Needen Canada Reviews 238

My shipment arrived with 3 incorrect items but thanks to Adiel, I received the correct items a few days later. Very prompt with service and responses, very polite and helpful. Thanks again Adiel.

Thanks Ross,

Our order was missing the unit number. Ross was able to contact UPS to update the information. The response was great, even though UPS wasn't..

Thanks Ross

Hey everyone out there,
After a slight set back with my order I made a quick call to customer service where I spoke with Adiel who set things straight in a matter of seconds. This is the kind of customer service that kept me as customer.

Big up Adiel! Thanks again..

Great product and wonderful customer service from Mig!!!

Hello, I received the order that I had made and unfortunetly sone of the sizing wasn’t great, so I emailed the company and got a great response from Mig! Everything was ready for me to make my return in no time and Mig was very kind! I hope everyone has a great experience like I had. Thank!

Hello,
I am rewriting a review of my experience with wordans customer service.
Ross was the person who helped me. Ross did a very good job of helping me out and allowing me to have a full refund. He got back to me as soon as possible. Very good customer service. Thanks you!

I had an item that was wrongly delivered and with the help from Ross it was so easy and efficient I barely had to do anything! It was a great experience!!!

I’ve had multiple great experiences with wordans and have bought many times, I had a small mix up with the order I received and Adiel was amazing to work with and helped fix the problem very efficiently! Thank you for providing great customer service, and getting products shipped out quick!

Omg amazing customer service!!
This was my first ordering and there had been a mistake made so I emailed and Mig was very quick to fix it. Customer service is absolute perfection. Mig knows customer service and how to make customers happy and keep them returning. I will definitely order again.

I had an issue with an order that had not been fulfilled correctly and getting it fixed was a breeze. Adiel in Customer Service made the whole process so easy and made me feel like I was their biggest client yet my order was just one t-shirt and I know from experience most businesses would not have bothered. Thanks Adiel for making me feel so appreciated.

Adiel provided top-tier service!
Recently had to email Wordans about a QA issue on a single unit in my order (of over 100 items, so this was crazy minor). Adiel responded promptly with a solution in the first message, and went above and beyond my expectations. Really appreciate the speedy support, Adiel! Huge ups.

Excellent customer service!! Received an incorrect size and in was resolved in a very timely matter! Adiel is so sweet and handled the situation right away. Highly recommend!!

Great help and shipped fast!

Ross was great. He very quickly identified what would be needed to follow up with my concern, and fixed and shipped out the fix in the next email. Super helpful and resolved an issue that was causing me some stress to deal with. Dear managers, your employees are awesome, I hope you don't *just* rely on reviews and treat them well.

Great service from Ross.

Ive been a customer for a bit now. This is the first i received a defecrive product. My email waa answered quickly and a replacement waa shipped out immediately.

I have been a customer for a while now and any time I have a concern with my order I know I can count on Ross to help me get the issue resolved, both well and quickly. He is a fantastic customer service rep! Thanks for all your help Ross.

I had a small problem with the stitching on one of the sweaters that I had order. Ross was quick to reply and resolve the problem. Thank you very much I will be placing another order great service and selection Thanks again Derek

I wanted to return a couple of items I wasn't satisfied with but was unsure of the process. Ross was super helpful and detailed the steps I needed to take. Great customer service!

I was missing a few shirts sadly, But The customer service rep named Ross sent out a new order for me and gave me a discount code! Thank you! Now this is good service!!

Wordans sent me a couple of shirts that I didn't order. I reached out to Mig for assistance who promptly rectified the situation. Mig was polite, apologetic and was very professional. I will surely keep doing business with wordans.