Natures Grub Reviews 

661
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, which are often described as excellent and reliable, contributing to their pets' enjoyment and well-being. Many people appreciate the competitive pricing and the prompt, reliable delivery service, ensuring their orders arrive quickly and safely. The straightforward online ordering process is also frequently highlighted, making it easy for consumers to get what they need. However, some customers also noted issues with delivery, specifically mentioning that items occasionally took longer to arrive than initially stated, or in a few instances, did not arrive at all even after multiple attempts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the wide range of affordable and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the top quality products and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting that products are affordable and... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more

Rated 5 out of 5 stars

I particularly like the wide range of products available for chickens 🐓 like most owners, I want the best for my girls. You can buy anything from treats to treatments and they’re affordable and come... See more

Company replied

Rated 5 out of 5 stars

The company supplies great products available for your everyday pets. Featuring all the natural herbs and ingredients that we see all around us. Simplicity in ordering online and quick delivery from t... See more

Company replied

Rated 5 out of 5 stars

This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more

Company replied



Company details

  1. Animal Feed Store

Written by the company

Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

661 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(661)

53 reviews in the last 12 months

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Rated 3 out of 5 stars

Mixed fruit leaves

Delivery was quick but the kilo of mixed fruit leaves was bent in half and crammed into a box that was too small so the leaves were crushed and dusty. The rabbits are completely unimpressed

January 31, 2024
Rated 5 out of 5 stars

Lovely product

Lovely product, lots of dried flowers and herbs that smell great too.

January 4, 2024
Natures Grub logo

Reply from Natures Grub

Thank you so much for the great review!

Rated 5 out of 5 stars

Lovely big tub of super hedgehog food.

Efficient processing of order and delivery.
Full info.
My hedgehog loved the food. Came at evening time and was there again at 7.30 a.m. ! Was still very dark!
Foxes seemed less keen which was/is good.

January 8, 2024
Natures Grub logo

Reply from Natures Grub

Thank you so much for lovely review and I'm so glad the hedgehogs are loving the food!

Rated 5 out of 5 stars

Excellent standards

The same fantastic quality and great service I've come to expect, can't fault anything.

January 5, 2024
Natures Grub logo

Reply from Natures Grub

Thank you so much for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

At long last!

Nature's Grub have finally got round to selling this fabulous product in 20kg sacks rather than easily smashed 1.2kg tubs. A massive saving in packaging, and a massive improvement in product security in transit.

November 28, 2023
Natures Grub logo

Reply from Natures Grub

Thank you so much for the great review!

Rated 5 out of 5 stars

Good product

Good product, timely delivery. Bunnies adore the dandelion leaves!

December 6, 2023
Natures Grub logo

Reply from Natures Grub

Thank you for the 5 star review!

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