I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken... See more
Company replied
Location
Switch locationUnit 7, Sidings Court, HU4 7DY Hull, East Riding of Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A speedy polite and professional job done . Could not fault1st attention given to me from initial contact to completion of the work. Overall ‘a job done well’ Thank you
Company replied
Just had Richard and Andy at your Hull Branch make up a flat laminated glass for our Scania T-cab O/S rear window from a Land Rover flat windscreen. No other company was interested in helping but they... See more
Company replied
I never do reviews. And using the windscreen team isn’t something anyone ever plans to use especially when it’s not your fault. But the team especially Lee couldn’t have been more supportive at my loc... See more
Company replied
Company details
About National Windscreens - Hull
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 7, Sidings Court, HU4 7DY, Hull, East Riding of Yorkshire, United Kingdom
- 01482-910-048
4.7
Excellent
525 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A speedy polite and professional job…
A speedy polite and professional job done . Could not fault1st attention given to me from initial contact to completion of the work.
Overall ‘a job done well’
Thank you
July 23, 2026
Reply from National Windscreens - Hull
We're so pleased to hear that you found our service speedy, polite, and professional. It's wonderful to know that you were happy with the attention given from initial contact to completion. Thank you for your kind words!
All perfect!
July 17, 2026
Reply from National Windscreens - Hull
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
I am very impressed with National Windscreens technician Matt.
I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken by vandals. Very very nice chap & kept me informed how it was progressing. It took over 3 hours to complete but nobody could have done it better, considering all the trims that had to be removed & then replaced. Matt was excellent all round & I would definitely recommend National Windscreens.
July 10, 2026
Reply from National Windscreens - Hull
We're delighted to hear about your positive experience with our technician and the efficient service you received. It's great to know that the replacement of your damaged windows was handled so well, despite the complexity. Thank you for your kind words and recommendation.
Reply from National Windscreens - Hull
We're so pleased you found the booking process easy, received fast appointments, and experienced speedy service. Thank you for your wonderful feedback!
All round star performance
Good communication beforehand. Punctuality around the projected appointment. Consideration for neighbours. Helpful and courteous dialogue with the fitters. High degree of competence in the job itself.
July 9, 2026
Reply from National Windscreens - Hull
We're so pleased to hear about the good communication you experienced and the punctuality of our team. It's wonderful that our fitters were helpful and courteous, and demonstrated a high degree of competence.
Great and quick job
July 3, 2026
Reply from National Windscreens - Hull
Thank you for your positive feedback! We are delighted to hear that you had a great and quick experience with us.
Brilliant repair
Brilliant repair combined with a spot on technician giving a first class service
June 29, 2026
Reply from National Windscreens - Hull
We're so pleased you experienced a brilliant repair and received first-class service from our technician. Thank you for your wonderful feedback!
Reply from National Windscreens - Hull
We're so pleased to hear that your service was prompt and efficient! Thank you for sharing your positive experience with us.
Came to my home address and fitted rear…
Came to my home address and fitted rear windscreen took him about 40 minutes very happy thank you
June 19, 2026
Reply from National Windscreens - Hull
We appreciate your positive feedback! We're glad we could fit your rear windscreen at your home and that you're very happy with the service.
The guy was very efficient & polite
The guy was very efficient & polite, good idea for us to be able to track his timing. Overall no issues at all.
June 17, 2026
Reply from National Windscreens - Hull
We're so happy to hear about your positive experience! We appreciate you taking the time to share your feedback with us.
I was informed that it would take 4…
I was informed that it would take 4 hours to sort the screen but when I arrived the technician told me he would get it done in an hour and a half, which he did.
June 17, 2026
Reply from National Windscreens - Hull
We're glad to hear our technician was able to complete the screen repair more quickly than expected. We appreciate you sharing your experience.
Great service, Rubbish App
Great service by the branch however the app was rubbish! Booked the appointment which only had an am option, the branch then called to say this was wrong. The app also said to allow 4 hours, the work took an hour. Great branch rubbish app
June 17, 2026
Reply from National Windscreens - Hull
We appreciate your feedback regarding your recent experience. We are glad to hear our branch provided great service, and we apologize for the app's shortcomings. We are working to improve our app's accuracy.
Very professional staff that came to…
Very professional staff that came to our transit van
June 6, 2026
Reply from National Windscreens - Hull
We're glad our professional staff provided excellent service. Thank you for your kind words!
The service was quick and efficient
The service was quick and efficient. The fitter was polite, friendly and very professional.
June 10, 2026
Reply from National Windscreens - Hull
We're so pleased you found our service quick and efficient, and our team polite and professional. Thank you!
screen was done very quick impressed…
screen was done very quick impressed how quickly car was done
June 5, 2026
Reply from National Windscreens - Hull
We're so glad to hear we completed your screen repair quickly. Thank you for your feedback!
Very happy with work completed by…
Very happy with work completed by national windscreens
June 1, 2026
Reply from National Windscreens - Hull
We are so pleased with your satisfaction. Thank you for your feedback!
Easy to book
Easy to book, Good communication from the man who was fixing it. Good job all round
June 5, 2026
Reply from National Windscreens - Hull
We're so pleased you found our booking easy and communication good. Thank you for your kind words!
Every thing was easy and the chap that…
Every thing was easy and the chap that did the job was very friendly
May 25, 2026
Reply from National Windscreens - Hull
We're so pleased everything was easy and our team member was friendly. Thank you for your feedback!
Scania unobtainium glass!
Just had Richard and Andy at your Hull Branch make up a flat laminated glass for our Scania T-cab O/S rear window from a Land Rover flat windscreen. No other company was interested in helping but they went the extra yard and got back in touch and said it was possible to make the window we needed by cutting the Land Rover windscreen. Brilliant job and Thank You!
June 2, 2026
Unprompted review
Reply from National Windscreens - Hull
We are so pleased to hear about your positive experience with our team. It is wonderful to know we could assist with your unique request when others could not. Thank you for sharing your kind feedback!
Reply from National Windscreens - Hull
We are so pleased to hear about your positive experience with our team. Thank you for your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.