Ncrowd Reviews 

NCROWD ARE ABSOLUTELY USELESS AND FRAUDULENT! Any merchants currenlty selling should withdraw all deals. We are owed £3K (and have been owed this amount for 3 months) and all emails being ignored. Phone numbers no longer working. They are quick to take on deals but useless at paying. I am no longer sending out goods until payment is made.

BUYERS AND SELLERS (MERCHANTS) BEWARE OF THESE CHEATS!

Been selling vouchers for months through ncrowd for our hair salon! Have been messed about from pillar to post from day one having late and not full payments so eventually had to start telling customers we were not taking vouchers as we were working for nothing because ncrowd would not pay us!! This ended in many angry upset customers giving our salon a bad name and a all round headache for us!! Ncrowd now owe almost £1000 and the so called "rep" "Patrick" done nothing but spout nonsense keeping us hanging on knowing that ncrowd were going bust rather than just telling us he must have been paid to talk nonsense to all the merchants!! The police are getting called in the morning as had enough of emails being ignored and automated answering machines etc!! Total joke and disgrace of a setup!!

I am also a merchant with Ncrowd since early this year, payments have been irregular and im still waiting on a payment. I urge everyone to consider using groupon or living social as they seem to extremely helpful and have a regular payment ethic. I am considering processing a claim through the small claims for the owed monies and damages....

Soon these people are going to run out of targets and hopefully fold.
Matthew Farnham of Maine hair studio, Cardiff.

Previous reviewers have said it all. One big scam. Due to non delivery of orders I ended up with 'credit' on my account as they 'couldn't' refund. Now in liquidation so I won't see my money back but.... surprise surprise they are back in business owned by a 'new' company. Would avoid both as supplier and buyer.

This was last email I send it to Ncrowd and still no respond
this is 3d email I send you and no one respond plus I send to loca@ncrowd 3 emails and still no one
answer me we sold 64 vouchers the voucher price is $50-$229 and from this amount you paid only $3457 and the balance is $5120.00
please pay your balance ASAP thank you
and still they don't want to pay

Anyone have same problem do
1- collect emails from Ncrowd website (the business who have
2- share with them your problem
3- share your problem Toronto star
4- share your problem 1010 news talk
5-send all your document for Ontario consumer protection

Absolutely shocking company, zero customer Service - no contact number - if I could give a 0 rating I would.

Bought two "Ralph Lauren" tshirts from them - then had to complain or pay £5 PER TSHIRT packing, alarm bells... then takes 10 days to get the product only for surprise, surprise - the t-shirts are FAKE! complete waste of time and money.... I Have been complaining and not had any word of a refund either!

I bought a voucher for a restaurant, the Cafe des Amis. The restaurant went out of business before I could get a chance to use it. I contacted Ncrowd fully expecting a refund and with no quibbles. But was sent this e-mail.:
"We are so sorry that you were unable to use your vouchers.
Our refund policy on local deals is within 7 days of purchase. However, we will make an exception and provide you with store credit for this purchase."
Obviously if the restaurant had not gone out of business I would have used the voucher and the "7 day" comment is ridiculous.
This company underestimate the power of Social Media!. There are many people online who have received the same message and are complaining about this. Especially since Amazon local and Groupon also sold vouchers for this restaurant and have automatically given their customer a full refund, without them even having to ask. Ncrowd's attitude towards this situation will seriously damage their company reputation if they do no reconsider this "policy". I for one will not be using them again and you can be sure everyone on Facebook, Twitter and Tripadvisor will know about it!

I am one of the merchants who has also not been paid by NCrowd, I tried contacting the agent who set up the deal, I have also emailed their support and also the accounts department who told me they were looking into it, but still do not have a response. Avoid this company at all costs I am going to find a solicitor!
A payment has now been made, although not the full amount which they say is due on Sept 1st, will wait to see if this is received on time and post and update!

I started working with Ncrowd as a Merchant in May. The first installment they where due to pay me was 30 days late. I am a small company who had already given them 45 days credit and sent all coupon orders there purchase. Eventually I had to threaten Ncrowd that I would contact customer who I was yet due to send goods to to request a refund. A week later they paid me. I was no longer prepared to wait for any future payments or extend them credit so requested they close my account and pay me the remainder of what they owe... They now don't respond to my emails and are again very overdue on what they owe me.

I would STRONGLY advise anyone thinking of becoming a merchant with them or even purchasing a voucher to not and visit, Wowcher or Living Social who do pay on time and in full.

They are a disgusting company who wont give names on the account emails..

I became a Merchant in May, and Ncrowd have not not paid me the amount they are claiming they have. I have tried getting hold of them, their UK number is no longer available for their support desk or finance support and the rep is ignoring all my emails, texts and calls, and that's before I've even told him the problem!

