Nappy Box Co Reviews 

367
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve made a couple of purchases from nappy box now and each time my order has arrived in a timely manner. I love the designs and the quality of the nappies. I like how even when the insert/liner is s... See more

Rated 5 out of 5 stars

I really wanted the Alvababy MCN’s , but being an American brand I struggled to find a supplier in Aus with a big range of designs. Nappy Box Co has a huge range, as well we great customer service & w... See more

Rated 5 out of 5 stars

I recently purchased the Play School Nappy Bag & Change Mat. I'm extremely happy with the quality & soft texture of the fabric. My daughter has Cerebral Palsy & we intend to use the change mat as a kn... See more

Rated 5 out of 5 stars

Absolutely love the care bear smocks, have saved us so much hassle changing our daughter after every solid feed. She also loves her colorful they are. Perfect product if you aren't into cleaning sta... See more

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4.7

Excellent

TrustScore 4.5 out of 5

367 reviews

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4.7

All reviews

(367)

1 review in the last 12 months

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Rated 1 out of 5 stars

Scam!

Scam! Purchased over $100 worth of nappies, took a week to arrive despite going from Sydney to Sydney. I then returned the unopened package for a refund per their policy and weeks have gone by with zero refund or response from seller. They've basically stolen from me at this point. AVOID THIS DODGY BUSINESS!!

September 17, 2023
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Rated 5 out of 5 stars

Would recommend

I've ordered from the Nappy Box Co. Multiple times and have never been disappointed. The product is good. The time from order to dispatch has always been good.

August 6, 2023
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Rated 5 out of 5 stars

I love this

I love this. It’s a gift for my sister who lives in the outback that doesn’t have a garbage service so she opted for cloth nappies. I love the design and it was delivered in a very fast manner.
Thankyou

July 31, 2023
Rated 5 out of 5 stars

Perfect nappies

Shipped out super fast and nappies are excellent. They are nice and wide with plenty of room for growth. I’ve tried a few other brands of cloth nappies but these are my favourite so far. They fit my three month old so well with no leaks, even when she did a huge poo. The prints are cute and bright. Will define buying more.

July 31, 2023
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Rated 5 out of 5 stars

Amazing quality and price!

The pricing was brilliant and very affordable for the items I received.
I ordered 20 modern cloth nappies and I'm very impressed with the quality.
Ill definitely be returning for more!

July 24, 2023
Rated 5 out of 5 stars

Highly recommend

I’ve made a couple of purchases from nappy box now and each time my order has arrived in a timely manner. I love the designs and the quality of the nappies. I like how even when the insert/liner is soaking wet the surface against Bub feels dry.
I’m not a fan of the micro fleece liners as I don’t find them as absorbent as the micro fibre inserts but overall highly recommend nappybox products

June 29, 2023
Rated 4 out of 5 stars

I like the product.

I like the product.
The only disappointment is that I was meant to receive a mat which was forgotten.

It took three weeks to be delivered in New Zealand.

March 23, 2023
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Reply from Nappy Box Co

Hi Maria,

Thanks for your review.

According to our records, all 7 change mats were shipped. However, please feel free to reach out to me at contact@nappyboxco.com.au to let me know what was missing and we can investigate.

Sorry to hear shipping took so long. Your order was dispatched and with AusPost in less than 24 hours but seems it was then delayed getting onto a flight across to NZ. Unfortunately that is beyond our control but we have provided feedback to AusPost that 3 weeks is not an acceptable timeframe for an Express service.

Cheers
Marge

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Rated 5 out of 5 stars

Highly recommended

Even though I ordered during a sale, my order was still delivered in a timely manner. I was kept up to date with each step of the delivery process and it arrived exactly when I was expecting it. The parcel was neatly packed and there was even a free gift... Bonus! The nappy designs were very detailed and the material was good quality. Very happy with my experience.

June 2, 2023
Rated 4 out of 5 stars

Love your products

Love your products. This is the 2nd time I have purchased from you. Good quality, and great designs.
However, the only downfall I have is that delivery does take longer than expected. It took nearly 2 weeks so I wld just advise other buyers to allow at least this time to recieve your order. Otherwise fantastic website, most of the time they have clearance and bargain nappies, so much cheaper than other websites but still great quality

May 31, 2023
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Rated 5 out of 5 stars

The nappies are fab

The nappies are fab! I got alvababy nappies during the nappy box co sale and they were really good value and good quality too. The delivery was super quick too. I’m super happy with nappy box co and will buy from here again.

April 27, 2023

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