⭐Disappointing Quality and Terrible…
⭐Disappointing Quality and Terrible Customer Service – Would Not Order Again
My experience with NationsKit has been extremely disappointing, both in terms of product quality and customer service.
I ordered three jerseys as a surprise for my son’s 13th birthday in July. Each jersey cost $64.90 and the 3rd one is for free, so I expected much better quality for the price. Unfortunately, the jerseys looked and felt cheap. The stitching along the seams was poorly finished and the overall construction did not meet my expectations.
The printing and logos were another major disappointment. They have a thick, raised, rubber-like texture that looks and feels more like stickers or rubber patches stuck onto the fabric than quality jersey graphics. The finish looks bulky and plasticky rather than clean and professionally made. For $64.90 per jersey, I expected a much better-quality product.
Unfortunately, 2 of the World Cup Lamine Yamal jerseys had wrong number on it. I contacted customer service (Emma- been the one who I was in constant communication) immediately after we received the items on July 28, 2026 to request that the #10 jerseys be replaced with the correct #19 jerseys. I was explicitly promised two replacement jerseys at no additional cost and I agreed to the arrangement based on that commitment.
The replacement jerseys never arrived. I followed up repeatedly, almost every week, provided my original order information multiple times, and patiently waited for a resolution. I was told the matter would be escalated, but I never received a clear shipping update. Eventually, my emails stopped receiving responses altogether, even though the company had promised to replace the jerseys.
What should have been a special birthday surprise for my son has turned into months of frustration. This company should take responsibility, communicate with its customers, and honor its promises. In my experience, NationsKit has failed to do that.
I am extremely disappointed with both the quality of the jerseys and the lack of customer service. Paying nearly $65 per jersey and then being left without the promised replacements or even a response is unacceptable.
I would not order from NationsKit again based on this experience. I hope other customers read reviews carefully and consider both the product quality and the company’s handling of problems before making a purchase.







