Renovating my bathroom I used a number of well known companies for different items. From National Plastics I ordered probably the most fragile of items wanted i.e. showerboards, edging and connectio... See more
Company replied
Location
Switch locationUnit 25, Abercarn Industrial Estate, NP11 5EY Abercarn, Caerphilly, GB
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Unfortunately I was originally given the wrong delivery date via email and waited in all day. However, when I emailed to ask for an update I recieved a reply almost immediately. The lady I spoke to... See more
Company replied
Dispatch times are pretty slow and communication isn't the best. They have good delivery drivers though. I'd be confident ordering again as I know the stuff will turn up safe and sound. You just playi... See more
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I highly recommend National Plastics everything arrived as stated and I was rang by delivery to say they were there. I also forgot 2 items and Ithey posted them to me and saved me £20 delivery so all... See more
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics - Abercarn
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 25, Abercarn Industrial Estate, NP11 5EY, Abercarn, Caerphilly, United Kingdom
- 01495 248030
4.2
Great
27 reviews
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Great quality panels at a good price
Great quality panels at a good price. Took a while for delivery, but was worth the wait.
January 20, 2026
Reply from National Plastics - Abercarn
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good service
April 15, 2026
Reply from National Plastics - Abercarn
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics - Abercarn
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics - Abercarn
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Ordered online and delivery took over a…
Ordered online and delivery took over a week.
We would have picked up from a local branch if we had known delivery would take so long.
December 19, 2025
Reply from National Plastics - Abercarn
Good morning,
The delivery was originally booked for a few days after you placed your order and we did email you to let you know. No one was there and he had to return with the goods. I then called and emailed to let you know and we organised a new delivery for you on the 22nd.
Best regards
Customer Services
Shower Boards
Renovating my bathroom I used a number of well known companies for different items. From National Plastics I ordered probably the most fragile of items wanted i.e. showerboards, edging and connection strips. Out of all the suppliers I used, National Plastics was the only company that delivered my complete order in perfect condition and on time. The quality of the boards are excellent.
I would highly recommend National Plastics.
December 19, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
National plastics
Have not opened yet but good delivery and helpful let u know when we put them up hopefully ok
November 25, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great price
Great price and good delivery . Bought this product a couple of times very pleased with it
August 15, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Top quality service and products!
Unfortunately I was originally given the wrong delivery date via email and waited in all day. However, when I emailed to ask for an update I recieved a reply almost immediately. The lady I spoke to contacted the delivery driver direct and was able to give me a rough time slot for the next day which was spot on!
The delivery driver was very polite and respectful, he delivered everything with great care and asked where I wanted them placed.
The plastics sheets themselves are top quality! My husband fitted them in the en suite and he said that they were great to work with and he was very impressed! Overall a fantastic experience dealing with National Plastics and would definitely use again!
August 13, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Products turn up safe and sound.
Dispatch times are pretty slow and communication isn't the best. They have good delivery drivers though. I'd be confident ordering again as I know the stuff will turn up safe and sound. You just playing a lottery with dispatch times.
August 13, 2025
Unprompted review
Reply from National Plastics - Abercarn
Good afternoon, I can see you placed your order last week. It takes a few days to go through the warehouse to be picked and packed and then delivery is quoted as 3 to 5 days. I am unsure of the email you referring to, I am sorry. However, I can see that your order has been delivered.
Regards
Customer Services
Bought some bits
Delivery split over 3 days, goods arrived some minor damage apparent prior to packing (ends were heavily protected in bubble wrap) but was able to conceal chipped end with the corner capping.
July 15, 2025
Reply from National Plastics - Abercarn
Good morning,
I am sorry you received damage. I was unaware of this but if you need any help at all please contact the Customer Services Depot. Happy to help.
Best regards
Customer Services
This is an amazing company I would…
This is an amazing company I would highly recommend them, they have on line and show rooms around the uk. Their prices are very reasonable and good quality. They are quick to respond to emails or questions and quick to resolve any issues. Really good company.
June 4, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I placed a relatively large order with…
I placed a relatively large order with National Plastics for fascia boards and fixings. While the material quality was fine, the order arrived missing all the screws and many of the essential joining pieces—items that should have been included and were critical to completing the project. When I contacted the company, they simply told me the order was placed too long ago to do anything about it. Clearly, everything is fine until something goes wrong—then you’re on your own. Disappointing experience and poor after-sales support.
May 13, 2025
Unprompted review
Reply from National Plastics - Abercarn
Good morning, You received your order over 7 months ago. We always ask people to check their deliveries with 48 hours. People do sometimes come back after this within a few weeks and we do try to help everyone. The refund you asked for regarding pins, I can not see pins on the order. 7 months is a little long. I am sorry.
Best regards
Customer Services
Prompt delivery
Prompt delivery, friendly helpful driver
Product great and looks so much more expensive
March 31, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I highly recommend National Plastics…
I highly recommend National Plastics everything arrived as stated and I was rang by delivery to say they were there. I also forgot 2 items and Ithey posted them to me and saved me £20 delivery so all good and I wish them well.
March 17, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Polite very helpful
March 14, 2025
Reply from National Plastics - Abercarn
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
On delivery of the packs of bathroom…
On delivery of the packs of bathroom panelling 2 of them were damaged but we managed to use two of them.
On contacting the company and asking for a partial refund for the two damaged panels we were basically told no !
Charming
February 27, 2025
Reply from National Plastics - Abercarn
Good morning,
I am sorry you are unhappy. I had explained that we ask customers to check their delivery and if there is any damage to let us know and we will replace straight away. However, you used half of the boards in the pack and then asked for a partial refund. I explained that once you have used them we couldn't help. I had also said that we were going to try and help moving forward but I my Manager who is off today was going to look into it. The last comment I got was "That’s brilliant ". We do try to help where we can.
Best regards
Customer Services
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