Nerra Reviews 6

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Same as others

Same as others. I’ve ordered on March 1st. Never received a shipment. I will be reporting this. Don’t buy anything from this company

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

One star is more than they deserve!!

One star is more than they deserve!!! I paid $206.51 on December 7th. Just like all of the other people, no reply from emails. I will be reporting them to my bank for fraud and theft today! Thanks Nerra for ruining my Christmas present! Karma is a b**ch and I'm sure you will get yours someday! You should be ashamed, but you obviously have no integrity!!!!!!!!!!!!!!1

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Same horrible experience as others

Same horrible experience as others. Placed my order on 11/29 and after many emails back and forth, order wasn’t received as of today. Had to file a dispute with credit card. SCAM!!! Do not buy!

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH NERRA

I ordered 2 of the deluxe spa experience bath sets on December 3rd. There were supposed to be Christmas gifts for my daughter and daughter in law. After not hearing a from them, and zero information on how to track my package….i tried contacting them Dec. 19th!!! The 555-555-5555 phone number doesn’t exist. I feel like I was hood-winked out of $270!!! So sick of trusting companies to deliver products paid for. Do not use this company…SCAM SCAM SCAM!!!

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

If this is the body oil company then…

If this is the body oil company then BEWARE! I placed an order on 12/3/25, sent several emails looking for shipping information - nothing but a robo response that someone would be reaching out to me soon (which they never did). It took me having to file a dispute with my credit card company before anyone reached out. Since today is 12/18/25, I told them to refund my account. Any company that doesn't have the common courtesy to keep a customer informed doesn't deserve the business. In this day and age how do you know it's not a scam if there's no communication? That's what I thought. YES, I'm a live person and NOT a generated AI response.

December 18, 2025
Unprompted review
Show reviews in all languages. (6 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look