Nassau Candy Reviews 1,676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people praise the exceptional customer service, appreciating the personalized and understanding approach. The overall user experience is often described as smooth and easy, with many consumers noting the efficiency of their interactions. However, some people were dissatisfied with the ordering process, finding it convoluted or difficult to navigate. A few other people also felt that the product selection, especially for specific items, could be challenging to find or combine in a single order.

What people talk about most

Order

Consumers find the ordering process to be ambiguous. While some reviewers praise the ease of ordering online,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many customers praise the wide variety of products, selection of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the easy navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nassau Candy is an amazing and authentic wholesaler that has a variety of products. Our sales rep Lisa F. From the San Francisco branch has been fantastic. Always there to help out and answer question... See more

Company replied

Rated 5 out of 5 stars

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

Company replied

Rated 5 out of 5 stars

Gia was super helpful and expedient in providing nutritional information for two bulk products we stock at our company. It's especially important for our guests with allergens to understand the nutrif... See more

Company replied

Rated 5 out of 5 stars

Outstanding Service from Lisa Fusaro at Nassau Candy! Lisa has been absolutely pivotal in helping me get my order in time for a busy weekend and guiding me toward the best candy selections to m... See more

Company replied


Company details

  1. #1 of 1 best companies in Confectionery Wholesaler
  2. #5 of 8 best companies in Candy Store
  3. #3 of 4 best companies in Confectionery
  4. #8 of 13 best companies in Food Manufacturer
  5. #23 of 43 best companies in Food Products Supplier
  6. #1 of 1 best companies in Wholesale Food Store

About Nassau Candy

Written by the company

Nassau Candy Distributors

Nassau Candy is one of the largest US wholesale manufacturers of specialty and private label confections, supplying many of the national retailers and independent stores across the country. From our Hicksville, New York–based factory, we create millions of pounds of confections every year — including chocolate covered raisins, Jordan almonds, fudge, fruit slices, chocolate pretzels, and hand-dipped cherries. All are certified Triangle K kosher. We also roast our own nuts, allowing us to offer a full line of trail mixes and nuts.

In addition to Nassau Candy-made creations, we import and distribute the most sought-after confectionary, soda, gourmet food, and natural brands, including health, beauty and household care. This vast range of 20,000+ skus puts Nassau Candy in a unique position to fulfill virtually any specialty need.

Popular Categories

Gourmet

Nassau Candy

Written by the company

Over 20,000 Items in Stock
Do you want your customers to have the freshest in gourmet groceries, candy & confections? Open an account today and join the Nassau Candy family!
Wholesale Candy for your Shop
The preferred candy and food choice for retailers, florists, gift shops & more. Historically featuring a 97% fulfillment rate.
Wholesale Grocery Supplier of Snacks and Pantry Staples
From soup to nuts, we have all your dry grocery needs in store and ready to ship. Favorite American brands, gourmet imported brands, can goods, boxed goods and refrigerated

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Gia was super helpful getting my…

Gia was super helpful getting my account up and running. I was thankful for her help.

March 25, 2026
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Reply from Nassau Candy

We're happy to hear that you had a positive account setup experience. We appreciate you letting us know about the helpful assistance you received!

Rated 4 out of 5 stars

ordered online

ordered online
didn't speak to anyone

March 22, 2026
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Reply from Nassau Candy

We appreciate you ordering online. We're happy that the process was satisfactory, even without direct interaction. Thanks!

Rated 5 out of 5 stars

Gia is the best!!!

Gia is the best!!!

We were expecting a delivery and the item we needed urgently was out of stock. She helped connect with the warehouse and look into other options for us. Always the most helpful and can tell really cares about customers and our business.

March 20, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's dedication to assisting customers and finding solutions. Thank you for your valuable feedback and for taking the time to share.

Rated 5 out of 5 stars

Good Supplier

We have been working together for three years; generally speaking, they are excellent and helpful. I recommend working with them.

