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Rated 3 out of 5 stars

Service use to be awesome. Any issues were rectified very quickly. Now there is no chat and I have to email. I don’t get immediate responses and I am waiting which feels like forever for issues to... See more

Rated 1 out of 5 stars

They have unethical business practices when it comes to their "subscription" model. I must have checked a "member" box during checkout, not knowing they were going to charge me annually. Then being op... See more

Rated 5 out of 5 stars

Tracking was so quick as well as accurate updates on my order. I ordered 5 things: Sour Cream Chive Pretzels, Cheddar Jalapeno Almonds, Buffalo Blue Cheese Snack Mix, Shortbread Cookies, and Snickerd... See more

Company replied

Rated 2 out of 5 stars

Was always out of stock on items that were in my monthly subscription service. Made it difficult to unsubscribe when I eventually wanted to. Had rude costumer service when I tried to cancel comple... See more

Company details

  1. Food Products Supplier

Information provided by various external sources

We believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.


Contact info

3.0

Average

TrustScore 3 out of 5

262 reviews

5-star
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Rated 5 out of 5 stars

Overall, 10/10

Fast shipping, tasty snacks, lots of options! I was satisfied with everything I tried.

December 14, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Tayloe - glad to hear you enjoyed the snacks and the service! Keep restocking your favorites.

Cheers,
The NatureBox Team

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Rated 5 out of 5 stars

We love nature box

We love nature box, we have a child with autism who requires a gluten-free diet. We love the options provided at this company. We love the simplicity of having everything delivered and not having to go to the stores and look through multiple items just to find something that will fit within his dietary restrictions.

November 24, 2020
Unprompted review
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Reply from NatureBox

Hi Victor - thanks for taking the time to leave us a review. We're so glad to hear you loved the snacks! We're happy to provide snacks that fit your needs. Stay tuned for more better-for-you options coming your way soon!

Snack on,
The NatureBox Team

Rated 1 out of 5 stars

Smaller bottle for the shower gel and…

Smaller bottle for the shower gel and at the same time a higher price. They need on customer anymore and I will buy my produkts in future boy their competitors.

November 19, 2020
Unprompted review
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Reply from NatureBox

HI Matze - looks like your review is for another company named NatureBox as well. Should you have any concerns for us, please feel free to let us know and we'll be happy to help!

Best,

Rated 5 out of 5 stars

Pleasantly Surprised

Since I was a first-time customer, I didn't know what to expect from Nature Box; however, I was completely satisfied and have placed another order with them. Everything I purchased was great!

November 18, 2020
Unprompted review
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Reply from NatureBox

Hi Shane - thanks for your review. Glad you loved us upon trying us out! Hope you keep restocking your favorites and stay tuned for more delicious treats soon.

Cheers,
The NatureBox Team

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Rated 5 out of 5 stars

NatureBox has tasty, healthy snacks!

We have now tried various snacks from NatureBox. The whole family loves them. From the lentil loops to Alehouse mix to the Sriracha cashews - excellent quality!

November 17, 2020
Unprompted review
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Reply from NatureBox

Hi Gajanana - we're happy to hear you and your family loved the snacks! Hope you keep restocking and stay tuned for more new snacks soon.

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

Glad I found you!

I've ordered for myself and gifted boxes. Snacks are fresh, tasty and well-priced. NatureBox has excellent customer service as well.

November 17, 2020
Unprompted review
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Reply from NatureBox

Hi Debra - thanks for sharing the snack love! Glad to hear you enjoyed the snacks as well as the service. Stay tuned for more delicious treats coming your way soon.

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

LOVEDDDD it all mostly

All of the snacks I received were delicious except for the white cheddar caramel popcorn. Im more then pleeased Nature Box offered a refund for the snack I didnt like to I m able to purchase more of the snacks Ive absolutely loved.

November 10, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Valerie - thanks for taking the time to leave us a review. We're glad to hear we were able to make it up for you. Stay tuned for more delicious, better for you snacks coming your way soon.

Best,
The NatureBox Team

Rated 1 out of 5 stars

Customer Service - Fixed a problem!

EDIT: Naturebox has reached out to me from another review and credited my accidentally charged annual fee. Customer service has been wonderful to fix the problem and I am very grateful! Thank you for rectifying this and leaving me a happy customer.

They automatically enroll you into an annual subscription fee with no email notification, confirmation, or receipt. Disgusting and predatory marketing practice in my opinion. MAKE SURE TO CANCEL YOUR PAYMENT INFORMATION AND ACCOUNT IF YOU DO NOT REGULARLY USE THIS SERVICE. Strongly discourage. There has to be more transparent and customer-focused snack subscriptions out there that don't count on their customers forgetting that they are getting charged.

