NerdWallet Reviews 3,357

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the user experience to be straightforward and appreciated the ease of navigating the website. People often mentioned that the service made it simpler to find various options, eliminating the need to search multiple sites. The process of applying for financial products was frequently described as quick and easy. However, some people were dissatisfied with the pricing, noting that the rates offered were often much higher than advertised or expected, especially for those with good credit. A few other people also felt that the payment process was problematic, with some concerns regarding charges or issues after selecting a lender. Additionally, some customers mentioned receiving frequent communications after using the site for quotes.

What people talk about most

Price

Users describe negative interactions with price, frequently citing advertised low interest rates (e.g.,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of various... See more

Website

Clients share ambiguous opinions on the website. Many reviewers express significant dissatisfaction,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service, highlighting... See more

Payment

Consumers find payment to be negative, often encountering issues such as hidden fees, unexpected charges, and... See more

Based on these reviews

Rated 4 out of 5 stars

Quick response with basic personal information to get pre approval and rate possibilities from several lenders showing varying lengths of lend, some with lender fees some without, and amounts requeste... See more

Rated 3 out of 5 stars

Auto loan rates were crap! I have two pre approvals for a full 1% less than the offers from Nerdwallet. Do you homework, check multiple sources before making a decision.

Rated 3 out of 5 stars

Rates too high. Too many spam calls immediately after. Credit Karma had better rates from the same companies and had even more options. This was fast to see offers though.

Rated 4 out of 5 stars

I use need wallet for most of my financial inquiries. From CC comparison to better understanding types of banking accounts and loan understanding I love how simple and approachable they make the infor... See more


Company details

  1. #100 of 104 best companies in Financial Institution
  2. #3 of 3 best companies in Review Site

Written by the company

At NerdWallet, we believe that everyone should be able to make financial decisions with confidence. We’re building a team of Nerds with the knowledge, passion, and skills to make that happen. Use our trusted, objective ratings and reviews to make smarter financial decisions with NerdWallet’s.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really solid experience

Really solid experience with NerdWallet. I used it to compare credit cards and savings options, and the information was actually easy to understand without feeling overly salesy. The tools helped me narrow down what made sense for my situation, and I liked that everything was laid out clearly in one place. Definitely a helpful resource if you’re trying to make smarter financial decisions.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

i wanted to just see what rates were

i wanted to just see what rates were, filled out everything, was never given any rates or options just a screen saying someone will call. this was over a month ago, i have received over 150 calls since then. im still getting up to 5 calls a day.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Nerd wallet uses seedy partners who will harass you on new numbers multiple times a day, everyday.

Nerd wallet used to be a helpful site, I remember using them when I first opened up a credit card because I found their comparisons helpful. I recently signed back into my nerdwallet account and found that they've completely sold out and instead of helping you they sell your data to seedy companies instead who will harass you non stop. I wanted to see loan offers but they forced a redirection to a website "Freedom debt relief" where that company immediately grabbed my contact information and called me within minutes of landing on that page. That same day they proceeded to call me on 4 separate phone numbers, and text me from a 5th number. Every morning since I logged onto nerd wallet they've called me first thing in the morning on a new phone number. We are at the 8th blocked number and they probably have a never ending supply to burn through, this was an advertised "partner" of nerdwallet and in the terms and conditions they are allowed to give/sell your data to their partners when you use their platform. This is like landing on a sketchy site and getting a bunch of pop ups, except this is worse because they've invaded into my personal life and wake me and my baby up every morning unless I am forced to put my phone on silent moving forward for the unforeseeable future. Nerdwallet can shove it, never again.

March 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look