We keep coming back to Naylors Nantwich, good range and competitive prices. Joanna helped us with a hat fitting, she gave us lots of good advice and showed my daughter how it should fit and why. Was v... See more
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We have been to the store a few times over the last month, getting things for my daughter starting Reaseheath,and been seen to by Joanna. She has been fabulous every time, very attentive and informati... See more
Company replied
I went into Naylors to purchase some clothing but was a little bit unsure what to get. A member of staff named Meg was so helpful, she showed me a wide range of things to help me get exactly what I ne... See more
Company replied
Visited one day last week for some new boots, was served by a lovely girl Meg she really helped me with choosing the correct boot! Super happy with my experience :)
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Company details
About Naylors - Nantwich
Written by the company
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContact info
Botterley Court, Nantwich Road, CW6 9GT, Wardle, United Kingdom
- 01829 262677
4.9
Excellent
478 reviews
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What a lovely shop !
What a lovely shop !!
If you're looking for anything equine, you'll probably find it here.
And even if not, their stock of clothes is fabulous.
Nice staff, great shop. We'll be back.
August 29, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for your kind words regarding your recent visit to our Nantwich store.
We are very happy to know that our range of products was sufficient for your needs and that our staff were able to assist you.
We hope to see you in store again soon.
Kind regards,
Naylors Customer Care Team
I went into Naylors to purchase some waterproof clothing …
I went into Naylors to purchase some clothing but was a little bit unsure what to get. A member of staff named Meg was so helpful, she showed me a wide range of things to help me get exactly what I needed. I would highly recommend
August 26, 2026
Unprompted review
Reply from Naylors - Nantwich
We're so glad to hear Meg provided such helpful assistance during your visit to our Nantwich store. We appreciate you sharing your positive experience and kind words.
We look forward to welcoming you back again soon!
Kind regards
Naylors Customer Care Team.
Visited one day last week for some new…
Visited one day last week for some new boots, was served by a lovely girl Meg she really helped me with choosing the correct boot! Super happy with my experience :)
August 25, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for your wonderful review following your recent visit to our Nantwich store.
We are pleased to hear that Meg provided excellent assistance in helping you choose the perfect pair of boots. We appreciate your kind words and hope you enjoy your new purchase!
Kind regards
Naylors Customer Care Team.
Joanna was so helpful
Joanna was so helpful! lovely experience and very friendly. After waiting years I finally bought a new pair of boots!
August 29, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for leaving your review about our Nantwich store.
We are pleased to hear that when you visited the store you found a pair of boots suitable for yourself with the help from Joanna. All the feedback we received is highly valued and we hope that we can continue to be of service to you.
Kind regards
Naylors Customer Care Team.
We keep coming back to Naylors…
We keep coming back to Naylors Nantwich, good range and competitive prices. Joanna helped us with a hat fitting, she gave us lots of good advice and showed my daughter how it should fit and why. Was very kind and no pressure to purchase, just wanted to ensure we were happy. Excellent and will keep returning
August 29, 2026
Unprompted review
Reply from Naylors - Nantwich
It is truly amazing to hear that Joanna at our Nantwich store was able to assist you in fitting a new riding hat and shared her knowledge with you. Your review is important to us and we appreciate you sharing this with us.
We look forward to see you returning to our Nantwich store in the future.
Kind regards
Naylors Customer Care Team.
We have been to the store a few times…
We have been to the store a few times over the last month, getting things for my daughter starting Reaseheath,and been seen to by Joanna. She has been fabulous every time, very attentive and informative. Would 100% recommend Naylors Nantwich and hope you are lucky enough to get Joanna x
August 29, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for taking the time to share your recent experience shopping with us at our Nantwich store.
We are absolutely delighted to hear about your wonderful experiences with us, especially as you prepared for your daughter's college journey. We always aim to provide our customers with the best customer care and it is great to know that this has been the case from Joanna.
We look forward to seeing you both in store again.
Kind regards
Naylors Customer Care Team.
Top class service from Joanna today
Top class service from Joanna today. My friend went to buy a riding hat and she was brilliant helping her. I went for the ride and as always still come home with jodhpur's and a top!!!! Thank you for your help and time today Joanna!!! 😀
August 22, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for your kind words. Positive reviews really are appreciated your comments have been passed on to the store's management team.
We are thrilled that Joanna was able to assist your friend with her purchase and that you also found some products to buy.
We hope to see you in store again soon.
Kind regards,
Naylors Customer Care Team
Knowledgeable service
A huge thank you to Joanna, who was very thorough in fitting my 9 year old with riding boots and a riding hat for me. Very knowledgeable and would highly recommend Naylors for riding gear.
August 8, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for your wonderful review following your visit to our Nantwich store. We are delighted to hear about your positive experience with Joanna, who provided excellent assistance in fitting your child with riding boots and a hat for yourself We appreciate your kind words and recommendation.
Kind Regards
Naylors Customer Care
We visited the Nantwich store today to…
We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat.
We were served by Joanna. She fitted the hat, showed her how to adjust it and also how to change the peaks.
Joanna was so knowledgeable, patient and extremely kind during the fitting.
We will most definitely be back in the future. Highly recommended!!! Top customer service!!
August 8, 2026
Unprompted review
Reply from Naylors - Nantwich
We're so happy to hear about your positive experience at our Nantwich store. We truly appreciate you sharing your feedback about the excellent service you received from Joanna. We look forward to welcoming you back again soon.
