Neo Orthodontics Ltd - Banstead Reviews 72

TrustScore 4.5 out of 5

4.7

113 High Street, SM7 2NL Banstead, GB


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Rated 1 out of 5 stars

I have consistently struggled to get suitable dates/appointments for my daughters treatment. Despite reminding the clinic my daughter has to be pulled out during school hours, it’s effecting her educ... See more

Rated 5 out of 5 stars

Just had the braces off today. The whole experience has been really good - everything was always explained clearly, appointments were efficient, and the staff really helpful, patient and gave excellen... See more

Rated 5 out of 5 stars

Both teenagers had their braces here. Very clean and methodical practice. Runs to time and efficient text reminders of appointments

Rated 4 out of 5 stars

Great experience with Neo Banstead. Friendly staff, professional and lovely surgery. My only issue would be appointments are stacked up weeks in advance so on occasion the dentist would say see you in... See more


Company details

  1. Orthodontist

Written by the company

Located in the heart of Banstead on the High Street, we’re happy to welcome patients for treatment on the NHS or private. Our practice was purpose built, purely for specialist orthodontics and is equiped with the latest orthodontic technology. ​ Our specialists are dentists who have undertaken a minimum of an additional three years of postgraduate orthodontic education and training in hospitals to become experts in the field of teeth straightening. ​ These treatments include: Fixed metal braces. Ceramic fixed braces Lingual braces (incognito) and Invisalign clear aligners. 0% Interest free credit available ensure that all treatments are affordable. ​ All of our patients, NHS & Private receive a truly personal service on their teeth straightening journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

72 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really good

it was almost painless when they took off the braces, same with putting in the braces as well. All the appointments within the 2 years were really fast and all the orthodontists knew what they were doing.

April 2, 2023
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Rated 5 out of 5 stars

I had a great experience.

Neo was very professional and I had a great experience all throughout my dental appointments.
I have my braces removed now and love how my teeth look.
Thank you

Tasneem

February 15, 2023
Rated 5 out of 5 stars

Daughter very happy with the end…

Daughter very happy with the end results after having her braces removed 19 months later. All staff helpful and friendly and was a smooth process. The only criticism is appointments were very limited and not helpful to pull a child out of school.

February 22, 2023
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Rated 5 out of 5 stars

Just had the braces off today

Just had the braces off today. The whole experience has been really good - everything was always explained clearly, appointments were efficient, and the staff really helpful, patient and gave excellent care and advice. Very happy with the final results now the brace is off too!

February 2, 2023
Rated 4 out of 5 stars

Great experience with Neo Banstead

Great experience with Neo Banstead. Friendly staff, professional and lovely surgery. My only issue would be appointments are stacked up weeks in advance so on occasion the dentist would say see you in 8 weeks, but you have to wait 11 weeks as there are not enough appointments available.

January 25, 2023
Rated 1 out of 5 stars

I have consistently struggled to get…

I have consistently struggled to get suitable dates/appointments for my daughters treatment. Despite reminding the clinic my daughter has to be pulled out during school hours, it’s effecting her education. Sadly no one considered the knock on effect. Plus we are working parents it’s difficult to keep taking time off. When raised a complaint was told after school and evening appointments are for private clients. It was clear case of discrimination.

January 18, 2023

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