5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
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See what reviewers are saying
I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more
Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.
Company replied
Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more
Company details
Written by the company
National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...
Contact info
Tyne View Terrace, NE28 6SG, Tyne and Wear, United Kingdom
- 0191 263 3708
- info@heatingtradesupplies.com
- nationalboilerparts.co.uk
2.6
Poor
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Amazing delivery time😅
November 10, 2020
Brilliant service
Brilliant service. I missed the parcel on the first attempt,so changed the address to my mother in laws for the next day with no problems. Part was perfect and by far the cheapest online.
November 9, 2020
Excellent service
Excellent service, quick delivery and very helpfull customer service. Would recommend highly, will definitely use again.
November 9, 2020
Parts we're good value
Parts we're good value, found them on eBay. Delivered fast, fitted/all working. Didn't reply to two messages I sent through eBay, so only 4 stars
November 8, 2020
Unprompted review
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It's all good
I rang National Boiler Parts regarding a circuit board for the boiler, just wanted to double check something before ordering. Advice was good, so I ordered from them via eBay.
The part arrived in a timely manner and the boiler is now working again, thankfully.
November 7, 2020
Unprompted review
Have used National Boiler Parts several…
Have used National Boiler Parts several times and have always been very pleased with the products supplied. Arrived quickly, in as new condition, and have always worked well. Recommended.
November 7, 2020
Fast honest service
Sent my defective Keston C36 fan to them but they couldn't repair it due to obsolete pcb. So they returned it without charge!
Excellent fast service with good communication by phone or email.
November 7, 2020
Unprompted review
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Worthy of 5 stars.
My award for four stars only reflects the fact that it was over a week until I received the part, after a call and email from me. This was due to an IT issue they had; because, once my order had been confirmed it was delivered the next day. So, I would assume that is their normal service, in which case it would be worthy of 5 Stars.
November 7, 2020
Very good service, i highly recomend them
I ordered a re-conditioned circut board for a worcested bosch 28i rsf, it was reasonably priced and it arrived a day elier that scheduled. Very pleased with the purchase and service, i would highly recomend this company and i will certainly use them again.
November 6, 2020
Unprompted review
Great prices and rapid delivery
November 6, 2020
easy transaction part as described
November 6, 2020
Unprompted review
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👍👍👍👍👍😎
November 6, 2020
Unprompted review
1st class service.
I bought a replacement boiler control PCB from NBP & had it fitted by a qualified installer,but still had the original problem.
I telephoned NBP & they accepted the part back as a return FOC.
They contacted me & said the part had tested as OK & asked what the fault was,they then suggested the likely cause of the fault was with the igniter & sent me photos of how it should be aligned.
I explaned this to the Gas fitter & he came back & found the problem was as NWB had suggested & fixed it free of charge.
I've never had better customer service from anybody & they could well have saved me the cost of a new boiler.
November 6, 2020
Unprompted review
great company to deal with
great company to deal with, excellant value and rapid delivery.
used several times in past but will be first call in future.
top class
November 5, 2020
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Fast Delivery
November 4, 2020
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