Native Smokes 4 Less Reviews 

603
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 587 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, quick responses, and dedication to resolving issues effectively. Many appreciate the fast shipping, timely deliveries, and the overall ease of the ordering process. People also frequently commend the high quality of products and the excellent value offered. However, some customers also noted occasional issues with order accuracy or items being forgotten, though these were often quickly resolved by customer support. A few other people also felt that delivery times could be slow, sometimes taking five business days or more, even to major centers.

What people talk about most

Product

Consumers find product to be positive, consistently praising its high quality, authenticity, and excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the quick processing... See more

Customer service

Customers had positive experiences with customer service, consistently praising its excellence,... See more

Service

Users describe positive interactions with service, highlighting the excellent, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Native... See more

Rated 5 out of 5 stars

Good quality , fast shipping. Have been ordering for years . On the odd occasion there was in issue of something missing , twice, in approximately 2 years of ordering, but still giving 5 stars becau... See more

Rated 5 out of 5 stars

Great Service. Good, authentic products. Online chat with customer service is immediate and responsive. They took care of everything on the spot. I had a minor issue with shipping and they not only fi... See more

Rated 5 out of 5 stars

I'm blown away by the exceptional customer service from NS4L! They keep you updated every step of the way, from order receipt to delivery, with clear tracking info. When I had a minor issue, they reso... See more


Company details

Written by the company

Native Smokes 4 Less is Canada's #1 online tobacco superstore, offering 500+ products including cigarettes, cigarillos, authentic nicotine pouches, chew, dipping tobacco and vapes, all tax-free. We proudly prioritize First Nations brands and ship express coast-to-coast across Canada with multiple shipping carriers, and are known to have the fastest shipping times in the industry. With 18-hour daily customer support, real-time order tracking, and a 100% satisfaction guarantee, we've built a loyal community of thousands of Canadian customers who trust us for quality products and unmatched service. Thanks for supporting our family run business!


Contact info

4.9

Excellent

TrustScore 5 out of 5

603 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(603)

602 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied

Order for my brother and my sons and daughter they’re happy with the price and products I have given several people the site to make their own orders

October 20, 2025
Unprompted review
Rated 4 out of 5 stars

I was looking for a place that offered…

I was looking for a place that offered single packages. I wanted to try a lighter brand without having to buy a carton. Native smokes offered what I wanted and delivered them in a timely manner. I will definitely be ordering from them as soon as I decide what brand I want.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Unbeatable prices

Unbeatable prices, the smokes taste like real tobacco (like cigars). Taste better, burns slower, cost way less.

Delivery took about a week

October 23, 2025
Unprompted review
Rated 4 out of 5 stars

? delivery practice

products were correct this time and seem fine--delivery boy was leaving the pkg. out in front of my gate and my neighbor phoned me. I don't think $300 worth of smokes should be so casually delivered.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Legit!

Have gotten ripped off with knockoff Zyns more than I’d like to admit, stoked to have finally found a reliable source!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

First order, many more to come.

Product got delivered on time. Prices on most products are comparable to the competition, certain products are priced higher, so order from another site. Quality is as described and generally good and fresh.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Superb! Awesome, I haven’t word how to say thanks. Speechless. Perfect delivery time. Thanks

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product,....

Great Product,....
Great Shipping cost,....
Great Customer Service!!!
THE BEST PLACE EVER!!!!!!
CHEERS!!!!!!!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great people to deal with

I have ordered a few times, with great product and fast delivery. I had an issue with my last order. Niimi was exceptionally great to deal with, and handled everything very competently and professionally. I would definitely point anyone I know in their direction

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Nativesmokes4less is the best!!!

This company and Niimi in particular are incredible!!! They are always professional and friendly, every order is perfect and shipping is super fast. They truly make you feel like a valued customer which is rare, but really appreciated in the Internet world. I will definitely continue using Nativesmokes4less.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

All good

I placed my order, paid by credit card and had my order in three business days. All good!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Now…very pleased with service!

Updated review - initially I had left a negative review of NS4L in regards to an issue I was having. However, within a couple of hours, I was emailed with a very suitable resolution.

I’m so impressed by this latest display of excellent customer service, and do now again feel valued as a customer. I’m willing to chalk up the previous issue as just a breakdown in communication, from both sides.

Great company - don’t hesitate to use their services.

October 11, 2025
Unprompted review

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