Nappedetable Reviews 16,488

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

D’excellents sets de table! J’ai commandé 4 sets de table transparents qui sont parfaits. Épais et qui se plaquent bien sur la table, faciles à entretenir. Très satisfaite.

Rated 3 out of 5 stars

Product delivered very quickly, quality is good. simply the photo on the website were a bit misleading (beautified) compared to the reality. As in the the material is very opaque and it's nearly impos... See more

Rated 4 out of 5 stars

I found the Nappe very good..But i have been wondering how to clean it. Despite my wiping with a soft cloth / sponge in washing liquid soap..There appears marks from glass etc..Also there are a couple... See more

Rated 5 out of 5 stars

My feedback about this website is very positive. I didn't get the email related to the track and trace, and phone the company instead. I did not wait long to get someone answering me, re-insuring me... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

The mat is OK and does the job well - perhaps a bit too shiny!

The mat is OK, although it's not yet lying flat. But the UPS delivery was terrible - after proposing date/time which I couldn't do, and then changing it on-line to which they agreed, and then didn't meet that new date/time and again without consultation or options selected another date/time which managed to meet by re-arranging something else. Don't use them again!

March 2, 2025
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Reply from Nappedetable

Dear,

I'm sorry you experienced these inconveniences.

If there are any problems, including with the carrier, you are always welcome to contact us.
We always try to get the package to the customer as soon as possible.

If the tablecloth does not look nice on your table, please do not hesitate to send photos to our customer service department.
In case of such complaints, we always want to look for a solution.
So please feel free to send an e-mail to info@nappedetable.fr

Kind regards,
Sarah
NappeDeTable

Rated 3 out of 5 stars

It would have been helpful to know that…

It would have been helpful to know that the cloth should overhang the edges of the table by about 20 cm. We did not know this, and only allowed an overhang of about 8cm. Thus, the cloth sticks out horizontally at the edges. You need to put this advice in your product description

February 4, 2025
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Reply from Nappedetable

Good afternoon,

I am sorry to read that you are not satisfied with your order.

The tablecloth you bought does not need to be ordered with overhang. You must order these thicknesses by exact size of the table surface. You can read this in the product description and is also visible in the product photos.

Barring my mistake, I cannot find a case on this. When there are complaints, we always try to find a solution.
May I ask you to contact our customer service with some pictures for clarification? Then we can correctly help you further.
info@nappedetable.fr

Thanks in advance!

Kind regards,
Sarah
NappeDeTable

Rated 1 out of 5 stars

Finition pas au top

Finition pas au top

January 19, 2025
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Reply from Nappedetable

Bonjour,

Nous sommes désolés de lire que vous n'êtes pas satisfait des housses de table livrées.

Sauf erreur de ma part, je n'ai pas trouvé de dossier à ce sujet. Lorsqu'il y a des réclamations, nous essayons toujours de trouver une solution.
Puis-je vous demander de contacter notre service clientèle en joignant des photos pour plus de clarté ? Nous pourrons alors vous aider correctement.

info@nappedetable.fr

Merci d'avance !

Bien a vous,
Sarah,
NappeDeTable

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