Really efficient service. I had some queries before going ahead and getting a document translated into several languages and so emailed them to check some points; I received a response within just a... See more
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Which ever translation you need done seriouly, officially, quick and for a reasonable price, then you are talking to the right people. In 2 years I have noticed interesting changes in their website... See more
Company replied
Everything worked out just fine. The translation of professional quality delivered on time, the payment made over Saferpay a service I know from Switzerland.
Always a true pleasure to work with professionals. They always deliver quality and the communication is excellent, fast and uncolplicated and alsways to the point. These people will not waste your tim... See more
Company details
Written by the company
The Native Translator is part of the Swiss-based The Translator Group. TTG is one of the few European translation agencies certified in Europe as well as North America. TTG works globally for companies, governmental authorities and private individuals. TTG specialises in the translation of languages. The portfolio spans from technical and legal texts all the way to texts from the fields of marketing, finance, health and medicine. We provide efficient, top-quality language services and solutions for the translation of foreign languages, software localisation, multilingual desktop publishing and project management.
Contact info
1 Northumberland Ave, SW1A 2DR, London , United Kingdom
- +442036084830
- office@the-native-translator.com
- native-translator.co.uk
4.8
Excellent
38 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always a true pleasure to work with…
Always a true pleasure to work with professionals. They always deliver quality and the communication is excellent, fast and uncolplicated and alsways to the point. These people will not waste your time!
April 14, 2023
I needed a quick turn around and the…
I needed a quick turn around and the translation was as required.
September 21, 2022
Excellent and fast
July 22, 2020
Unprompted review
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Great service from first point of…
Great service from first point of contact to delivery
March 25, 2018
Unprompted review
Really efficient service
Really efficient service. I had some queries before going ahead and getting a document translated into several languages and so emailed them to check some points; I received a response within just a few minutes which answered everything, so it was very reassuring.
My only comment would be to suggest that when ordering multiple translations of the same text, as I was doing, that this could all be done as one order, rather than separate for each language as this took a little longer.
April 3, 2017
Unprompted review
This is a great service
I really appreciate the ease, speed and personal interaction which enabled me to deal with a contract written in a language I didn't read or speak in less than 24 hours.
March 10, 2017
Unprompted review
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The best
Always a great experience in high quality and great customer support.
My 5th translation over The Native Translator and the quality provided Highly professional every time.
July 7, 2016
Unprompted review
A great service
Everything worked out just as depicted on their website.
The translation of professional quality!
May 31, 2016
Unprompted review
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Untimely and confusing
On May 18 (8:06 PM Swedish time), I placed an order for one page certified translation. The online system first charged me 40 Euros for one page certified translation. I was expecting the delivery within 24 hours as it was clearly mentioned during the order. I did not receive any immediate email regarding the problem with my submitted file (contrary to the company representative's response to this post). After around 16 hours (on May 19, 11:59 AM Swedish time), one staff contacted me and asked for extra 30 Euros for a certified translation. They said their websystem calculated the price wrong. I was confused and asked them to send a regular translation as soon as possible. After almost 96 hours (May 21, 5:40 PM Swedish time) they delivered a translation on a simple MS word document. That could have been done by me. I was at least expecting a translation with an official letterhead. Later, I requested for a certified translation and agreed to pay the additional 30 euros. They wrote that the They said I now need to pay 70 euros more for the certified translation which meant my cost would be (40+70 euros). All I needed a signature and contact details of the translator and I was ready to pay the extra 30 Euros so that my cost would remain 70 Euros. I now feel cheated and my 40 Euros have gone to the garbage. The communication and delivery time were extremely bad.
May 30, 2016
Unprompted review
Reply from The Native Translator
Dear Soumitra Chowdhury,
Most of what you have stated above is incorrect!
The file you uploaded was corrupt and therefore our system gave an incorrect price on the translation. You were immediately informed about this and we explained that you had two options, we could refund you the full amount you paid or you could pay an extra EUR 30 and not 70 which you state above.
On the 19th of may we issued, in accordance with your instructions, an invoice on the extra amount our invoice number TNT_45115 an invoice that still remains unpaid.
In the meantime you changed you mind and asked for a non certified translation which is made by a non certified translator, this translation was delivered to you as a MS Word which is the normal way translations are delivered as long as they are not certified.
Once again you changed you mind and now (after the delivery) you wanted a certified translation. As the first translation wasn't certified and therefore not made by a certified translator we have to make a completely new translation and therefore you have to pay for a translator certified by Kammarkollegiet.
Confusing, I don't think so, there is a difference in price between certified and non certified translations as they are not made by the same translators, if they were then there wouldn't be any difference in price.
Björn Hallberg
CEO The Translator Group
These guys are great
Got a certified translation of my college diploma in less than 24 hours. It was certified in Australia where I am from and sent to Me in Hong Kong.
Wow, you are great!
May 6, 2016
Unprompted review
Everything as promised
Everything worked out just fine.
The translation of professional quality delivered on time, the payment made over Saferpay a service I know from Switzerland.
May 6, 2016
Unprompted review
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Very good, efficient and user-friendly service.
Nothing but good to report, very professional and easy to work with.
April 19, 2016
Unprompted review
Great service
Certified translation of legal contract to German. All worked out just as depicted on the website.
I will use your services again!
April 13, 2016
Unprompted review
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