Nature's Sunshine Products Reviews 

554
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, reporting positive health outcomes and relief from various issues, often feeling much better after use. Many people also appreciate the high quality of ingredients, frequently highlighting the purity and absence of undesirable additives. Additionally, reviewers frequently mention prompt and fast delivery services, ensuring timely receipt of their items. However, some customers also noted issues with their orders, including delays in shipping, non-receipt of packages, or receiving incorrect items. A few other people also felt that pricing was sometimes too high, inconsistent, or that costs had increased, leading them to seek alternatives.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction and... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering, quick shipping,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and timely... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding products to be a good value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love your products, I feel much better since I meet then, I get introduced by my naturopath and I just love them, the great quality and I feel at peace knowing I’m taking care of being healthy. I’m... See more

Company replied

Rated 5 out of 5 stars

Through the grace of our Father in Heaven, Nature’s Sunshine has always provided the herbs I’ve needed. Their service and communication are wonderful—you truly feel cared for, like someone genuinely h... See more

Company replied

Rated 5 out of 5 stars

Other than it took a little longer than I thought for it to be shipped I was very impressed with the communication through text messages or gmails. I felt well taken care of and once it was shipped ev... See more

Company replied

Rated 5 out of 5 stars

I was under the impression the Prebiotic Eleven would arrive in a cold pack to assure it was kept cold as per the directions. But as soon as I questioned you about this you reassured me the probiotic... See more

Company replied


Company details

  1. #63 of 167 best companies in Vitamin and Supplements Store
  2. #23 of 83 best companies in Fitness and Nutrition Service
  3. #56 of 150 best companies in Health and Beauty Shop
  4. #16 of 21 best companies in Herb Shop

Written by the company

Nature's Sunshine Products sources the Earth's most potent ingredients so you can perform your best. Herbal experts for 50+ years. Backed by science, loved by health-obsessed people like you. Pure and Potent. Rigorously Tested. Pure Natural Ingredients. Shipped to Your Door. Harvested from the Earth.

90 days. 100% satisfaction. Zero risk.

Nature's Sunshine backs every product with a 90-day, 100% satisfaction guarantee.

Nature’s Sunshine offers a 90-day, 100% satisfaction guarantee, allowing customers to return products for a refund or replacement within 90 days of the purchase date. For more information, please visit https://www.naturessunshine.com or contact us at support@natr.com.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

554 reviews

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4.5

All reviews

(554)

538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have not received my order

I have not received my order. Order placed on May 22nd.

May 22, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We are sorry your order has not arrived! Please contact our customer service team so we can look into this for you. Here is a link: https://www.naturessunshine.com/contact-us

Rated 1 out of 5 stars

I never received my order

I never received my order. It w
as stated that I would receive my order in 3-5 days and it never Arrived. My name is David Gardner If you would Send the order of the cleanse including wormwood and black walnut to 1905 Lodestar drive Raleigh North Carolina 27615. Thank you.

May 21, 2026
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Reply from Nature's Sunshine Products

Please contact us at 1-800-223-8225 to provide your order number as your name does not pull up an account in our system, nor do we carry a Wormwood product. We look forward to hearing from you!

Rated 5 out of 5 stars

All products work wonders

All products work wonders

May 20, 2026
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Reply from Nature's Sunshine Products

We're glad our products work for you! We appreciate your positive feedback.

Rated 1 out of 5 stars

Order never received.

We never received our order that was placed in early May. We called customer service last week and could barely understand them. It seemed that they were going to check on the order and call back but that never happened.

May 14, 2026
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Reply from Nature's Sunshine Products

Hello Jeff. Thank you for contacting us! We are truly sorry your order hasn't arrived and for the communication difficulties you experienced. Can you please contact our customer service department again with your order number so we can look into this for you? Here is a link: https://www.naturessunshine.com/contact-us

Rated 5 out of 5 stars

The customer service team has been very…

The customer service team has been very helpful and nice throughout the years. The price of the products are reasonable.

