100% intentional sabotage by customer service, accounts, etc. Demands for thousands of dollars to end a contract early even though I have it in writing from Quadient in an email saying “just conta... See more
Company replied
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See what reviewers are saying
Postage meters are a necessary racket for many small businesses. After ten years with Pitney Bowes we decided to try and save a $$$ and went with Quadient for our mid-size medical practice. In terms... See more
Recently upgraded our Folder inserter & Software with Quadient. Our Account Manager Allan Garnham made the whole process from beginning right through to installation & 1training very smooth with no in... See more
The company name is being SPOOFED by a Sarah Traves who makes contact offering to recover funds that have been supposedly lost by scammers. The fact is that this woman scams money purporting to be... See more
Company replied
Company details
Information provided by various external sources
Quadient est au service de centaines de milliers de clients dans le monde entier, en permettant aux organisations de créer des interactions pertinentes et personnalisées avec leurs clients, et atteindre l’excellence en matière d’expérience client. Nos solutions permettent aux entreprises d’avoir des interactions pertinentes avec leurs clients aux moments les plus les plus critiques du parcours client, de façon intuitive et sur l'ensemble des canaux. Quadient a démontré sa capacité à développer, déployer et gérer des solutions sur lesquelles les entreprises peuvent compter. Nous avons une vision claire des tendances du marché, restons à l’écoute de nos clients et y répondons par des innovations pertinentes. Chaque année, Quadient transforme environ 8 milliards de transactions commerciales en de véritables expériences personnalisées. Chez Quadient, nous aidons les entreprises à construire des connexions durables avec leurs clients.
Written by the company
Contact info
7 rue Henri Becquerel - CS 30129, 92565, Rueil Malmaison Cedex, France
- 0 892 892 111 (0.40€/min)
- neopost.fr
3.1
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service excellent.
July 19, 2021
interlocuteur efficace
July 12, 2021
TRES BON SERVICE
February 26, 2021
service parfait
February 8, 2021
Très content du servive
February 3, 2021
Mr Mançini et sa collègue du sav on…
Mr Mançini et sa collègue du sav on été tres reactifs ; merçi.
January 26, 2021
Absolutely horrible
Absolutely horrible! Will never work with them again. Needed to break contract, would not tell me price of penalty or cancellation or what this would be until all cancellation emails "were in place"! Needed to "set it all in motion" first? Asked previously to update address due to moving business. They never took care of, so we never got up to date bills from them, but when we finally did, they were loaded down with past due and late charges on bill! Somehow it was still our fault that they did not update! Even though bill was never received due to moving. 100% unworkable to deal with - condescending and arrogant attitudes. Can wait for my lease to be done with! Never, ever again will I be stuck in a contract with this company! Horrible!
December 28, 2020
Unprompted review
Techniciens au top !
November 9, 2020
TRES BON SERVICE
October 15, 2020
Intervention efficace
September 30, 2020
Unprompted review
Site simple à utiliser
September 23, 2020
Unprompted review
Disgusting customer service
Disgusting customer service. Do not use under any circumstances.
June 29, 2020
Unprompted review
COMPETANCE ET RAPIDITE
June 24, 2020
Unprompted review
Service parfait
May 3, 2020
Unprompted review
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