Plus, my fake receipts includes VAT on top of my "payments", so the amount I signed the contract for will not be the amount I actually receive.

I'm only half way through my deal and have no choice but to refuse any more vouchers until this matter gets resolved - if it ever will!

It's not only bad for them, but paints my business in a bad light with potential clients.

If you're looking for a voucher company either as a Merchant or a customer, go with Groupon or Living Social who are faultless and AVOID these cowboys!

Bought a voucher for a cut and blowdry 2 months ago. I rang the merchant a few days ago who said that they had done a deal with ncrowd in January but they don't have permission for this deal now and can't accept these vouchers. As Ncrowd knew about this 2 months ago they should be automatically refunded the money to everyone that bought the voucher yet they wait until you get in touch with them. I have received store credit which cannot be used with discount codes which means you get penalised for the companies dishonesty. They also do not listen to feedback. I emailed them 2 months ago as for some strange reason they've stopped putting phone numbers or addresses on the vouchers meaning you have to Google them every time. That's still not changed. Other companies like Groupon and Living social are much better. Won't be using them again

Update: I emailed "Carl" 5 days ago and am yet to receive a reply or payment. Also emailed members of senior management 4 days ago, no response from them either. Very unprofessional. Will update again when there's any movement. My advice remains the same at this point. AVOID at all costs!

Sad to be writing this... I have now been a merchant of nCrowd for 18 months. They have always been bad at paying, useless, unhelpful and in fact often patronising in their communications when I attempt to resolve things quickly and reasonably. They now owe my business over £12k; part of that debt is more than 2 months old. I have had no payments nor useful communication from them in over 4 weeks and I have now had enough. I have today emailed "Carl" who appears on this forum to be prepared to help resolve the issues being experienced by MANY other merchants who were unfortunate enough to think a partnership with nCrowd would be mutually respectful and beneficial, and will update this post honestly and regularly with how I am getting on... In the meantime, until I am convinced otherwise, I would strongly urge any business thinking of working with nCrowd to look at anyone and EVERYONE else in this market space before having to endure the tiring and endless unprofessional and unethical business practices that consistently appear to be the nCrowd standard. We work with 8 other partners across Europe, including 3 of the big guys, and they're all fab. Avoid this lot like the plague. You have been warned!!!!! (Carl, I am assuming the content of this review, email I've sent you today and "HMc" will be enough for you to work out who I am. I look forward to working with you to resolve this... You should have everything you need in the 2 month long email stream I sent you. I just want what we are rightfully owed, thank you).

I purchase two cooking experience vouchers, which kept getting cancelled by the merchant. After the last cancellation I contacted ncrowd and they refunded me, no questions with credit in my account (which is why I have given 3 stars). I did query why I was not refunded back to my original method as it was not my fault, however was told that's all they could do. That didn't bother me too much, but there's not really anything I want yo buy from the site so seems like a waste. Today there is a 20% off promotion which makes one deal more appealing to me, however I cannot get the 20% off if I want to pay for it with credit. Not a good way to get potential customers to use your site and return to it.

I was unable to use a voucher and rang to see what could be done . The immediate response was that the cost would be credited to my account. A pleasant surprise. Thanks Amanda

Hi, I previously left a review explaining my concerns regarding vouchers for Ralph Lauren t-shirts that i purchased. Carl got back to me and asked that i contact him, Carl didn't really need to do anything as the company who i purchased the t-shirts for got on the case too. I appreciated the responce from Carl, and im sure he would have helped further had it not been for Brandsvillage getting on the case

Excellent products and services on offer at competitive prices. Customer service great too. Responsive and understanding. A happy member and recommend ncrowd to all.

Following my complaint about their service Carl Short a manager emailed me and resolved the issue very professionally and quickly. He informed me a little of the background as to why things had gone wrong. A full refund of my voucher was done. Very very satisfied with the outcome and the professionality of Carl - Mrs Davis

ordered an item May 10th for Father's Day, still have not received.
Have been told week by week it's on its way and still not here.

Thanks nCrowd for ruining our Fathers Day !!!

I received a defective product. Neither on the web pages, the receipt or emails does it say that there is a 14 day only return policy. I have printed out all the information just in case they realize that they do not have full disclosure and will remedy this situation.
When I emailed that I received a defective product, they emailed me about the 14 day policy. I believe I received this product 7 to 21 days ago. I have ordered 100's of dollars from this company and never complained (except for one item that took 3 months to receive) and they will not refund 16.00!!!!
I only wanted a replacement product (I was never told whether it was just my product or all of the products.) and disclosure of their policy on every receipt that they send out.

I had a quick and efficient answer.
My case was dealt with very fast.
And i was very happyy

thank you