best.

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Rated 5 out of 5 stars

Amazing Agency!

I am a nanny that came across this agency as I was made redundant September 2023 and wanted to work in London full- time to broaden my career as I am originally from Wiltshire. Sharan has been amazing with helping me to get into my new position which I am loving! She is very friendly, welcoming and positive. I would recommend this agency to all the nannies wanting to work in London.

November 13, 2023
Unprompted review
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Reply from Nanny Smart Agency

Thank you Ella. Perfect match for you both. Look forward to supporting your nanny career.

Rated 5 out of 5 stars

Sharan found us the perfect nanny for…

Sharan found us the perfect nanny for our family. She was extremely professional throughout, taking onboard our requirements, guiding us through the process and ensuring communication was clear on both sides. Her services are worth every Penny and would highly recommend her!

November 11, 2023
Unprompted review
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Reply from Nanny Smart Agency

Thank you very much for your review. It was a pleasure and M also is so pleased to be working with your family. Look forward to providing ongoing support.

Rated 5 out of 5 stars

Saharan was very nice and helpful find…

Sharan was very nice and helpful find a great family to work for , I can highly recommend the agency services. She was always in contact making sure everything is fine and be there to help with anything.

June 15, 2023
Unprompted review
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Reply from Nanny Smart Agency

Thank you for your review. Appreciate your time. The family are so happy with your services and dedication. It was a pleasure representing you. Look forward to providing ongoing support.

Rated 1 out of 5 stars

Awful experience

I had a very bad experience with this agency. Actually, the first bad experience with agencies in London after working as a professional nanny the last 10 years.
The lady I was talking to (I didn't remember her name but I am assuming it was Sharan?) implied that I wasn't professional, committed and full on nanny as three years ago I set up my own bilingual nanny agency as a side hustle along with my nanny job.
She stalked me on social media and she found out posts and how active I was. She insisted on me being active so that means I still work for my agency. I don't due to lack of time at this time but even if I did I couldn't understand what was the problem and why she couldn't tell that to a potential family.
Also, she accused me of attending the international nanny conference NannyCON as a speaker on a panel. It's true and I am very proud of it but what she didn't understand is that except for nanny agency owner I was there as a NANNY too and I was there to attend the whole conference so professional development.

I am so proud of being a nanny and I am also very proud for all my accomplishments through the years so I don't understand why the things I am proud of would have put a potential family off.

This agency lost a very good nanny on their papers.

I highly do not recommend it as they don't support the nannies.

May 25, 2023
Unprompted review
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Reply from Nanny Smart Agency

Dear Veatrik Poulou. I am sorry Nanny Smart was unable to assist you with employment. Nanny Smart has strict vetting procedures. This includes investigating background and qualifications to ensure the candidate is a good match. As a recruiter for private households, I am sure you can respect this process.

It would have been helpful if you were not so defensive with an aggressive tone. I was unable to get an insight into your background. You applied for a role, 55 - 60 hours per week, sole charge with a new-born. To do my job well, the questions I asked were to understand how you are able to run a recruitment service and work long days. When you said you said you no longer run the agency, I couldn't ignore the fact you are an active member of a Nanny Agency group as (not stalking :-) ) Not sure why anyone accuse you of attending a conference? a good example of you being defensive. Wish you all the best with your job search.

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Rated 5 out of 5 stars

Professional, reliable and caring service

We have now worked with Sharan on two different occasions and both times she has come up trumps! She has such a professional and calm manner, and it's very reassuring as a parent to be able to discuss your needs and any questions with Sharan who can always be relied upon to give an honest and practical point of view, based on her years of experience. On both occasions we've worked with her we've had strong candidates to choose from and ultimately have found wonderful nannies for our children. She's great on the follow up too, checking in to see all is well. We really appreciate the care Sharan's put in to finding the very best nannies for us and would strongly recommend.

April 3, 2023
Unprompted review
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Reply from Nanny Smart Agency

Thank you for your kind words. A pleasure to assist a professional-friendly family. Look forward to providing ongoing support.

Rated 5 out of 5 stars

Nanny Smart came to my rescue!