November 10, 2020
Unprompted review
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Reply from NatureBox

Hi Laura - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. I see you contacted our customer concierge team and they were able to sort things out for you. If there is anything else that we can do, please let us know.

Best, The NatureBox Team

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Rated 5 out of 5 stars

Amazing snacks delivered fresh

Amazing snacks delivered fresh! Guilt free snacking has never been more delicious.

November 9, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Anthony - thanks for your review. Glad you loved the snacks! Hope you keep restocking.

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Good snacks from a great store.

I have been getting snacks from Nature Box for some time now and it has been a worthwhile experience. The snacks are tasty and lower in salt, calories and sugar then store bought snacks. If you get one you do not like they will credit you or substitute another product for you. I am especially fond of the nuts, trail mix and dried fruit. The coffee drinks are terrific. Love my Nature Box!

November 9, 2020
Unprompted review
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Reply from NatureBox

Hi Sheila - thanks for your review. We're so glad to hear you loved the snacks as well as the service! Keep restocking and stay tuned for more delicious, better for you snacks coming your way soon.

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Longtime NatureBox customer

I have enjoyed NatureBox for several years now. I appreciate the ease of hand selecting the healthy snacks that I would like to receive, and the convenience of them arriving by mail every month. I have also had positive experiences with customer service for some small issues that needed attention. I would recommend NatureBox to anyone who is looking for healthy snacks to have available in their pantry monthly!

November 5, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Collette - thanks for taking the time to leave us a review. We're so glad you've had a positive experience with us so far. Hope you keep restocking!

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Happy Tummy!

Great selection and variety of snacks, minimal ingredients that are actual food and not chemicals, reasonable prices, and very tasty treats. Will definitely be going back to for more snacks!

November 5, 2020
Unprompted review
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Reply from NatureBox

Hi Kellie - thanks for your review. We're so happy to hear you loved the snacks! Keep restocking and stay tuned for more delicious snacks coming your way soon.

Snack on,
The NatureBox Team

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Rated 5 out of 5 stars

Naturebox values their customers

Very delicious treats and great customer service. Received my order promptly and when I noted that one item wasn't to my liking, they gave me credit for it. I'd definitely order from them again and try new things. Lots of snack options and a good amount are low-calorie, which is well-needed at this time of year.

November 2, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Chanel - thanks for your review. Glad to hear you enjoyed the snacks as well as the service. Stay tuned for more delicious snacks coming your way soon.

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Join NB-You'll be glad you did!

We had Nature Box at work a few years ago and I finally decided to get my own subscription. Glad I did. I think they have the best tasting snacks. The snacks are unique, nutritious and healthy. I like being able search by your diet requirements (Vegan, Keto, Paleo, etc.). Great experience.

October 26, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi there - thanks for your review. Happy to hear you enjoyed the snacks as well as the service! Stay tuned for more delicious snacks coming your way soon.

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Naturebox is the Greatest!

Naturebox is the greatest snack company EVER. Membership is easily affordable and only charges once a year. All snacks are super tasty and affordable too! Shipping times are short, usually delivered within a week.

October 19, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Dia - thanks for taking the time to leave us a review. We're so glad to hear you loved the service as well as the snacks! Keep sharing the snack love!

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

Great Snacks - Something for Everyone

Great snacks, with quality ingredients!
My family which have a host of dietary preferences and needs finds something for everyone.

October 19, 2020
Unprompted review
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Reply from NatureBox

Hi Janira - thanks for your review. We're so happy you enjoyed the snacks! Stay tuned for more delicious snacks coming your way soon.

Cheers,
The NatureBox Team

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Rated 5 out of 5 stars

Tasty, healthy snacks

Tasty snacks that are a healthier alternative to the stuff at the grocery store. We particularly love the lentil loops, but the kettle corn is a close second.

October 9, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Kathy - thanks for your review. We're so glad to hear you loved the snacks! We couldn't agree more with the lentil loops and the kettle corn - close match! Stay tuned for more delicious treats coming your way soon.

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

NatureBox is awesome!

NatureBox consistently delivers excellent products at a very affordable price. Their customer service is phenomenal and every product that they offer is not only delicious but free of harmful ingredients such as high fructose corn syrup. I highly recommend their service.

October 5, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Jarrett - thanks for taking the time to leave us a review. We're so glad to hear you enjoyed the snacks as well as the service! Stay tuned for more delicious snacks coming your way.

Snack on,
The NatureBox Team

Rated 4 out of 5 stars

Website is hard to navigate.

September 29, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi April - thanks for your review. So sorry to hear you're having troubles with our website. Please know we are working continuously to minimize and further eliminate these instances from happening. Please don't hesitate to reach out to us for any concerns and we'll be more than happy to assist.

Best,
The NatureBox Team

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