Natsammia Travel Reviews 

77
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable staff for providing completely seamless travel arrangements, skillfully handling complex flights, customized accommodations, and private transfers with exceptional professionalism. People note that the dedicated team consistently goes above and beyond to tailor trips to specific preferences and manage all booking details smoothly from start to finish. Though some travelers experienced occasional travel adjustments, personal schedule changes, or minor transit delays, the overall holiday planning process remained entirely stress-free. Consumers consistently highlight that they will eagerly book future vacations and recommend services through this remarkably reliable independent travel agent.

What people talk about most

Holidays

Customers had positive experiences with holidays, expressing immense satisfaction with the seamless booking... See more

Service

People report positive experiences with service, highlighting seamless planning, open communication, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting smooth arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Chris and his team for helping us organise a bespoke trip to Australia to see our son and also involved seeing the cricket on Boxing Day in Melbourne. They sorted flights, car h... See more

Company replied

Rated 5 out of 5 stars

In late 2023, we reached out to Chris from Natsamia Travel to arrange a tailored trip to Florida for our family of five. Our package included access to the major theme parks, flights, transfers, and a... See more

Company replied

Rated 5 out of 5 stars

Another great trip booked through Natsammia travel and Chris Everything went well Only delayed on outbound trip due to medical emergency but that's not anything that can be planned for Paperwork w... See more

Company replied

Rated 5 out of 5 stars

Just back from another holiday book by Chris at Natsammia Travel, the third we have now booked with them. Chris & Claire always go the extra mile to get us just what we are looking for, even if I k... See more

Company replied


Company details

  1. Travel Agency
  2. Flights Search Site
  3. Hotel
  4. Tour Agency

Written by the company

Hi, we're Chris & Clare, Independent Travel Agents and certified members of the Merlin Travel Group. Whether you're looking to grab a couple of days away for a city break or if you're planning the trip of a lifetime, we can help you! Whatever it is you want/need, we can arrange it all for you, including flights, accommodation, car hire, insurance and many other extras, all done with the personal touch. You can get us by phone, text, facebook, WhatsApp, twitter (X), email and so on : whichever suits you best. Get in touch and we can start planning together.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(77)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can not speak highly enough of Chris

I can not speak highly enough of Chris, I booked for my friends wedding earlier this year and he sorted everything for me I will certainly use him in the future

July 29, 2024
Unprompted review
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Reply from Natsammia Travel

We were privileged to have been asked to make the arrangements for the wedding and we're happy you enjoyed the service provided.

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Rated 5 out of 5 stars

What a great company to deal with!

What a great company to deal with!
No matter who you speak to via email or on the phone they are super helpful. The last holiday they sorted for me met all my criteria including the budget…
I love the fact of no hassle, no messing checking in. It’s all done for you.
Knowledge of locations, transfers etc to make your journey unique to you is second to none. I certainly recommend to others and will be using you guys again. Keep up the good work!!

September 13, 2024
Unprompted review
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Reply from Natsammia Travel

We aim to make things as simple for you and all our clients as we possibly can, we're just happy that you're happy.

Rated 5 out of 5 stars

Superb service

Superb service, Chris alway gets me the bets options and always beats any price. Great to deal with, and quick to get back to me. Repeat booker, and will always go to Chris first.

November 1, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks, Wayne, that's really kind of you to say so.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Natsammia Travel made our trip really easy. Great communications.

July 26, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks, Dan, it was our pleasure to be able to help.

Rated 5 out of 5 stars

Great Sevice Levels

I've used Natsammia Travel several times in the past, and they've been first class. Chris and Clare offer a level of service that the "big players" just can't compete with. I'd highly recommend speaking to Natsammia Travel when looking at booking your next holiday

June 8, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks for the kind words and for entrusting us with your travel plans, Chris, we really appreciate it.

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Rated 5 out of 5 stars

Great Service you don't normally get online!

Super personal service from Chris & Clare. Nothing was too much trouble for them from booking our holiday to handling any queries we had post booking. Will definitely use them again!

September 9, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks for the positive review, Adrian. We just try to offer the level of service we'd like to receive when we're spending our own money!