Nanny Smart came to my rescue! I tried a range of sources to recruit a part time nanny, including direct routes and other agencies, but only Nanny Smart managed to find us a good quality candidate that fitted our needs. Sharan was communicative, friendly, helpful, thorough and really understood our needs and wishes, as well as supporting us with things like the employment contract. She is a hero! I would highly recommend Nanny Smart to anyone looking for help sourcing childcare. Proceed with total confidence!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

My experience was brilliant

My experience was brilliant, nanny smart helped me with my profile, was great giving me advice and tips and listened to what I wanted in a nannying role and found the best position for me. I would 100% recommend!

November 6, 2022
Unprompted review
Rated 5 out of 5 stars

The agency helped me to find a great…

The agency helped me to find a great family!They support me during the interview and after that!
The family which I am working at moment is a perfect match!
I am working with the family since March 2022, both are very happy!!!

Thank you 😊

August 17, 2022
Unprompted review
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Reply from Nanny Smart Agency

Thank you Luci for your review.

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Rated 1 out of 5 stars

Awful experience with Sharan Gill

I owe this review from several years back when I was at stage of requalifications after many years spent as professional nanny and governess. I was happy to do one last childcare work when I met Sharan Gill. She seemed to be pleasant at first but eventually turned out to be rather undiplomatic because I had some better and more immediate offers elsewhere.

Of course I didn't reveal it to her but made her wait a little in case things didn't quite work out in terms of having a fair contract as some families are not exactly straightforward when making offers even through agency.

Sharan Gill had absolutely no grace and showed her true colours because she assumed I was coming back to her as my last resort of hope. I was actually very pleased I did not use her services, eventually. I have my publishing company now and I am so relieved I don't have to face and deal with people like Sharan Gill anymore. Avoid the same disappointment and look elsewhere. Profit does not come before people.

April 29, 2022
Unprompted review
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Reply from Nanny Smart Agency

Thank you for making time at 5am and after several years to leave a review for a service you didn’t use. Not sure who you are but wish you all the best with your new publishing company.

Rated 5 out of 5 stars

I had a great experience...

I really had a great experience with nanny Smart. Sharan found me an amazing family that I get a long with pretty well and also when I had spare time on thursdays and fridays, she found me a part time job nearby.
Thank you so much for everything!!

Alex

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

highly recommend

We needed a new nanny on relatively short notice and Sharan not only delivered on this, but found us the most truly exceptional candidate.

Highly recommend; efficient, takes responsibility for running checks and compiling letters of recommendation and evidently has highly talented candidates on her books.

Thank you Sharan!

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great match for both nanny and family

Sharan at Nanny Smart has been great at finding a perfectly matched job for me. I am an experienced and well travelled nanny having communicated with many agencies. Sharan has been efficient, professional and supportive at every step. I definitely felt like she cared about finding the right match for both the family and the nanny.

November 29, 2021
Unprompted review
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Reply from Nanny Smart Agency

Thank you Nina. Pleasure working with you & look forward to providing you ongoing support.

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Rated 5 out of 5 stars

Great agency

Sharan has been patient, understanding and extremely professional. I have had a lovely experience with nanny smart and wouldn’t hesitate to use them again in the future!

November 22, 2021
Unprompted review
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Reply from Nanny Smart Agency

Thank you Stephanie.

Rated 5 out of 5 stars

Great service and candidates :)

Sharan was great at helping us through the process from start to finish, and even checking in at various points when we made the hiring decision. We were really happy with the level of candidates offered at interview stage, and we are over the moon with our nanny. Thank you Sharan and Nanny Smart.

November 18, 2021
Unprompted review
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Reply from Nanny Smart Agency

Thank you. Pleasure assisting you & look forward to providing ongoing support.

Rated 5 out of 5 stars

Brilliant!

Sharan was fantastic. I was so overwhelmed in trying to find the right person to care for my one-year-old when I returned to work and in very little time she presented 3 candidates, 2 of whom were exactly what I was looking for. She helped navigate the process in a very professional, kind and assertive manner. I felt supported and in safe hands. I highly recommend Nanny Smart and if I every need to find someone new again, I will surely reach out to Sharan.

November 8, 2021
Unprompted review
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Reply from Nanny Smart Agency

Many thanks Patricia x

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