Great store, but some caveats
This is one of the last true old-school camera shops around. If you love photography, it’s worth a visit just to see rows of gear you won’t find in a big-box store. They carry new models from most major brands (no Lumix), plus a rotating selection of used cameras. Beyond bodies and lenses, they’ve got all the accessories—bags, lights, filters, film processing, straps, batteries—you name it.
The staff know their stuff, no question. The only catch is personality: sometimes you’ll get an amazing, friendly expert who really listens and helps, and other times you’ll get someone who feels checked out or uninterested. When it clicks, it’s fantastic. When it doesn’t, you walk out frustrated.
Prices are fair but not better than what you’ll find online. Their “sales” on top-tier cameras usually match industry discounts—not deep bargains. Returns are tricky: you technically get 30 days, but with a 15% restocking fee. On a $4K camera, that’s hundreds lost. They call it a "satisfaction guarantee," but it's not much of a guarantee if you have to pay hundreds of dollars to return an item.
If you’re unsure about your purchase, you’re safer buying from Amazon or B&H.
Trade-ins can be hit or miss. I’ve had offers that were surprisingly fair, and others that were laughably low. One camera they offered me $800 for sold the next day for $1,400. Another time they lowballed a hot-ticket Fuji X100VI at $800 while keeping a waitlist for the same model.
Store layout could also use work—cameras are in cases that get blocked whenever someone else is being helped, meaning you can stand around 20 minutes just to peek at the gear.
Overall: a treasure for camera lovers, but not without quirks. If you know exactly what you want and don’t mind the return/trade policies, you’ll appreciate it. If you’re price-sensitive or indecisive, you might do better elsewhere.