Kind Regards
Naylors Customer Care
New Ariat boots
Had a problem with ordering which was swiftly sorted.
Love my new Ariat boots.
Delivered promptly.
July 29, 2026
Reply from Naylors - Nantwich
We are pleased that your issue with ordering was resolved successfully and that you love your new boots.
We hope that we can be of service again in the near future.
Kind regards,
Naylors Customer Care Team
Exceptional customer service
Visited today after a break from riding for all new kit. Store is well stocked, clean and tidy with pretty much anything you might need. Jo was incredibly helpful and knowledgeable, even fitting my new hat and taking the time to discuss different boot options, nothing was too much trouble. I left with everything I needed, extremely impressed with the outstanding level of customer service. I will absolutely be going back after today’s great experience. Thanks so much for all your time and help Jo!
July 27, 2026
Unprompted review
Reply from Naylors - Nantwich
We always aim to provide excellent customer service and are thrilled to hear that this was your experience during your visit to our Nantwich store.
It is great to know that Jo was able to assist with your purchases and ensure the correct fit of your new hat.
We do hope that you are enjoying your return to riding.
Kind regards,
Naylors Customer Care Team
A great experience at Naylors today
A great experience at Naylors today. Meg was super helpful and incredibly patient trying to help my daughter find the right pair of boots. She was very kind and nothing was too much trouble, thank you Meg!
July 7, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for sharing your positive experience with us.
Its great to hear that our team member provided such helpful and patient assistance in finding the perfect boots for your daughter.
We appreciate your kind words and hope to see you again in store soon.
Kind regards
Naylors Customer Care Team
First time on mechanical horse after hip replacement aftereplacement after 7 months
I was made to feel welcome and was treated very well
The mechanical horse was explained to me and I was helped with the controls
Great experience all round
July 5, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for sharing your review with us.
It is amazing to know that you enjoyed your mechanical horse session at our Nantwich store and that you also had a great experience all round when visiting.
We look forward to seeing you in store again.
Kind regards
Naylors Customer Care Team.
Joanna at Naylors Nantwich is honestly…
Joanna at Naylors Nantwich is honestly so helpful! She’s so welcoming and always has me leaving the store with a smile!
July 4, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for taking the time to leave a review about your recent visit to our Nantwich store.
It is great to know that Joanna was able to help you with your purchase and made you feel so welcome in our store. We strive in providing excellent customer care to our customers and we're pleased to know this has been the case.
We look forward to being able to continue our services to you in the future.
Kind regards
Naylors Customer Care Team.
Went to Naylors (Nantwich)
Went to Naylors (Nantwich). Joanna who served us was great, she spent time making sure George's back protector was correct and explained how the fit should be. Joanna also spent time helping us getting other clothing we needed and I felt nothing was too much trouble.
July 2, 2026
Unprompted review
Reply from Naylors - Nantwich
We aways aim to provide excellent customer service and it is great to hear that this was the case on your visit to our Nantwich store.
Thank you for your kind words regarding Joanna's assistance, these will be passed on, and we hope that George enjoys wearing his new body protector.
Kind regards,
Naylors Customer Care Team
Great service
Saffron was friendly and extremely helpful. She offered to load my box with shavings, getting soaked in the process!
July 1, 2026
Unprompted review
Reply from Naylors - Nantwich
We always aim to provide excellent customer service and we are thrilled to know that Saffron was extremely helpful during your visit to our Nantwich store, despite the rain.
Your positive feedback is really appreciated and we do hope to see you again soon.
Staff were so helpful around the store
Staff were so helpful around the store. Very knowledgeable and could help us find the products best for our horse.
June 27, 2026
Unprompted review
Reply from Naylors - Nantwich
We appreciate your review regarding your recent visit to our Nantwich Store, we are happy to hear of your experience and we hope to see you again in the future.
Kind Regards
Naylors Customer Care.
Saffron was extremely helpful and any…
Saffron was extremely helpful and any task that was asked ie getting different ridding boots was completed in a friendly, professional manner.
June 25, 2026
Unprompted review
Reply from Naylors - Nantwich
We always strive to provide excellent customer service and it is satisfying to hear that this was the case on your visit to our Nantwich store.
Thank you for your kind words about Saffron, these will be passed on, and we hope to see you in store again soon.
Great hat fitting experience
Best hat fitting experience I’ve ever had! The staff were all lovely and took their time to make sure that they found a hat that fit perfectly. I’m black and have a lot of hair and a big head, which has made it difficult for other shops to fit me in the past but this was not a problem at Naylors Nantwich.
I had also used the click and collect service to pick up some other items which was great!
June 13, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for taking the time to share your experience with us after visiting our Nantwich store. We are so pleased to hear that the staff were able to assist you in providing a great hat fitting experience for you. We always strive to ensure our customers receive the best customer care and it is amazing to know this has been the case. We look forward to seeing you in store again soon!
I was really impressed with Kayleigh…
I was really impressed with Kayleigh when I went in for some new boots. She went out of her way to show me what would suit my needs. She was very patient and spent the time with me to ensure I got a correct fit. We found all the Staff to be friendly, knowledgeable and approachable. This kind of service is rare and we would definitely recommend this store for all your equine needs
June 4, 2026
Unprompted review
Reply from Naylors - Nantwich
Thank you for taking the time to share your recent experience at our Nantwich store. It is great to hear that Kayleigh went out of her way to assist you in finding new boots. Your feedback is important to us and we really appreciate you taking the time to share this. We do hope that we can continue to be of service and look forward to seeing you in store again soon.
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