Naplesboutique Reviews 

192
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and quick, appreciating clear communication and swift shipping updates. Reviewers noted the website was generally easy to navigate, with some finding the sizing guide helpful, and often expressed excitement for purchases, describing dresses as beautiful and well-made. However, some customers reported significant issues, especially with the return policy, which many found misleading and difficult, often requiring shipping to China at their own expense. Reviewers frequently noted that products received did not match website descriptions or images, citing low quality materials, poor fit, and a cheaper appearance, with some feeling product origins were misrepresented.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant disappointment. Reviewers... See more

Website

Users describe ambiguous interactions with the website, with many reviewers expressing dissatisfaction due to... See more

Quality

Customers had ambiguous experiences with quality, with many expressing significant disappointment. Reviewers... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process simple, quick, and... See more

Return policy

Customers consistently note negative experiences with the return policy, often finding it misleading and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to place the order, the reviews were great about the quality of the clothing.

Rated 5 out of 5 stars

The communication is spectacular! From the moment that you order until arrival. You are provided with details about the order. When I decided to place the order I was thrilled to see that they had low... See more

Rated 5 out of 5 stars

Everything was really easy about the website. Easy to find what it was I was looking for and seamless checkout. The dresses are beautiful and I can’t wait to wear them. I also ordered a very chic jump... See more

Rated 5 out of 5 stars

I am 72 was looking for an elegant simple quality dress for a family beach portrait and this is it! The price was great and the ordering process was sooo easy. Can hardly wait for it to arrive! Thank... See more


Company details


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3.6

Average

TrustScore 3.5 out of 5

192 reviews

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No history of asking for reviews

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3.6

All reviews

(192)

192 reviews in the last 12 months

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Rated 5 out of 5 stars

I havent even recieved my dress yet but…

I havent even recieved my dress yet but i cannot tell you how excited I am to get it! Its a beautiful dress and exactly what I was looking for! After trying on so many other options from other websites i was so upset until i came across this store!

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

1 star is too high

1 star is too high! Do not buy anything from this place. Terrible quality, slow shipping and offers 20% refund on returned item. RUN THE OTHER WAY!

May 28, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM

I ordered a dress from this company after seeing photos on the website that made the item appear high quality. Unfortunately, when the dress arrived, the quality was extremely poor and it looked nothing like the product pictured online.

I felt comfortable making the purchase because the website clearly advertised a “30-day money-back guarantee” for returns. However, when I contacted customer service to initiate a return, they repeatedly avoided honoring their own stated policy. Instead of processing the return, they continued offering alternatives such as partial refunds, store credit, or keeping a percentage of my payment, anything except providing the full refund that was promised on their website.

Because they refused to honor their return policy, I ultimately had to dispute the charge through my credit card company. Overall, this was a very frustrating experience, and I would not do business with this company again.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Upgrade loading…

I have been wanting to upgrade my closet to be more elegant and feminine. I came across your dresses in a TikTok ad and fell in love with so many of them! I can’t wait until my order arrives! I would also love to work with you for any future collaborations if interested!

May 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible experince

Horrible experince, it is a scam definitely not a business in Naples Florida. Do yourself a favor do not buy from this website. The pictures look so different than the actual items… they do not refund…

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM. Complete scam.

They advertise as though they are based in Florida. All shipments are from China which is not disclosed on their website. I brought 2 jumpsuits, same sizes, and they have almost 9 inches difference in inseam. I also went through the return process where they yanked me around offering 120% store credit, 10% refund and 50% off another item, and finally gave me the shipping instructions to China which would cost $30. There is no way to verify the reviews on their website or to leave a review. Also, the jumpsuit I did keep I found on Amazon a week later for HALF the price. It’s basic cotton and they’re charging $60 as a “discount” when it’s $30 on Amazon. I’ll be reporting them to the FTC and FL attorney general for false advertising.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was really easy about the…

Everything was really easy about the website. Easy to find what it was I was looking for and seamless checkout. The dresses are beautiful and I can’t wait to wear them. I also ordered a very chic jumpsuit that I’m excited about. Super cute boutique!

May 27, 2026
Unprompted review
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