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Nano Fibre UK Reviews 

1,946
•
TrustScore 5 out of 5

5.0

Telecommunications Contractor
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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled engineers for being extremely polite, professional, and helpful during home installations, ensuring all questions and queries are fully answered. Consumers also appreciate the prompt communication, flexible scheduling options, and the immaculate condition in which work areas are left afterwards. People continually note that the entire setup process is remarkably quick, straightforward, and thoroughly explained from the initial booking to final completion. Many buyers emphasize that switching their broadband providers was entirely stress-free, thanking the dedicated team for delivering reliable services with great care and outstanding efficiency.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that engineers are consistently polite,... See more

Service

Clients share positive opinions on service, consistently highlighting fast, efficient, and hassle-free... See more

User experience

Users describe positive interactions with user_experience, highlighting smooth and efficient installation... See more

Customer service

People report positive experiences with customer service, highlighting professional, friendly, and efficient... See more

Response time

Consumers find response time to be positive, consistently reporting polite, helpful, and very fast service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had Nano Fibre do a Youfibre install for us. Great experience, tidy job inside and out, friendly and accommodating engineer, we requested no boxes on the outside so we could externally insula... See more

Rated 5 out of 5 stars

The engineer Kyle Johnson came on time. He was very polite and professional. Listen to my concerns about rooting the fibre cable to my property. He insure the installation was neat and conceal from t... See more

Rated 5 out of 5 stars

The two lads who came were really polite and respectful and it was late but they made sure everything was set up before leaving. Stevie G was very friendly and helpful answering all our queries and th... See more

Rated 5 out of 5 stars

Tom R was amazing. He installed our fibre yesterday, knew what he was doing and got everything set up and running in not time. When through a fault of ours the cable got damaged, he took his time to... See more

Company details

  1. Telecommunications Contractor

Written by the company

At Nano Fibre UK, we are passionate about connecting lives and empowering communities through exceptional fibre installations. Our journey began with a vision to bridge the digital divide and revolutionize the way individuals and families experience the internet at home. With a focus on home installations, we take immense pride in bringing high-speed, reliable internet access to homes across the country. Each installation represents more than just a connection; it's about creating a seamless digital experience for our customers, enabling online learning, immersive entertainment, and staying connected with loved ones near and far. Our dedicated team is the heart of our success, combining technical expertise, professionalism, and a customer-centric approach to ensure every installation is flawless. We welcome change and continuously adapt to stay at the forefront of the fibre installation industry, delivering cutting-edge solutions that transform lives. Through innovation, adaptability, and a commitment to excellence, we've successfully completed thousands of home installations. We are grateful for the trust our customers have placed in us, and we're determined to continue expanding our reach and empowering more homes in the digital age. Join us on our mission to connect and empower. Together, let's build a world where possibilities know no bounds and where connectivity enriches lives every step of the way.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,946)

527 reviews in the last 12 months

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Rated 5 out of 5 stars

Farai the broadband engineer who came…

Farai the broadband engineer who came for my installation was fantastic! Farai was professional and friendly, and explained everything clearly before starting. The installation was completed quickly and efficiently, with no mess left behind. I’m very happy with my new connection and the excellent service I received. Highly recommend!

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Farai - YouFibre Instillation

Farai was very polite, knowledgeable and professional when completing the installation of our new YouFibre Wifi. I would highly recommend Farai, he was also very considerate of our home by placing shoe covers on his shoes before entering, and was very respectful of informing me before he made any loud noises. Farai was very confident in his role, including climbing the telegraph pole with ease and drilling through the wall perfectly with no mess. I have no complaints and wish him the very best with his future installations. Thank you Farai :)

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

The engineer Kyle Johnson came on time

The engineer Kyle Johnson came on time. He was very polite and professional. Listen to my concerns about rooting the fibre cable to my property. He insure the installation was neat and conceal from the front door to the original place were we kept the Sky router under the stairs. Kyle further check the internet service was at full connection speed and clean any debris before he left.
I am extremely happy and satisfied with the service I recieved and will highly reccommend Youfibre to family and friends.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Kyle Johnson (engineer) Arrived early and was ready to start working straight away!
Very polite, informative and approachable.
Work is very neat. Couldn't be happier with the service received today.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Super set up.

Our engineer (Kyle Johnson) came to set us up following a house move, install was excellent, quick and fully explained throughout. Very happy customer

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Farai = Brilliant

Just a quick note to thank Farai for his courteous and professional installation of my broadband/landline.

Please accept my apologies for the very late review. I have been unwell.

December 22, 2025
Unprompted review

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