While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company
  2. Computer Consultant
  3. Computer Repair Service
  4. Computer Service

Written by the company

At Nerds Online, we specialise in providing top-notch IT support for home users and small local businesses. In a world that's becoming increasingly digital, we understand the unique challenges you face, and we're here to make your tech life easier.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars@

I recently had issues with my slow laptop constantly crashing and after a bit of research I came across Nerds Online. Nick came to my home and he fixed my laptop; he also carried out a health check and gave advice around security. Nick was very knowledgeable.

I am so grateful to him. and it has saved me buying a new (expensive) laptop.

I will definitely seek Nerds out for future IT issues.

September 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Nerds Online review

Nerds Online provide a responsive service where straightforward or complex matters are patiently explained so the best solution can be put in place. Very helpful, reliable, fast and efficient.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Computer problem solved very efficiently

I came to a complete halt trying to resolve a Windows computer problem, hours searching the internet for a solution to no avail. Nick from Nerds Online came over an not only did he resolve the problem, everything now working fine, but talked me through what was going wrong and how he went about fixing the system. All good now!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Nerds online have truly been a godsend…


Nerds online have truly been a godsend for me. Managing a small business can be quite an ordeal, especially when grappling with IT issues. Fortunately, Nick has been an absolute lifesaver. Recently, I encountered a troublesome wifi connection glitch, but Nick swiftly resolved it remotely with remarkable efficiency. He also provided invaluable guidance on data transfer, seamlessly moving everything over in no time. Overall, Nerds Online has proven to be an invaluable asset, and I'll certainly turn to them again.

April 2, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommended

We found Nerds Online to be extremely knowledgeable and supportive for all our tech concerns. Right from the start with set up and instillation to wifi concerns and general support. Highly recommended! Thank you!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Nerds Online - Highly Recommend

I cannot recommend Nerds Online enough! They helped me not only with my computer issue but also with my state of mine. I had been hacked! The service I received was helpful and amazing. I have full confidence in this company. The staff are polite, professional and competent. You will not be disappointed.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

I asked Nerds Online to help me with…

I asked Nerds Online to help me with printer problems, problems with my various machines talking to each other and speed. They did an excellent job on all fronts. Subsequently I asked on behalf of the housing association to have a much more complicated issue resolved. Nerds Online spent time, understood our problem and developed the best solution for our needs. We were all very impressed with the service and performance.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and expert IT knowledge

Reliable and expert IT knowledge. 20+ years experience. Knowledgeable, responsive, trustworthy, explained things well, made sure we were completely set up. Highly recommended.

April 16, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look