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Company details
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NapoleonCat is a leading social media management and customer service platform designed to help businesses, agencies, and e-commerce brands streamline communication, protect their reputation, and grow online. Trusted by companies in over 60 countries, NapoleonCat combines all the essential tools your team needs to succeed in today’s fast-paced digital world. With our all-in-one Social Inbox, you can manage comments, direct messages, and reviews from Facebook, Instagram, Instagram Ads, TikTok, TikTok Ads, LinkedIn, YouTube, Google Reviews, and Messenger in one place. This ensures no customer message ever goes unanswered. Our built-in AI Assistant and Auto-moderation protect your brand 24/7 by filtering spam, trolls, and harmful content, including ad comments. NapoleonCat also tags sentiment and provides smart replies, helping teams respond faster, improve engagement, and increase conversions. Beyond customer care, NapoleonCat helps you plan, publish, and analyze your content across multiple platforms. With team collaboration tools, approval workflows, and advanced reporting, you can optimize campaigns, monitor competitors, and prove ROI with executive-ready data. We support companies of all sizes, from agencies managing multiple clients to global enterprises with thousands of locations, with enterprise-level security and scalability. At NapoleonCat, our mission is simple: help you deliver better customer experiences, save time with automation, and turn every social media interaction into a business opportunity.
Contact info
Warsaw, Poland
- hello@napoleoncat.com
- napoleoncat.com
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