Paul Gresh was impeccable and a consummate professional throughout this entire experience. He was compassionate with my challenging situation, and never let me down. Paul always had time to take my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Neat Loans and Paul Gresh stayed with me and supported me through the whole process. Mortgage advisors in the past thought I was too much trouble because of my unconventional livelihood and layoff dur... See more
We had an excellent experience with Neat Loans! We found our forever home and with the help of our loan officer Paul Gresh, everything went as smoothly as possible. Paul was there every step of the wa... See more
Paul has been many clients go to guy for setting up both standard and creative mortgages.. I do recommend folks speak with him first when I meet them as I can trust that once Paul is in the process,... See more
Company details
Written by the company
The traditional mortgage process is broken. Buyers want a transparent, organized, and digital-first home loan experience. Instead, most lenders don’t offer visibility into basic questions like “What do I need to qualify?” or “Will I keep the same home loan rate by the end of this process?” At Neat, we aim to solve this mortgage mess, so we built a home financing company for the client first. Our platform allows home financing to happen in real-time, in a one-session process for greater speed and certainty.
Contact info
2580 55th Street #101, 80301, Boulder, United States
- 800.661.2194
- help@neatloans.com
- neatloans.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keep it neat with Jimmy & Justin!
There’s not enough I can say about neat loans! Jimmy Izzo & Justin Carmichael are my go to mortgage brokers & they do not disappoint! All my clients who have used Neat Loans comment how stress-free Jimmy and Justin make the process. I have to agree since I’ve used them for my own Platinum Pre-approval! They are responsive, efficient, dedicated and available 24/7 which is crucial in this market. Thanks guys for keeping it neat for me & my clients!
Hard working, resourceful, responsive team!
Isabela was fantastic to work with when evaluating my loan options. As it turns out, we did not have an opportunity to work together and close the loan but she went above and beyond to explore various loan products, rates and features on a few different properties (both refinances and new purchases). Isabela is supremely responsive, honest and resourceful. I felt like I was receiving very individualized service and can’t wait to work with her again.
Paul and the team were absolutely…
Paul and the team were absolutely incredible. The close was fast and the communication was next level. Highly recommend, we will be using Neat Loans on all future transactions!
Refinancing with Paul and Carter
The entire experience refinancing our house was great with Neat. Paul Gresh was incredibly helpful and came back to me several times with better pricing/promotions to help us get the best price possible. He checked in at appropriate intervals and was clear in getting us through the process. Carter was also great on the closing, it was so smooth I don't have a lot to add! We have an investment property that we are looking to refinance in the near future and are definitely going to work with Neat again. Love that Neat is in CO too!
Isabela was great, so was Neat
Isabela was great. As a mortgage loan officer myself, I would recommend both her and Neat.
Kudos to Jessie
Kudos to Jessie
Jessie your followups and clear understanding of the process saved lot of my time. I wouldn't working with you again.
Thanks,
Veera.
Decided to give Neat Loans a try for a…
Decided to give Neat Loans a try for a refinance of my primary home loan. My primary lender was put off by my rather complicated financial picture including multiple rental properties. Paul Gresh and Brianna Nelson of Neat Loans were super friendly and accessible. They helped guide me through the process and the Neat Loans web portal made the whole experience seamless. As a veteran of many loans through multiple lenders, I was highly impressed with Neat. Would definitely recommend them!
Chuck and Team were Fantastic
Professional, Available, Transparent and FAST. Best experience I’ve ever had getting a loan. Chuck Threshie is very knowledgeable and easy to communicate with. He made everything simple and easy. Neat Loans has a very efficient online platform and their support staff turns around all questions promptly. I knew where we were in the process the entire time. Also - they found me the best rate after shopping at 7 other providers. Highly recommend. Will definitely be using Chuck and the Neat Loan team again in the future.
Jimmy and Justin provide exceptional…
Jimmy and Justin provide exceptional customer service and are creative and hardworking with all lending situations.
Chuck and Neat Make it Easy
Chuck Threshie and Neat Loans have always been a pleasure to work with. They make a cumbersome process much more streamlined. I have used them personally as well as referred my clients who have had positive experiences as well.
Great product and Justin really cleared…
Great product and Justin really cleared away the hurdles to making this happen. It took a long time but I think that was not related to Justin's service. Thanks for the partnership on getting this done!
Neat Loans (Chuck Threshie…)
Neat Loans (inparticular Chuck Threshie & his team) were really easy to work with. The underwriting process was very smooth and the pricing was super-competitive. I highly recommend Neat Loans to anyone looking to refinance a home mortgage or fund a new home purchase. You cannot go wrong with this team!
NeatLoans made applying for my first mortgage a success!
NeatLoans made the process of applying for my first solo mortgage a success. They made a very stressful process, feel calm and controlled. Their team was knowledgeable and very responsive. I had 100 questions and they answered all of them quickly and thoughtfully. It felt like they were my partners every step of the way and had my best interests at heart.
Highest praise for Neat Loans
Justin and the team at Neat Loans have been a great mortgage provider to people I know and care about. If a loan can get done, Justin will get it done! Turnaround time is so fast and the rates are the best available. Thank you Neat Loans!
Justin and the Neat Team - 5 stars all around
Justin Carmichael and the Neat team have been such a pleasure to work with. We have used them three different times now for mortgages and refis. Justin is super responsive, comes up with creative suggestions and gets the job done incredibly quickly. He's also a really nice and cool guy to top it off. Highly recommend this team!
THE BEST!
THE BEST!! Not only helped with refinancing our house but developed a very creative solution that took care of 2 properties. Extremely easy to work with, helped us through the whole process. Could not have been happier.
Good job!
I normally don't do references and must confess that my early experience with Neat Loans was not up to expectations. All that changed once Emma Grunwald, Cassie Phillips & Magdalena Boone took over!! Magdalena in a thoroughly professional manner, stuck to the job to the end and made sure it got finished!
I've had the pleasure of working with…Tom Furey and Colleen Student
I've had the pleasure of working with Neat Loans several times over the last few years and each experience has been better than the last. They are extremely responsive, thorough, and deliver on on time.
I can't recommend them highly enough!
Justin Carmichael - a veteran Westport mortgage broker
Justin has been a trusted mortgage broker to Realtors in Westport, CT and the surrounding areas for over 20 years. As a listing agent, when we see his name on a preapproval letter, we know the buyer’s loan process will be in great hands. And on the buy side, we know Justin will do what it takes to get a buyer client’s deal to the closing table on time and without issues - and with a great rate. He’s a quality individual and a fantastic, seasoned mortgage broker and I will continue to highly recommend him to my clients.
Go to mortgage team.
Justin and his team are my go to recommendation when my clients are looking for a mortgage. Fast. Easy and efficient. In our quick moving local market it is essential to have a partner that can react and get things done. I would not hesitate to recommend anyone on Justin’s team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








