National Business Capital Reviews 

2,772
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated advisors for their exceptional professionalism, clear communication, and continuous support throughout the entire financing journey. People note that the team is extremely responsive, always available to answer questions, and deeply committed to finding tailored financial solutions. Consumers highlight that the lending procedures are remarkably fast, smooth, transparent, and entirely stress-free from start to finish. Reviewers emphasize that collaborating with these knowledgeable professionals makes securing necessary business capital remarkably easy, efficient, and successful. Clients consistently recommend these specialized services to other business owners seeking dependable financial support and guidance.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, highlighting their exceptional... See more

Service

Reviewers mention positive feedback about service, highlighting efficient and dependable financing... See more

Customer service

Clients share positive opinions on customer service, highlighting exceptional responsiveness, transparency,... See more

User experience

People report positive experiences with user experience, highlighting an outstanding and smooth process from... See more

Response time

Reviewers highlight positive aspects of response time, consistently describing staff as attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For those of us in the South, a winter storm can shut us down...for a long time. For an outdoor business, we need good weather and warm temperatures to keep revenue flowing. The winter storm will keep... See more

Company replied

Rated 5 out of 5 stars

This company really came through for us. We were in a time crunch to get this loan and Matthew came in and made it happen smoothly. His communication and accuracy were enormously appreciated. He was... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with my Business Finance Advisor @ NBC. From the beginning, he explained the loan process clearly, answered all of my questions, and guided me through each step.... See more

Company replied

Rated 5 out of 5 stars

Alec Stepanian has been nothing but a pleasure work with throughout this process! Highly organized, friendly, personable, and very communicative! We greatly appreciated working with him. The ease at w... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business Development Service
  4. Business to Business Service
  5. Financial Consultant
  6. Financial Institution

About National Business Capital

Written by the company

Grow to Greatness

At National Business Capital, we work with business leaders who are growing, expanding, acquiring and need capital that moves with them. Whether you're planning an acquisition, taking on larger projects, upgrading infrastructure, or building out new revenue streams, we provide the clarity and capital to help you take the next step with confidence.

We’ve approved over $7.5 billion in financing, supporting companies through fast-paced growth, ownership transitions, and complex deal structures. As a direct lender that also works closely with capital providers across industries, we offer the best of both worlds: the speed and control of lending from our own balance sheet, plus the flexibility to tailor solutions when the situation calls for it. That means more options, more agility and one team guiding the entire process.

We specialize in deals from $250,000 to $15 million, working across industries where timing, execution, and advisory insight are critical. From initial conversation to funding, we bring real experience, transparency, and momentum.

We're here to simplify complex decisions, move quickly when the opportunity is right, and support your business beyond the funding itself. Because capital should be a tool to help you grow, not something that slows you down.

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Business Financing
Reviews & Success Stories
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5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(2,772)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded expectations

We had a short term need, and time to fund was the most significant obstacle. Josh came through and actually got us funded a day early.

December 12, 2025
Unprompted review
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Reply from National Business Capital

We love hearing from our clients, Frank. Thank you for taking the time to show your support! We look forward to seeing your business grow!

Rated 5 out of 5 stars

Ryann is wonderful to work with!

Ryann is wonderful to work with! Extremely thorough and laid out all the details, answering every question we had. 10/10 would recommend!

December 4, 2025
Unprompted review
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Reply from National Business Capital

Stephanie, we're happy to hear you had a great experience with National's process! Thanks for taking the time to leave this great feedback!

Rated 5 out of 5 stars

Working with Ryann M

Working with Ryann M. has been an absolute pleasure! She's communicative, efficient and has the most positive attitude. It's always easy and collaborative & I look forward to more success together.

December 12, 2025
Unprompted review
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Reply from National Business Capital

Ginger, thank you for taking the time to leave this awesome feedback! On behalf of our team, we'd like to thank you for choosing to grow your business with us and look forward to watching you take your business to the next level!

Rated 5 out of 5 stars

Fast great service

Fast great service

December 12, 2025
Unprompted review
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Reply from National Business Capital

Thank you for taking the time to provide this awesome feedback about our fast service! On behalf of the team, welcome to the National Family 🤝

Rated 5 out of 5 stars

Have being nice working with Nick And…

Have being nice working with Nick And Chad. Both of them very nice to helping. Keep working well Chad. Happly Holiday both of you.

December 10, 2025
Unprompted review
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Reply from National Business Capital

TZK, we're happy to hear you had a great experience with National's process! Thanks for taking the time to leave this great feedback!

Rated 5 out of 5 stars

Love working with Ryann

Love working with Ryann, great care and customer service every time and she makes working with NBC a real easy time, every time!

December 10, 2025
Unprompted review
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Reply from National Business Capital

Our team is thrilled to hear such great feedback about Ryann! We’re proud to welcome you to Team National!

Rated 5 out of 5 stars

Ryann was great to work with

Ryann was great to work with. Very helpful and knowledgeable.

December 1, 2025
Unprompted review
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Reply from National Business Capital

We love hearing from our clients, Heather. Thank you for taking the time to show your support! We look forward to seeing your business grow!

Rated 5 out of 5 stars

Ryan was amazing

Ryan was amazing! Extremely helpful! Thank you ryan.

December 3, 2025
Unprompted review
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Reply from National Business Capital

Thank you for the great feedback, Rich! From our team to yours, we wish you the best of luck in growing your business!

