UK National Lottery Reviews 

Who ever wrote this app needs to learn how to write apps. A 5 year old could do better. It is has so many faults and bugs it's even worse than windows 11 and that I thought wasn't possible.

Absolutely rubbish just about sums up the national lottery app .zero out of ten . Massive room for improvement.

Updated the app and now it keeps giving me a "check your connection" error message and won't let me log in!!!

Been in a family group doing the lottery and won't be doing it any
More the new payouts are disgusting, never one anything but 30 pounds but 10 pounds for 3 numbers is a insult also the reduced prize money is too.

Just rubbish, who ever wrote this app wants sacking

The new lottery is poor. The prizes are terrible. And the numbers can't be random. Please change back to original lotto.

The prize money payouts being substantially reduced means I will be reducing my stakes substantially, winning a pound for 2 numbers and a tenner for 3 is nothing short of insulting, don't think this mob will last long.

I won’t be playing anymore iv played from day 1 I’ll save my money it is disgraceful what they’ve done no incentive now goodbye lotto

Sadly i only noticed when seeing the results
tonight , when the lottery upped the price to 2 pounds
i reduced the amount of tickets i purchased
ive decided i aint buying another ticket
with collect my pound and say good by.
two draws and reduced mini payouts as made it
a waste of time playing good bye to the lottery.
oh would of given no stars if i could.

Absolute ripoff now, im gonna put my £16 a month in my pot , nearly £200 a year and im a winner

This new lottery is a rip off.If you get three numbers now you only get £10 instead of £30 and £1 for 2 numbers.Im not playing this anymore.Its rubbish now

Same as everyone else, its just a waste of time now so will not play anymore

Awful. Been on holiday abroad and came home and paid for two tickets on the Saturday night draw. Email says I’ve won a prize, great. Claim Prize hit the button. The message now says I’m not in the UK, yet I bought the ticket 24 hrs previously with no issue in the UK where I still am. Advice contact ISP and it may take several weeks to resolve, come on that’s just a scam to keep my cash. Dreadful, this is the last draw I will participate in. You’ve had my cash and don’t want to sort the prize. For goodness sake what a disaster.

What can you buy for £1
Not a fredo or lottery ticket
I have played the lottery from the start
Not anymore it's a joke

I like many others have played the lottery since the start, this new format is a total joke and an insult to peoples intelligence, to say they are doing it to give people more chances of winning is a total insult, all they are doing is trying to make more money for themselves, I would rather keep the old format and can honestly say I will not be playing the lottery in this format again.

I woke up this morning to find an email telling me I had won a small prize. I assumed it was a free lucky dip but nope, it was £1 for 2 numbers. After playing the lottery ever since it started, I will not be playing it again, it's now a total RIPOFF. As others have pointed out, the smaller prizes have been substantially reduced and given the huge odds against winning anything it really isn't worth bothering any more. Corporate greed will lead to huge losses and it will serve them right.

Horrible changes. As someone who buys lottery tickets religiously I was so disappointed. Two numbers wins a pound! Three numbers £10 from £30. Disgraceful.
Totally put me off and I won't be buying from now on.
It's ruined.

If we hadn’t done the same numbers from the start we would stop playing we always brought extra tickets on a rollover had to be won not any more

The prize money has been reduced by up to 2/3 two numbers now is £10 down from £30 yes there are now two chances of winning, but I would have to win 3 times to get the old prize money, what are the chances of that, 4 numbers now is £50 before it was £140, hotpicks 3 numbers now £400 before it was £800, it's hard enough to win never mind winning twice to get the same prize money, this is an absolute shambles and I imagine that a great deal of people will stop doing the lottery as I will, anyone doing the lottery check out how much the prize money has been reduced

In all honesty I have always struggled with the National Lottery app as it was never perfect.

Small niggles such as the purchase date being identified rather than the draw date can cause confusion but since Camelot were replaced, it’s gotten steadily worse.

And today, I found out that to claim a cash prize of £2, you can’t claim it on the app, no that would be too simple, you have to come out of the app and login to the National Lottery website!

Why? Why can’t you claim any prize on your app?

For the sake of £2, just you keep it, I’ll definitely never give this horrendous company anymore money.

What a shambles this has turned into. Maybe heed the saying “if ain’t broken, don’t fix it “