May 13, 2026
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Reply from Nature's Sunshine Products

We're happy to hear our customer service team has been helpful and that you find our product prices reasonable. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Love it

Love it! Taking the multi vitamin... but it is making a small bald spot fill in. So happy 😊

May 22, 2026
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Reply from Nature's Sunshine Products

We're so happy to hear you're loving the multivitamin and seeing such positive results! Thank you for sharing your experience.

Rated 5 out of 5 stars

Talked to someone by phone

Talked to someone by phone, my order quickly taken care of .
Personal, efficient with tips on saving postage, smooth and easy!

May 8, 2026
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Reply from Nature's Sunshine Products

We're so glad to hear we made your experience smooth and easy! We appreciate your kind words about our efficiency.

Rated 5 out of 5 stars

I absolutely love it

I absolutely love it. Very high quality products.

May 19, 2026
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Reply from Nature's Sunshine Products

We're so happy you love our high-quality products! Thank you for your positive feedback.

Rated 3 out of 5 stars

Measuring product

a dropper could have been included in the bottle for easier measuring

April 17, 2026
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Reply from Nature's Sunshine Products

We appreciate your feedback regarding the dropper. We will consider this for future improvements.

Rated 3 out of 5 stars

I'm just a receptionist for an office…

I'm just a receptionist for an office that sells this product, but pricing used to be really straight forward about how much a product costs. but now I gotta use an excel spread sheet just to figure out the ever-changing algorithm of what the price is for each item. ashwaganda might be 30.70 one week and 29.87 the next. no rhyme or reason to make this so confusing just to receive inventory. just have it as a set price, no need to make it so complicated for businesses to supply your product. Just a thought

May 26, 2026
Unprompted review
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Reply from Nature's Sunshine Products

We appreciate you sharing your feedback regarding our product pricing. We recognize that fluctuating prices can create challenges for businesses managing inventory. Thank you for your valuable input.

Rated 1 out of 5 stars

You canceled my order without giving me…

You canceled my order without giving me any explanation. Do you think this is a good experience or not?

May 19, 2026
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Reply from Nature's Sunshine Products

We’re really sorry this happened and understand how frustrating it must have been. This isn’t the experience we want for our customers. Our team would be happy to take a closer look at what happened and assist you with placing a new order—please reach out to us so we can help.
https://www.naturessunshine.com/contact-us

Rated 5 out of 5 stars

Miracle Relief From Pain

I have been using this "miracle" massage lotion for years after a friend recommended it to me when I hurt my back and couldn't move without pain. It is absolutely amazing how it goes into the skin and works it magic. I have recommended it many times to my friends and they all agree. It's worth the price because of the of the relief it brings!

May 15, 2026
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Reply from Nature's Sunshine Products

We are so happy to hear our massage lotion has brought you such wonderful relief over the years! It is fantastic to know it has made such a positive difference for you and your friends. We truly appreciate your kind words.

Rated 1 out of 5 stars

I didn't receive my package

I didn't receive my package, but I got an email stating delivery

May 17, 2026
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Reply from Nature's Sunshine Products

We are sorry your package didn't arrive despite the delivery notification. Please contact our Customer Service department for assistance - https://www.naturessunshine.com/contact-us.

Rated 5 out of 5 stars

Everything arrives safely packaged

Everything arrives safely packaged. Nice everything I ordered and very fast

May 15, 2026
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Reply from Nature's Sunshine Products

We're happy to hear everything arrived safely and quickly! Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic experience

Fantastic products and excellent website

May 13, 2026
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Reply from Nature's Sunshine Products

We're glad you enjoyed our products and website. Thank you for your positive feedback!

Rated 5 out of 5 stars

The associate who helped me with my…order

The associate who helped me with my order on the phone was very courteous, professional and efficient with how she handled my purchase. I would definitely order again just on the experience alone. This kind of help goes a long way when dealing with seniors. Thank you so much.

May 15, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We are so happy to hear about your positive experience with our associate! We truly appreciate your kind words and are glad we could assist you efficiently. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

This product is the best natural supplements

I have ordered nature sunshine and ordering there supplements online are pretty great it explains the purpose of the product.

May 14, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We're happy to hear you find our online ordering process great and appreciate the product explanations. Thank you for your feedback!

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