Ncmobile Reviews 

151
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don't do business with this person. He's a scammer. He's asking for $100 to do a job he already did for $30. Dishonest person!

Rated 5 out of 5 stars

I don't generally buy from unknown vendors but no complaints so far. Very fast and efficient delivery using DHL Express which means customs is pre cleared - 3 days door to door S Korea to UK. Product... See more

Company replied

Rated 1 out of 5 stars

They do not respond to emails. Zero replies regarding product queries. I emailed multiple times to both email addresses (their Japanese site has a slightly different email address), received no repl... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from NC Mobile. I've ordered an LG Velvet and lastly an LG Wing in Illusion Sky colour. This company is seriously amazing! Extremely helpful, Customer service is seco... See more

Company replied


Contact info

2.5

Poor

TrustScore 2.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(151)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I LOVE NC MOBILE SO MUCH 😭💜

NC mobile is a website I TOTALLY recommend you to buy from. I used to have many issues from other online shops (things were just too expensive, and my account kept getting locked) but NC mobile is amazing and you do not require an account to order something. I bought the BTS earbuds and they literally came 5 days earlier than expected 😭 AND IM LITERALLY OBSESSED. The order was in perfect condition and wasn’t damaged, and I live all the way in Australia. Please trust NC mobile! THANK YOU NC MOBILE I PURPLE YOU 💜💜

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you

It was very quick from order to arrival and the packaging was polite. The price is also cheap, so it's great.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Good

Shipping: so fast.
product : satisfied.
( i hope the product state stay good after few days too )

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service for UK buyers wanting LG phones

I'm a fan of the LG premium phones as a better value alternative to Samsung, plus the sound with the headphone jack and HD DAC is amazing. Sadly there are seem to be no UK sellers of LG now. Even more sad LG is exiting the mobile market. I had been using a Hong Kong version LG-40 with no problems, so was confident that buying a Korean LG-50 would work. Seller dispatched phone immediately. Fedex delivered phone within 5 days. (Seller seems to be using a 3-day service with Fedex and some people seem to be getting their delivery within that time, but I've had some issues with Fedex recently so was happy it got here in 5.) Phone arrived factory sealed and defaulting to the option to set up in English as soon as I turned it on. Phone worked straight away with my existing Three SIM. Heads-up that once you have switched it on for the first time, there are a lot of software updates that come through one after another, so you have to restart multiple times in the first 36 hours, but that has settled now now. All good.

June 10, 2021
Unprompted review
Ncmobile logo

Reply from Ncmobile

We also love LG phones, such a pity that LG decided to close down their mobile business. We are making effort to supply LG phones as long as we can. Thank you for your amazing review!

Rated 5 out of 5 stars

Highly recommend!

Amazing customer service! First I was worried that it wasn’t real as the prices are really good! I have ordered Galaxy Buds and now my Samsung Z Flip phone and both arrived quickly with full tracking. I had a question so I messaged the owner on WhatsApp and he responded very quickly and was super helpful. I saved around £500 buying my Galaxy Z Flip on here and the Mystic White colour which I now have, is not even available in the UK! Would highly recommend!😁

June 10, 2021
Unprompted review
Ncmobile logo

Reply from Ncmobile

We love your detailed review, thank you so much for the kind words!!

Rated 5 out of 5 stars

Quick Delivery & Easy tracking system

I orderd 2th of Jun for New mobile phone.
And I was able to receive it in three days...even in Hokkaido. Its incredible delivery speed. Im so satisfied.

And I also could check tracking easily with my order number as when as i want.
The new mobile condition also perfect.

If someone who considering to buy check here,
I storngly recommend & you can trust here. :D

June 10, 2021
Unprompted review
Ncmobile logo

Reply from Ncmobile

Thank you for your order from Japan! We hope that you like your phone!

Rated 5 out of 5 stars

Excellent service

Excellent service. Half way round the world to my door in 4 days tracked and updated all the way.

