NBA Store Europe Reviews 

2,771
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 460 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting items are beautiful, well-made, and exactly as advertised. Many people also highlight the fast and reliable delivery, often receiving orders quickly and in perfect condition. The overall ordering process is frequently described as smooth and efficient. However, some customers noted concerns regarding delivery, citing expensive shipping fees and longer than expected transit times. Others experienced inconsistent product sizing, leading to items being too small or too large, with returns for personalized items sometimes denied. Additionally, some reviewers mentioned high prices and occasional issues with receiving damaged or incorrect items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and availability. Many reviewers... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting positive experiences,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the brilliant and authentic... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices to be fair, convenient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were advertising "free standard delivery over £30" (and my order was over €100), then at checkout I saw there is no standard delivery option, so it wasn't free for me. And I got every email in It... See more

Rated 4 out of 5 stars

Everything ok, there was a little discrepancy. But it was then solved really very quickly and satisfactorily. The items are great and beautiful. But are a little smaller, so order a size larger. Gladl... See more

Rated 4 out of 5 stars

Very good and high quality product, the prices are quite high but I managed to get a discount, and the delivery took too long, more than what was indicated on the website.

Rated 4 out of 5 stars

Items were good quality, too bad there is no cheaper option for normal shipping to Austria only FedEx and DHL are available which inflates total costs.

Company replied


Company details

  1. Sportswear Store

Written by the company

Celebrate the Boston Celtics' NBA Finals win with official championship gear from Store.NBA.com! Discover the latest Boston Celtics NBA Champions apparel, including t-shirts, hats, collectibles, and more. Our wide range of official Celtics apparel and merchandise gives every fan the chance to honor this remarkable victory. Don't miss your chance to grab one-of-a-kind Celtics merchandise that highlights your team pride. Shop now at the Official NBA Store for the best selection of official Boston Celtics championship gear!


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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3.8

All reviews

(2,771)

1,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great experience ordering with them!

Service was quick love the styles they have to offer bought countless jerseys, hoodies and jumpers from nbastore Europe. I had an issue with the delivery company however that was nothing to do with nbastore and they promptly replaced the item lost and the customer service was top notch!

October 22, 2025
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I am 2 weeks trying to return an item which I have purchased and they cannot provide me with a return label. I am never purchasing from this company again. Be warned.

December 4, 2025
Unprompted review
NBA Store Europe logo

Reply from NBA Store Europe

Hello Brendan, thank you for the information. I apologize for this situation. We've already sent you a coupon so you can make a free return, but I'll do it again today. A ticket was already created during our previous communication. There was a problem with our portal. Please try again, Bart :)

Rated 1 out of 5 stars

Everything was wrong

Everything was wrong. Literally, EVERYTHING was incorrect in my order: from the team of the shirt, the size, the name (it was personnalized) and the number.
team Orlando instead of bulls
size L instead of S
name "Zobito" instead of "Ziad"
number 21 instead of 23

All all of this, to loose 135,95 euros...

June 18, 2025
NBA Store Europe logo

Reply from NBA Store Europe

Hello Sabrine , I am sorry to hear that we sent you the wrong jersey, and I appreciate you bringing it to my attention. I am happy to help. I have reviewed your order and sent you an email to the address on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam

Rated 1 out of 5 stars

Horrible experience managed by Fanatics…

Horrible experience managed by Fanatics Europe. Shipping and returns destroy whole experience.

April 8, 2025
NBA Store Europe logo

Reply from NBA Store Europe

Hello Kamil,

We regret your negative experience with shipping and returns. We appreciate your feedback and will review our processes.

Sincerely, Crystal

Rated 1 out of 5 stars

I did not get a purchase confirmation…

I did not get a purchase confirmation email

December 1, 2025
NBA Store Europe logo

Reply from NBA Store Europe

Hi Tadas,

I am very sorry you did not receive you order confirmation. I have reached out to you for further assistance. I look forward to hearing back from you!- Sharon

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