Rated 5 out of 5 stars

Brilliant

We have used Chris from Natsammia Travel 4 times in the last 2 years to book holidays . He found us deals that only his expert knowledge could find and saved us endless hours of trawling through websites to find flights and then hotels
He can also answer so many questions across various topics that add extra value to the holiday and ensure everything goes according to plan and the holiday is the best it can be
Always a pleasure to deal with , Chris makes booking your holiday much easier and nothing is too much trouble for him
I would not go anywhere else for my holiday plans and arrangement

July 25, 2024
Unprompted review
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Reply from Natsammia Travel

We enjoy the challenge, Andrew and finding the perfect holiday is very satisfying.

Rated 5 out of 5 stars

Brilliant

Every time we book with natsammia we can guarantee that we will enjoy our holiday. Thanks Chris. We'll be booking again soon.
Thanks John Stanaway.

May 8, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks, John, look forward to hearing from you soon!

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Rated 5 out of 5 stars

Forget booking it yourself ……

In all honesty I’d actually already found the holiday I wanted, hotel flights etc. But I was a bit nervous of booking directly myself, too many what-ifs and worries that I’d put something in wrong.
I had used Natsammia previously when I booked one of their advertised deals so I approached Chris and asked if he was able to book the holiday I’d already found.
“Of Course!” was the answer.
Worries all gone.
I got exactly the holiday I wanted but with the reassurance that it was all done properly. So whether you are looking for a trip or know exactly what you want then you can trust Chris to sort it.

January 30, 2024
Unprompted review
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Reply from Natsammia Travel

Thank you so much, Janet. Yes, it's a good point to say that we can price match or even beat package deals you've seen yourself online, but we take the hassle of the admin away.

Rated 5 out of 5 stars

Holidays made easy

Chris & Clare booked ourselves the perfect holiday. They took the stress out of everything & nothing was too much trouble. We would highly recommend these guys and will definitely use them again for our next holiday. Thanks again guys.

April 13, 2024
Unprompted review
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Reply from Natsammia Travel

Always happy to help you and your lovely family, Eddie.

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Rated 5 out of 5 stars

A great company

A great company. Chris and Clare have booked a few holidays for us now. Always finding us a better deal than we can find online. Give them a try & have a lovely stress free holiday experience

May 20, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks, Michael. You're right, booking a trip shouldn't be stressful.

Rated 5 out of 5 stars

Excellent smooth hasslefree experience…

Excellent smooth hasslefree experience from the initial quoting stage to the holiday itself with that added personal touch.

Highly recommended.

May 25, 2024
Unprompted review
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Reply from Natsammia Travel

Thank you for the recommendation, we're just happy to have been able to help you.

Rated 5 out of 5 stars

Superb service.

We always book with Natsammia because it is so easy. Whether you know exactly what you want or if you need advice and guidance, this is the company to use. Professional and friendly, with five star service, they go above and beyond.

June 2, 2024
Unprompted review
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Reply from Natsammia Travel

Thank you so much for your lovely words, Kathryn and also for introducing your family to our service.

Rated 5 out of 5 stars

Amazing 🤩

What can I say?
Well from start to finish Chris and Clare made our holiday of a lifetime so easy to book and took all the stress away.
We told them the basics of we wanted to
Go to Florida and do a few things - they came up with the rest!
Planned everything- checking back in, making sure they were on the right tracks of what we wanted.
I would ring up and throw something new in there and it was done and dusted without me having to think any further.
No stress, no sleepless nights- just perfect customer service.
If there were any thing we though might cause issue- a quick message and all sorted - even when storm Debbie hit and we thought we were going to get stuck in Florida - Chris was there on the other end of the phone with positive news and a back up plan if things did change.
I have already and will continue to promote Natsammia travel to all my family, friends and anyone who will listen. We can’t thank you enough xxx

July 22, 2024
Unprompted review
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Reply from Natsammia Travel

Thank you so much for that glowing recommendation. We appreciate that in the current economic climate that every penny counts and we just want to ensure everyone gets full value for their money, as trips to Florida are never cheap!

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Rated 5 out of 5 stars

A great company who look after their…

A great company who look after their customers and do their best for value and service

March 15, 2024
Unprompted review
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Reply from Natsammia Travel

Thanks, Alan. We're just trying to offer that level of value and service we'd want from others when spending our own money.

Rated 5 out of 5 stars

Chris has arranged numerous holidays…

Chris has arranged numerous holidays for my family; always bespoke to our needs. Great, friendly and speedy service. Chris is always available for any questions pre or during trip which is helpful. The latest trip, which we’re just back from was excellent as usual

August 15, 2024
Unprompted review
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Reply from Natsammia Travel

We're always happy to help, Andy. we're just pleased that you and the family have enjoyed the trips.

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