Nationaldispatchgroup Reviews 

32
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TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Have been trying to get paid for almost a year. They do not pay, and they do not answer the phone or reply to emails. We've since sent this to collections - and to no surprise they can't get ahold of... See more

Rated 1 out of 5 stars

Horrible experience. Try calling or emailing all day long with zero response. Not to mention they have no billing department. Im not sure if anyone works there honestly. Theyll end up getting... See more

Rated 1 out of 5 stars

If I could leave a "no star review" I would. I am an office manager with a small plumbing company in CT. This facility management company ripped off our company in CT for $3600.00+ by not paying their... See more

1.6

Bad

TrustScore 1.5 out of 5

32 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 24 hours

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1.6

All reviews

(32)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT WORK WITH THESE CROOKS

Have been trying to get paid for almost a year. They do not pay, and they do not answer the phone or reply to emails. We've since sent this to collections - and to no surprise they can't get ahold of them either. I've seen their horrendous replies to other reviews giving reasons or excuses like they didn't pay bc the company invoicing did not meet contract obligations etc. Well I know first hand we met all of them - and they still have not paid. I'm sure they never even replied any where else but here to those other subcontractors about what "deficiencies" they needed to correct to get paid. DO NOT DO BUSINESS WITH THESE CROOKS. Taking advantage of small businesses with their repulsive business practices.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

NATIONAL DISPATCH = CROOKS!

NATIONAL DISPATCH GROUP is a trash 🗑 bag of a company full of crooks and fraudsters. They never paid me and still owe me money. I should take a flight, pay them visit, and make them pay.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Pay Their Contractors

We are a contractor (Locksmith) in Victoria BC that have numerous outstanding invoices with National Dispatch group that have gone unpaid despite dozens of emails and phone conversations. We are now in the process of contacting the Vendors we were contracted to provider services to report to them that this company is negligent and recovering payment from them if they are willing to assist. We have black listed this company (first time ever doing it). Do not use this company.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

They don't pay for the work

May 19, 2026
Unprompted review
Nationaldispatchgroup logo

Reply from Nationaldispatchgroup

You have repeatedly sent the incorrect paperwork, have been told so many times, and are refusing to follow the contract. Leaving a bad review when you're in the wrong is cheap, but typical of all the people who use services like Trustpilot. We process over 10,000 work orders a year - only those who can't follow a contract complain here.

Rated 1 out of 5 stars

This is a dishonest company and I…

This is a dishonest company and I recommend to never do any business with them.
They will call you to ask to do a job for them, and then they won’t pay you for 5 months with excuses every time
You need to be ashamed of yourself

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

They do not pay contractors

They do not pay contractors. I am chasing them forever, and there is no result! While I followed the contract carefully and made my work timely and professionally, submitted the paperwork as needed and with no delays, I still do not get my pay. I wish the company address the issue rather then blaming contractors. I will not leave the issue as it is, and will update here.

April 26, 2026
Unprompted review
Nationaldispatchgroup logo

Reply from Nationaldispatchgroup

It’s always amazing how we process over 10-15k jobs a year and get 10 complaints on Trust Pilot and people think it’s genuine. Your review is phony and you know it - you’re in violation of the contract you agreed to so you’re complaining publicly. It’s embarrassing. Follow the contract and you won’t have issues.

Rated 1 out of 5 stars

I would not recommend working with this…

I would not recommend working with this company as a contractor. I completed plumbing work At Children Place , Alo Store, Yorkdale,Square one, Holt Renfew at Yorkdale, Carters, Nike Store, The Body Shope but Payment Was Never Issued. After several follow-ups, my message was ignored.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. Try calling or emailing all day long with zero response.
Not to mention they have no billing department.
Im not sure if anyone works there honestly.
Theyll end up getting back to you months later regarding payments but when you try to contact them they never answer then have a bunch of questions.
If you want to hassle someone maybe be diligent and respond in a proper manner.
Unreal

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

they never paid the bills after many…

they never paid the bills after many times reaching out to them and they find excuses for not paying yet. its been two years. Stay away from these people. Most likely they are not in USA at all. Big scammers

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

do not work for this company

do not work for this company. Just a bunch of rude un professional workers. If they pay you they will pay you when they want to pay you. They are scammers and should be ashamed for what they have done to other companies. I finally got paid but they took their postage cost from my payment. What kind of company or person charges back their postage when sending a check to pay for work that was done for them?? DO NOT WORK FOR THEM!!!!!

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Good afternoon everybody anyone that’s…

Good afternoon everybody anyone that’s right on this platform and wants to go after NASA dispatch for the way they’ve been treated. I’m working with the law firm right now to start a class action lawsuit against them. Please reach out to me Kevin.wscontracting@gmail

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS – They Take Payment from Clients but NEVER Pay Contractors!

I strongly advise any contractor, vendor, plumber, electrician, HVAC tech, or any service provider: DO NOT WORK FOR NATIONAL DISPATCH GROUP.
This company hires independent contractors to perform maintenance and repair work for their retail and facility clients across the US and Canada. They get paid by the big clients (stores, chains, etc.), but then they simply refuse to pay the people who actually do the work.
They approve invoices, promise payment, drag it out for months or even years, ignore emails, block you on LinkedIn/phone, hang up if you manage to get someone on the line, and eventually ghost you completely. Many contractors have lost thousands of dollars — some small amounts like $400, others over $20,000 — on completed, approved jobs from 2024 and earlier, still unpaid in 2025/2026.
Their business model appears to be built on collecting money from clients and then not paying subcontractors. It's not a cash flow issue; it's deliberate non-payment and poor (or nonexistent) communication. The company has a 1.8/5 rating on Trustpilot with ZERO positive reviews — every single one warns about the same scam-like behavior.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

They DO NOT Pay vendors.

They DO NOT Pay vendors.
We completed an Electrical Call for them- no issue with the service or quality- just no payment and no response from the company.
DO NOT WORK FOR THEM!

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

If I could leave a "no star review" I…

If I could leave a "no star review" I would. I am an office manager with a small plumbing company in CT. This facility management company ripped off our company in CT for $3600.00+ by not paying their bills that accumulated over a month. Ignored numerous attempts for payment. Bullied me, lied to me, no accounting office to speak with, left numerous voice mails with never a return call. In my opinion, do not do business with this company unless you get paid up front. Bad company to do business with.

September 19, 2024
Unprompted review

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