March 19, 2026
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Reply from Nassau Candy

We appreciate you taking the time to share your experiences working with us these past three years. We're happy to hear that we've been helpful, and we value your recommendation.

Rated 5 out of 5 stars

ease of site

March 19, 2026
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Reply from Nassau Candy

We're glad you found ordering easy. Thank you for your positive feedback; we appreciate it a lot!

Rated 5 out of 5 stars

Gia G

Gia was super helpful and expedient in providing nutritional information for two bulk products we stock at our company. It's especially important for our guests with allergens to understand the nutrifacts for the products we provide for self-service. She went above and beyond my ask by providing the data sheet that includes shelf life as well. Thanks Gia!

March 17, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that the nutritional information provided for your company's bulk products was helpful and timely. We appreciate you bringing to our attention how important it is for your guests with allergies to have access to this information. We're glad we could exceed your expectations by including the data sheet with shelf life details. Thanks for your positive feedback!

Rated 5 out of 5 stars

Anthony was AMAZING!

Anthony was wonderful! He was so great at communicating and helping me with my order. I appreciated how he helped me with my order from the beginning to the end. I was very thankful to have his assistance. His qualities of patience, kindness and helpfulness were appreciated!

March 16, 2026
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience! We appreciate you mentioning the communication and assistance you received. It's great to know that the patience and helpfulness were valuable to you. Thank you for your feedback!

Rated 5 out of 5 stars

I had a great experience working with Betsy. Exceptional Customer Service – Betsy Made It Easy

I had a great experience working with Betsy at Nassau Candy. She was extremely helpful, responsive, and made the onboarding process smooth from start to finish. Communication was clear, and she ensured everything was handled efficiently. It’s always refreshing to work with someone who is both professional and supportive. Looking forward to continuing business with Nassau Candy!

March 17, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that the onboarding process was smooth and efficient. It's great to know the communication was clear and helpful. We appreciate your positive feedback and look forward to continuing business with you!

Rated 5 out of 5 stars

Selection of items available is…

Selection of items available is amazing, and the ease of ordering on-line on your website.

March 16, 2026
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Reply from Nassau Candy

We are happy to hear that you enjoyed the amazing selection and ease of online ordering on our website. Thank you for your positive feedback!

Rated 5 out of 5 stars

Gia!!!

Gia!!!
She did it once again with her great support in dealing with an issue with an order. She was helpful and efficient in getting the job done. Thanks!!

March 13, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that the support you received was helpful and efficient in resolving the order issue. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Jelly Belly

First time I have been on your site and it was very user friendly. I placed my first order and all was very easy.

March 13, 2026
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Reply from Nassau Candy

We're happy to hear that you found our site user-friendly and your first order was easy to place. Thank you for your positive feedback and for trying us out!

Rated 5 out of 5 stars

Lisa is the BEST

Excellent Experience with Lisa at Nassau Candy.
I'm just getting started with applying for Nassau Candy as a whole seller and Lisa was absolutely informative and engaging. She made me feel welcomed to be a part of Nassau Candy and I look forward to working with her and this company moving forward.

Lisa is amazing—her combination of Amazon un-gating issues, industry expertise, and genuine commitment to customer success sets her apart. I highly recommend working with her and Nassau Candy.

March 11, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience. It's great to know that you felt welcomed and informed. We appreciate you taking the time to share your feedback and look forward to a successful partnership with you.

Rated 5 out of 5 stars

Taffy

I called to ask a question and Susan answered with a helpful answer! Very nice!

March 11, 2026
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Reply from Nassau Candy

We're happy to hear that the answer provided was helpful, and we appreciate you letting us know about your positive experience!

Rated 5 out of 5 stars

Helpful customer service reps

Helpful customer service reps, very easy to use website

March 10, 2026
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Reply from Nassau Candy

We're glad you found our website easy to use and our representatives helpful. Thank you for your positive feedback!

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