I have used this company on three different occasions and each time the booking process has been smooth and easy, Emily my point of contact helped to make the booking easy and she managed to make and... See more
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Review summary
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Reviews shaping this summary
I want to give a huge SHOUT-OUT to ANNA TAYLOR for making our booking an incredibly smooth experience! From the very start, she was super friendly and helpful, answering all my queries quickly and ef... See more
I would like to say a big Thank you to EMMA SMITH for her excellent assistance for booking my flight to the Philippines. I am happy and contented for the hard work she has done for me. Well done... See more
I found this company moved heaven and Earth to get an excellent price for our trip to Thailand for flights only... Unfortunately for them a friend decided to join us and he works contracts for the air... See more
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Company details
Written by the company
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contact info
167-169, Great Portland Street, 5th Floor, W1W5PF, London, United Kingdom
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4.8
Excellent
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Service oriented staff
Anna provided all assistance I need, very accomodating to all my questions.Give the best service .
April 4, 2026
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Neo tourism deserved a 5 stars.I am so…
My second time with Neo Tourism
Neo tourism deserved a 5 stars.I
am so amazed the way they responded to all our queries specially the problem about the cancellation of our flights from the airline.The staffs are very helpful especially Daniella Brent-ly who almost used her extra time just to find a best deal for us, Thank you so much Daniella .overall the satisfactory level of their service is spectacular obviously I'm gonna recommend them to my friends .
April 3, 2026
execelence service thank You Emma for…
execelence service thank You Emma for helping my booking it is easy your such approachable person thank you so much once again
March 28, 2026
I would like to express my gratitude to…
I would like to express my gratitude to the company most especially to ma'am JANET DAVIS for her amazing support, patience and understanding in booking my ticket. Wherefore,I will be looking forward for another transaction in the future.
March 15, 2026
Reply from Neo Tourism™
Hi Rizi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We truly appreciate your gratitude and are thrilled to hear that Janet Davis provided amazing support, patience, and understanding during your ticket booking ✈️ Your trust and confidence mean a lot 💙 We look forward to assisting you again on your future transactions and travel plans 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
I reached out about a trip to the…
I reached out about a trip to the Philippines, and Rachel was very kind and helpful. She guided me well and answered my questions.
Thank you 😊
March 24, 2026
Unprompted review
Reply from Neo Tourism™
Hi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re delighted to hear that Rachel was able to guide you and answer all your questions for your trip to the Philippines ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
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Rachel assisted me with my inquiry and…
Rachel assisted me with my inquiry and was very helpful. Thank you for your support with my Philippines trip plans.
March 18, 2026
Unprompted review
Reply from Neo Tourism™
Hi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re glad to hear that Rachel was able to assist you and provide helpful support for your Philippines trip ✈️ Your trust and appreciation mean a lot 💙 We look forward to helping you plan more amazing journeys in the future 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Emma Smith is excellent in serving…
Emma Smith is excellent in serving passengers
She is utterly excellent ,, thanks
Maria C Villeza
March 25, 2026
Reply from Neo Tourism™
Hi Maria,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that Emma Smith provided excellent service and made your experience seamless ✈️ Your appreciation means a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Excellent service Emma had good…
Excellent service Emma had good service approachable thank you
March 19, 2026
Reply from Neo Tourism™
Hi Meriam,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re delighted to hear that Emma provided excellent and approachable service ✈️ Your appreciation means a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
The booking processs was very smooth.
The booking processs was very smooth.
The staff was very accommodating with all my concerns and queries.
March 19, 2026
Reply from Neo Tourism™
Hi Joy Camille,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that your booking process was smooth and that our team was able to accommodate all your concerns and queries ✈️ Your trust and support mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
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Reply from Neo Tourism™
Hi Jun,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re glad to hear that Emma provided excellent support and was great to talk to ✈️ Your appreciation means a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Very respectable and accommodating…
Very respectable and accommodating thank you neo tourism
March 15, 2026
Reply from Neo Tourism™
Hi Rafael,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re delighted to hear that you found our team respectable and accommodating ✈️ Your support and trust mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Fast friendly service very helpful
March 13, 2026
Reply from Neo Tourism™
Hi Philip,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that you found our service fast, friendly, and helpful ✈️ Your support and trust mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Neo Tourism is a great travel agency.It…
Neo Tourism is a great travel agency.It is my 2nd time to booked with them.I really appreciate Janet Davis.She is very accomodating,helpful,do her duties well,have patience and understanding.
Thank you.
March 12, 2026
Reply from Neo Tourism™
Hi Mary Ann,
Thank you so much for your kind recommendation 🌟
And sorry for the late reply.
We’re delighted to hear that your second booking with Neo Tourism went smoothly ✈️ It’s wonderful to know that Janet Davis provided accommodating, helpful, and patient support throughout your experience 💙 Your trust and appreciation mean a lot, and we look forward to assisting you on future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
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Action immediately and very helpful especially Emma Smith and friendly
Friendly and helpful. Especially Emma Smith.
March 11, 2026
Reply from Neo Tourism™
Hi Flora,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that Emma Smith provided friendly and helpful support ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Staff is good
March 9, 2026
Reply from Neo Tourism™
Hi,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re glad to hear that you found our staff helpful and supportive ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Neotourism is best specially to emma…
Neotourism is best specially to emma smith one of their staff member. Always helping to the customer to their booking
March 6, 2026
Reply from Neo Tourism™
Hi Danilo,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that Emma Smith provided excellent support and made your booking experience smooth ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Trusted travel agent …
This is my 2nd year using this travel agent Neo Tourism travelling to Cebu.and the person assisted me her name is Emma Smith. She’s very helpful kind & explain well. I can definitely recommend this Neo Tourism travel agent.
February 25, 2026
Reply from Neo Tourism™
Hi,
Thank you so much for your kind recommendation 🌟
And sorry for the late reply.
We’re delighted to hear that your second year booking with Neo Tourism for your Cebu trip went smoothly ✈️ It’s wonderful to know that Emma Smith provided helpful, kind, and clear support 💙 Your trust and recommendation mean a lot, and we look forward to assisting you on future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
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They are great!!
February 24, 2026
Reply from Neo Tourism™
Hi Helen,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that you had a great experience with Neo Tourism ✈️ Your support and trust mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Emma
Emma, has been always patient and helpful.
I remembered way back 2024, unfortunately had experienced typhoon which needing her to support us with the last minute changes of aircraft.
She is reliable and helpful anytime.
That is why this is our third year booking our flights with Neo tourism.
Thank you.
March 1, 2026
Reply from Neo Tourism™
Hi Mary,
Thank you so much for sharing your experience 🌟
And sorry for the late reply.
We’re so happy to hear that Emma has been consistently supportive and understanding, even during unexpected situations like the typhoon in 2024 ✈️ Your loyalty over three years truly means a lot 💙 At Neo Tourism, we always aim to provide dependable and thoughtful assistance to make every journey as smooth as possible.
We look forward to helping you with many more trips in the future 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
Agent Anna was amazing
Agent Anna was amazing, helpful and true. She always made sure to meet the needs of her client.
February 21, 2026
Reply from Neo Tourism™
Hi Lerma,
Thank you so much for your kind words 🌟
And sorry for the late reply.
We’re thrilled to hear that Anna provided such outstanding support, always attentive and committed to meeting your needs ✈️ Your trust and appreciation mean a lot 💙 We look forward to assisting you on your future travels 🌍✨
📞 020 3026 6255
Best regards,
NeoTourism Team 💙
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