Naomispaformen Reviews 

19
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.1

Poor

TrustScore 2 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(19)

13 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Where do I even begin

Where do I even begin? I booked a couples massage with my partner for a special occasion, and it turned out to be a complete disaster. First, they double booked us, so we had to wait 25 minutes past our appointment time in a cramped, uncomfortable waiting area. When we finally got in, the two therapists clearly didn't communicate with each other, one was using way too much pressure while the other barely touched my partner. The rooms were separated by a thin curtain with zero privacy, and we could hear everything happening in the hallway. Halfway through, someone from the front desk barged in without knocking to ask about payment, completely destroying any relaxation we had managed to achieve. When we left, we both felt worse than when we arrived, tense, annoyed, and cheated out of good money. This place has no sense of hospitality, professionalism, or basic customer service. Absolutely not recommended under any circumstances.

July 24, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I don't understand the positive reviews…

I don't understand the positive reviews for this place. Maybe I caught them on a bad day, but my experience was horrible. The therapist talked on the phone for five minutes during my session, the room wasn't properly heated, and the massage itself was so light that I felt like I was just being patted down. I asked for firmer pressure and she sighed like I was inconveniencing her. The whole experience felt lazy and uncaring. For the price they charge, I expected actual professionals, not someone who clearly doesn't want to be there.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional staff

Unprofessional staff, dirty towels, and a complete waste of money. I've had better massages at the mall. Avoid this place.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

The prices here are outrageous for what.

The prices here are outrageous for what you get. I paid premium rates expecting a premium experience, but this place feels like a budget operation with luxury pricing. The massage table was uncomfortable, the oils used were cheap and gave me a rash, and the therapist seemed annoyed the entire time. The whole vibe was unprofessional and I felt like I was being rushed out the door the moment my time was up. Not relaxing, not worth it, and I won't be returning.

August 25, 2026
Unprompted review
Rated 2 out of 5 stars

Overpriced

Overpriced, dirty, and completely unprofessional. The towels were stained, the room smelled weird, and my therapist was rough and never asked if I was okay. Left sore and angry. Go elsewhere.

August 18, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Complete waste of money.

Complete waste of money. The lobby was cluttered and smelly, the massage was painful, and the staff was rude when I tried to complain. There are so many better options in the area. Do not go here.

August 3, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Rude staff and a massage that lasted.

Rude staff and a massage that lasted half the time I paid for. Room was grubby with stained sheets and a creaky table. Girl kept sighing and rushing through everything. Reception couldn't have been less welcoming if they tried. 1.4 million for this is an absolute joke. Find somewhere else.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Really disappointed

Really disappointed. Rushed, overpriced, and not clean. Girl checked her phone twice during my session. Room was dusty and towels were damp. Out in 50 minutes when I paid for 90. Front desk guy rude. Won't recommend.

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

Came in with decent expectations based…

Came in with decent expectations based on what I read but left regretting it. Run down facilities, overpriced services, and a massage that felt rushed and half hearted. She barely worked on my problem areas before hurrying to finish early. Room felt unclean and the whole vibe was just off. Reception had no hospitality skills at all. Plenty of better options in the area.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Honestly one of the more disappointing…

Honestly one of the more disappointing spa experiences I've had in Vietnam. Place looks nothing like the photos online, it's tired and not well maintained. Towels had an odd stale smell, floors felt unclean, and the atmosphere was just uncomfortable. Therapist rushed through everything so fast. Front desk seemed bothered by my presence. Would not return.

August 10, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Had a pretty poor experience here.

Had a pretty poor experience here. They guy at reception acted like i was annoying him just by showing up. Room was not properly cleaned, dusty surfaces and sheets that looked old . message felt rushed and impersonal, like she was counting down until it ended kept speeding up and checking her phone. Not worth premium pricing..

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

This place did not meet expectations at…

This place did not meet expectations at all. Dirty towels, worn out furniture, floors that felt gritty. Therapist rushed so fast I barely felt any real massage work. She was clearly watching the clock. Paid premium prices for what felt like a quick rub. Staff dismissive too. Would not suggest.

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

Complete waste of time and money

Complete waste of time and money. Room was dusty, table was creaky. Girl rushed through everything and kept looking at her phone. Out in 40 minutes when I paid for 75. Staff were cold. Avoid.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Overpriced for what you actually get

Overpriced for what you actually get. Paid a lot for a rushed massage in a room that wasn't properly clean. Girl hurried through everything, checked her phone, and I was out way early. Left feeling more tense than when I walked in.

August 4, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

Absolutely terrible experience.

Absolutely terrible experience. The place looks nothing like the photos, dirty, messy, and unwelcoming. Staff was rude and the massage was painful, not therapeutic. Would give zero stars if I could. Never coming back.

August 21, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look