June 4, 2021
Unprompted review
Ncmobile logo

Reply from Ncmobile

Thank you for your feedback, we really appreciate it!

Rated 5 out of 5 stars

Fantastic

Ordered the BTS galaxy buds; arrived so quickly after a few days, and connected in an instant. All is fantastic, would recommend.

May 1, 2021
Ncmobile logo

Reply from Ncmobile

Thank you so much for the review Anne, we really appreciate it!

Rated 5 out of 5 stars

My foster son is in awe…

My foster son is in awe of his Galaxy buds, I'm sure he would give 10 stars if he could. I have bought numerous buds for him in the past but none that were a good fit, he loves the fact that they stay in his ears and feel comfortable, and I love the fact that at a touch he can cancel out what he's listening to and is able to hear me talking to him.
The service was fab, they arrived on the day specified and packaging was great, definitely deserve the 5 stars and would use this company again.

April 24, 2021
Ncmobile logo

Reply from Ncmobile

We are so happy to hear that your son likes the buds! Thank you for shoppping with us.

Rated 4 out of 5 stars

Kind gesture

I happened to buy a phone from this place and little did i know when i got this phone most apps and writing was in Korean it didnt mention anywhere that the apps will be in Korean however email NC mobile and they compensated me with a gift card nice gesture of them.

April 24, 2021
Ncmobile logo

Reply from Ncmobile

Dear Ash, Thank you for your feedback! We really appreciate you bringing this issue to our attention, we did not pay enough attention to the product’s description. We have changed every LG phone description. We are sorry for all the inconvenience and I hope that we will be able to deliver a better experience next time.





Rated 5 out of 5 stars

I had to refer to reviews on trustpilot…

I had to refer to reviews on trustpilot before buying from them and it is only right to add my reveiw too. Excellent service. Affordable items and quick delivery. Just good old fashioned customer service. Highly recommended. Will give them 10 stars if i could.

April 19, 2021
Ncmobile logo

Reply from Ncmobile

Thank you so much for shopping with us and leaving this great review!

Rated 5 out of 5 stars

Super fast delivery, brand new product, great price!

Really surprised with how quick the delivery was from South Korea, arrived within 3 working days of placing the order! Product as described, brand new, and NCMobile even threw in a free adaptor and pop ring which was really nice. Great new LG Wing at a really good price, thanks so much for the perfect service!!

April 19, 2021
Ncmobile logo

Reply from Ncmobile

Wow we are impressed by your detailed review! Thank you for taking the time to leave us this feedback!

Rated 5 out of 5 stars

Great service

Great service! Spot on with time of delivery.

Best regards
Roy

April 19, 2021
Ncmobile logo

Reply from Ncmobile

Thank you Roy for your feedback and 5-star rating!! 🙂

Rated 5 out of 5 stars

Honestly was a little nervous buying it…

Honestly was a little nervous buying it from here despite the good reviews because no place was selling bts’ samsung galaxy earbuds besides this one and I never heard of this site before. However it arrived as quickly as they said it would and it’s authentic and works so well. I have nothing but praises.

April 19, 2021
Ncmobile logo

Reply from Ncmobile

Thank you so much for trusting us and leaving this amazing review! It hasn't been a long time since we launched our online store, but we are so grateful for everyone who puts their trust in our company, we will work hard for our customers!

Rated 5 out of 5 stars

Arrived quick and a great product

Arrived quick and a great product, will definitely purchase from NC mobile again :)

April 19, 2021
Ncmobile logo

Reply from Ncmobile

Thank you so much for shopping with us, hope to see you again^^

Rated 5 out of 5 stars

Communication was Excellent

The process was easy, and transparent. Communication was on point, and my phone arrived within a week. I am so excited for my new phone. At first I paniced when I saw the Korean symbols on my keyboard but just a quick adjustment in the settings and everything is to my liking. So happy with this purchase, and saved over £150!

April 19, 2021
Ncmobile logo

Reply from Ncmobile

Thank you so much for the detailed review, we are so happy to hear that you like your new phone ♡

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look