Bought a dress to wear at my children Holy Communion, Royal Mail delivered it to the wrong address and advised to contact the company as they would need to raise it with them. Multiple emails sent and... See more
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See what reviewers are saying
I ordered the Senseless Luxe Rose Gold High Neck Beaded Shoulder Sequin Embellished Hourglass Illusion Maxi Dress my engagement party has been brought forward and panic set in I’ve never heard of this... See more
Love the style and fit but it is faulty and I haven't yet heard back from customer service about replacing it. Its only been a few days but worried that I won't hear back before the deadline to retu... See more
I ordered 3 dresses and returned them all (2 for refund) 1 for an exchange for a smaller size. I returned with Royal Mail tracked & waited 14 days as per their advice. They have refunded and exchang... See more
Company details
Information provided by various external sources
New Homepage Welcome to Nazz Collection! We believe Great fashion needn’t cost the earth, and should be individual, accessible and most of all affordable
Contact info
United Kingdom
- nazzcollection.com
3.8
Great
442 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give 10 stars if I could
I would give 10 stars if I could! Fast shipping (comparable to Express shipping).
The dress came exactly as shown! Great quality and a show stopper! Awesome online customer service (chat), was able to confirm that the dress was stretch. I will buy from this place again for sure!!!
July 3, 2022
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Quality of the dress is amazing and it…
Quality of the dress is amazing and it looks great if not better in real life. Only thing i would say is the beige net isn’t easy to notice on the models so to show it more through darker toned models as it can be misleading.
July 2, 2022
I ordered this dress for my daughters prom
I ordered this dress for my daughters prom. It is beautiful! Fits perfectly! Figure hugging but stretchy at the same time. She loves it! I paid extra for a fast delivery. I ordered it on the Friday and it arrived Monday morning. It is the first time that I have used this site. I will 100% be using it again. The quality is amazing and the price was very reasonable. Looks a lot more expensive!
😊
July 1, 2022
Nazz collection clothes are nothing but…
Nazz collection clothes are nothing but quality I ordered a dress for next day delivery in which it arrived first thing in the morning I was grateful for discount being offered on this site..the dress fit perfectly and quality was 10/10
June 16, 2022
perfect
beautiful, unique and lovely quality dress for my prom!!! so pleased, thank you so much!
May 15, 2022
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I ordered a dress on may 4,2022 paid…
I ordered a dress on may 4,2022 paid express shipping and its may12,2022 and still haven’t received the dress.
May 12, 2022
Reply from Nazz Collection
Hi,
Thank you for getting in touch about our worldwide-express-4-day-international-service.
Items can get delayed when shipped international for many reasons, this can include incorrect shipping address, being held at customs or a delay from the delivery services.
Our most common issue from customers ordering internationally is orders being held at customs and duty - so it is important for customers to keep an eye on the tracking and once in destination country to get in contact with customs and pay the release fee.
Hope this helps!
To be honest I was a bit sceptical…
To be honest I was a bit sceptical after I placed an order with Nazz Collection as there was loads of negative reviews, I can only be honest and review my own experience.
This company was very sufficient, friendly and offered a great service to myself.
I placed a wrong size dress and emailed the team and within hours I got a response to confirm that they have changed the requested size with no issue at all. I thought this was very nice as other companies you can not adjust your order once you get confirmation of shipment but Nazz did.
Unfortunately the dress was beautiful but however it didn’t suit me.
I returned the the item and received a refund in less than a week obviously minus the return cost.
I would definitely shop here again as the dresses are absolutely stunning.
Thanks Nazz x
May 12, 2022
The dress is an absolute dreadful fit
The dress is an absolute dreadful fit. Ordered size L - way too small.
May 10, 2022
Reply from Nazz Collection
Dear customer,
We are very sorry to hear about this issue, our sizing on most dresses range from size 6-18 with a 4 way stretch as we try our best to accommodate for customers of all shapes and sizes.
Please open a return case to return this item for a refund and we hope this doesn't affect you shopping at Nazz in the future.
All the dress are on point
All the dress are on point, service excellent and speedy delivery
May 9, 2022
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Website allowed the selection of an out…
Website allowed the selection of an out of stock item. Was informed correctly and received the proper refund by the customer service staff. Was disappointed that they did not know if/when the item would be back in stock.
Thanks
April 13, 2022
Loved my dress and got a lot of…
Loved my dress and got a lot of compliments on the night.
It fitted extremely well and was quality x
April 11, 2022
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I was very pleased with the dress’s…
I was very pleased with the dress’s quality and how it fit me perfectly
April 8, 2022
I ordered a dress for next day delivery…
I ordered a dress for next day delivery that Royal Mail delayed meaning I would not get it for the event needed for. The team opened the store on a day the store was not opened in order for me to receive a dress for that night. They went above and beyond, issued me a speedy refund and on top of that the dress was fabulous !
April 7, 2022
Unprompted review
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Beautiful
The one I got is a beautiful dress just a bit tight in the arms. So good I will not be returning it
April 3, 2022
The best
The best! I find the perfect dress and such lovely service!!! The material feels expensive.!!!
March 29, 2022
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