North Carolina Farms Reviews 1,434

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the plants, noting they are healthy, vibrant, and ready for immediate use. Many appreciate the careful growing practices and the wide selection available, making it a reliable source for top-quality plants. The staff is frequently highlighted for being professional, helpful, and encouraging, ensuring a positive experience from ordering to delivery. Reviewers also commend the efficient delivery service, especially when handled in-house, which ensures plants arrive in perfect condition and on time. However, some customers also noted issues with the condition of plants upon arrival, citing instances of broken stems, dried-out cuttings, or plants being out of their trays. These problems were often attributed to mishandling by third-party shipping companies, despite clear labeling for live plants. A few other people also felt that some orders contained incorrect plant varieties or that the plants were smaller than expected.

What people talk about most

Product

People report positive experiences with product, consistently receiving healthy, well-grown plants that... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the health, vibrancy,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that plants always... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction and a... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing from NC Farms for a couple of years now, and I can’t say enough about their outstanding service. Their customer service is truly the best I’ve ever experienced — always re... See more

Company replied

Rated 5 out of 5 stars

Great plants as usual! Most importantly, the in-house delivery ensures that plants arrive in perfect condition. So much better than delivery through the usual carriers. Also, the delivery costs are mo... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from the first call to order our 630 assorted coleus plants to delivery of them. They were careful to let us know when they would be delivered so we were able to be there to put... See more

Company replied

Rated 5 out of 5 stars

ordering with North Carolina Farms was fast and easy, many selections to choose from. the only comment I have is you use amazon delivery, and many of the plants were flat, they must have placed heavy... See more

Company replied


Company details

  1. #1 of 4 best companies in Wholesale Plant Nursery

Information provided by various external sources

A wholesale starter plant company with more than 40 years of service supplying rooted plugs and unrooted cuttings to the greenhouse industry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great packing

Great packing! Fast service. Easy checkout.

April 16, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

My order.

The person I spoke with was very helpful. Although, the delivery person does not read the box. The box clearly says Live plants. THIS SIDE UP. I received the package in person and I straightened him out. Plants are beautiful. Lots of compliments from my customers. Thanks.

April 10, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

First time buyer

First time buyer, most of my plugs were great! Bacopa Snowtopia had about 15% of plugs with little soil and roots that were not transplantable. The entire tray was not as grown out as the other 5 I received. All the rest were really rooted well. The trays came packaged well too. I would definitely order again.

April 15, 2026
Unprompted review
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Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! We're sorry to hear about the Bacopa! If you feel they will not grow, you can take pictures and contact our office to submit a claim.

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Great experience

Great experience

April 20, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Wonderful people to do business with

Wonderful people to do business with! Always there to help when you have any questions.

April 16, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Plants were packaged well and looked…

Plants were packaged well and looked very healthy

April 8, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Everything arrived healthy!

Everything arrived healthy and well packed. They're in such great shape, we have very little re-planting to do. NCFarms really delivered on quality!

April 9, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Very good for a beginner in plant…

Very good for a beginner in plant nursery. Thanks

April 9, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with your experience!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Delivered in excellent shape as usual

NC Farms is great to do business with. Great website. Great packaging.

April 10, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Great delivery, gorgeous plants

The plants arrived in perfect condition this time, no plugs were smashed or askew. I noticed that the way they were packaged was a little different, hopefully this contributed to their safe arrival!

April 8, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Plants were delivered on schedule and…

Plants were delivered on schedule and they are doing great

April 8, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

On time and spectacular!

Plants arrived on time and were in great condition.

April 6, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

service was very helpful in helping me…

service was very helpful in helping me to replace a few thingsthat were damaged in shipping. sent iten=ms out quickly too. very pleased with the quality and the vast assortment of plants.

April 7, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Fast and easy online

I always order online and pick up. It's fast and easy. Plants are quality.

April 2, 2026
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Good customer service

Good customer service. Plants looked great!

March 27, 2026
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 4 out of 5 stars

The dragon wing were so much better…

The dragon wing were so much better this time they had great size and are doing so much better . Thank you

April 8, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants! It's good to hear your dragon wing are doing well.

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Took a while but finally received

Took a while but finally received. Best prices around.

April 7, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

Great experience so far!

Our experience with NC Farms has been wonderful so far. We placed our first orders last season, and were so pleased with the handling and shape of the plants that we decided to do the bulk of our ordering with them this year. No complaints at all. Customer service is top notch, as well. They identified a double payment and immediately contacted us regarding it before we’d even had a chance to do so ourselves.

March 31, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

Rated 5 out of 5 stars

absolutely fantastic

the flowers were delivered quickly in perfect packaging

April 1, 2026
Unprompted review
North Carolina Farms logo

Reply from North Carolina Farms

Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!

Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!

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