Naylors - Coventry Reviews 3

TrustScore 4 out of 5

4.0

Canley Road, CV5 6RN Coventry, GB


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Company details

  1. Equestrian Store
  2. Clothing Store
  3. Horseback Riding Service
  4. Outdoor Clothing and Equipment Shop
  5. Pet Store

About Naylors - Coventry

Written by the company

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

Horse Simulator - Go Outdoors - Coventry

Oh it was great!

The member of staff who monitored me was truly delightful and so sweet, i didnt get her name but she needs a raise - I was the 13:00pm appointment on sunday 21st july 2024.

The simulator and simulation themselves were so clever and so much fun to ride! Very comfortable and the assessment gave a good indication of my balance in the saddle, leg and rein aids.

I'd definitely go to this Naylors store again and ride the simulator next time is local to me!

July 21, 2024
Unprompted review
Naylors - Coventry logo

Reply from Naylors - Coventry

Thank you for taking the time to leave such a great review about your visit to our Coventry Store. It is great to hear that you enjoyed your horse simulator session and found this beneficial. We do hope to see you in store again soon for another session.

Rated 5 out of 5 stars

Great customer service

Took my daughter for a free session on the horse simulator on Sunday 14th July 2024 and the young girl that was there to help was amazing. What an asset to your company. Her name is Maisey and she had so much patience with my daughter who had a lot of anxiety. She supported her to overcome her anxieties and was also very knowledgeable. Thank you

July 14, 2024
Unprompted review
Naylors - Coventry logo

Reply from Naylors - Coventry

Thank you for taking the time to leave a lovely review about your visit to our Coventry Store. It is great to hear that your daughter had a wonderful time on the horse simulator with Maisey. We hope to see you both in store again soon for another session.

Rated 5 out of 5 stars

Great time on the simulator for my…

Great time on the simulator for my 11year old. Louise the staff member was fantastic and so knowledgeable. My daughter was nervous but Louise was great and made my daughter relax and learn at the same time

June 23, 2024
Unprompted review
Naylors - Coventry logo

Reply from Naylors - Coventry

Super pleased to hear that your daughter has had a fantastic visit to Coventry and enjoyed her time using the simulator. We are happy to hear that Louise has played a vital part in your visit ensuring that your daughter had an educational but enjoyable ride on the simulator. We do hope to see you in store in the future.

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