Rated 5 out of 5 stars

It was great working with ryann

December 3, 2025
Unprompted review
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Reply from National Business Capital

Walter, thank you for taking the time to leave this awesome feedback! On behalf of our team, we'd like to thank you for choosing to grow your business with us and look forward to watching you take your business to the next level!

Rated 5 out of 5 stars

Truly Professional, Highly Organized, and A Pleasure to Work With!

Working with National Business Capital has always been a 5/5! They truly exemplify what it means to be a professional and efficient partner in the world of business financing. The entire team I interacted with has been fantastic; their communication is stellar, ensuring every detail is clear and timely, and their overall organization makes the funding process feel remarkably easy and streamlined.

What truly sets National Business Capital apart is the highly personalized and friendly atmosphere. Everyone I've encountered is personable and genuinely dedicated to client success.

A special shout-out must go to Ryann at NBC! Ryann is an absolute standout. More importantly, she combines this professional knowledge with an incredibly positive and proactive attitude.

I wholeheartedly recommend National Business Capital, particularly if you have the opportunity to work with Ryann. They are a reliable and trustworthy partner for securing the capital your business needs.

December 10, 2025
Unprompted review
National Business Capital logo

Reply from National Business Capital

Our team is thrilled to hear such great feedback about Ryann! We’re proud to welcome you to Team National!

Rated 5 out of 5 stars

A trusted partner

We work with NBC as a trusted partner and have found them to be professional, effective, and trustworthy. We value the relationship and hope to continue our success together for many years to come.

December 4, 2025
Unprompted review
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Reply from National Business Capital

Sal, we're happy to hear you had a great experience with National's process! Thanks for taking the time to leave this great feedback!

Rated 5 out of 5 stars

Thank you Ryann for making everything…

Thank you Ryann for making everything easy it was great working with you

December 8, 2025
Unprompted review
National Business Capital logo

Reply from National Business Capital

We love hearing from our clients, Kristina. Thank you for taking the time to show your support! We look forward to seeing your business grow!

Rated 1 out of 5 stars

My experience with National Business…

My experience with National Business Capital was extremely negative and financially harmful to my business. I was advised to take a short-term “bridge loan” with the understanding that it would be followed by an SBA loan once the bridge was secured and performance was shown. That SBA loan never materialized.

Instead, I was placed into a high-cost weekly repayment product that immediately strained operations. The true cash flow impact of those large weekly withdrawals was not clearly explained upfront. Once repayment began, it became obvious that the structure severely restricted working capital.

As a direct result of how aggressive the weekly payments were, I eventually had to refinance the loan just to keep my business afloat. What was sold as a temporary bridge became a long-term financial burden.

After funding, communication dropped off significantly, and any follow-through on the promised SBA financing disappeared. In hindsight, the bridge loan felt like a setup to funnel me into expensive short-term money, not a real path to affordable capital.

I strongly urge business owners to get everything in writing, fully understand weekly repayment structures, and consult an independent financial professional before working with National Business Capital.

December 1, 2025
Unprompted review
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Reply from National Business Capital

Hi Justin,

We are truly sorry your experience did not meet your expectations. We are always transparent and clear about the terms of any financing offered to our clients. Our EVP connected with you personally to address your concerns. We admit that strict SBA guidelines can be difficult. Sometimes on the surface during our initial pre-screen, everything looks great, but during a full underwrite, multiple factors can lead to an approval or decline. We offered alternative solutions, but we understand that you chose a different path. We remain ready to assist you in any way we can.

Rated 5 out of 5 stars

I had a great experience with their…

I had a great experience with their business team,they were creative, responsive and really helpful. The task was done with ease. Highly recommend

November 15, 2025
Unprompted review
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Reply from National Business Capital

Okey, thank you for taking the time to leave this awesome feedback! On behalf of our team, we'd like to thank you for choosing to grow your business with us and look forward to watching you take your business to the next level!

Rated 5 out of 5 stars

My experience was direct and…

My experience was direct and transparent everything was explained and talked over. Brandon was a great help.

November 5, 2025
Unprompted review
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Reply from National Business Capital

Our team is thrilled to hear such great feedback about Brandon! We’re proud to welcome you to Team National!

Rated 5 out of 5 stars

They made business funding so easy!!

I had a great experience with National Business Capital for my business funding. Their team was professional, responsive, and made the process quick and stress-free. They genuinely care about helping businesses succeed and go above and beyond to find the right funding solutions. I'd highly recommend them to anyone looking for a trustworthy and supportive company to work with.

October 30, 2025
Unprompted review
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Reply from National Business Capital

Thank you for the great feedback, Patricia! From our team to yours, we wish you the best of luck in growing your business!

Rated 5 out of 5 stars

They know how to be professional and…

They know how to be professional and work alongside for the same type of win. The win is freedom from my past.

October 30, 2025
Unprompted review
National Business Capital logo

Reply from National Business Capital

Thank you for the great feedback, Selena! From our team to yours, we wish you the best of luck in growing your business!

Rated 5 out of 5 stars

Alec Stepanian is my loan officer

I’ve been working with Alec Stepanian and his lending team. They have gone beyond expectations and found very interesting and practical solutions for my business. I highly recommend National Business Capital! Awesome experience.

October 29, 2025
Unprompted review
National Business Capital logo

Reply from National Business Capital

Our team is thrilled to hear such great feedback about Alec! We’re proud to welcome you to Team National!

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